Module 3

When the steering committee of an acute care institution is appointed to select a new computer system, site visits are requested at a number of organizations to see the live systems. During these visits, which statement provided in staff interviews should alert the committee to potential bias?

"Vendor support is always wonderful. Here one of the company representatives who can best explain that to you."

The members of a steering committee should be carefully selected. Which committee would be most effective?

A 15-member committee consisting of multidisciplinary representatives from each unit/department.

A 512-bed acute-care community hospital is planning to install a wireless system. The steering committee is planning a site visit to observe the wireless system in action. Which site would be the most suitable for the committee to visit?

A 485-bed acute-care community hospital utilizing the same vendor's equipment and services.

The management of a busy tertiary acute-care institution is weighing the decision to outsource information-management services. Which of the following factors is critical to that decision?

Access to resource personnel available for assistance will be improved when technical problems arise.

The steering committee must consider much information in order to arrive at the best system. Which statements would be considered as favorable during the evaluation of systems for purchase consideration? Select all that apply.

Connectivity between the application and inputting clinical information, such as vital signs, can be achieved through customization. Minimal downtime is required nightly for complete system checks and backup. Open system architecture is utilized for system protocols.

Usability tests are systematic and structured examinations of the effectiveness, efficiency or satisfaction of any component or interactions in the human-computer interaction framework(s). Which of the following is an example of a usability test?

Describing the satisfaction with a new computerized provider order entry (CPOE) application.

Which of the following is an example of a goal for strategic planning?

Expand services to include e-health capability for consumers.

Usability experts cite three main goals of HCI and usability. Which of the following is not a usability goal? (CO5)

Replication

Which of the following is the best example of benchmarking?

The cost of one day's stay in a private room in a 42-bed medical telemetry unit in a 256-bed acute-care institution is equivalent to that of a 46-bed medical telemetry unit in a 248-bed acute-care institution.

Which of the following accurately describes the process of determining system requirements? Select all that apply (CO2)

The criteria are grouped into functional categories to present a full picture of the system requirements. After the interviews are completed, the selection committee members use a rating scale to weight the list of "musts" and "wants" from one to ten. The list of "musts" and "wants" are compiled from information gathered during numerous interviews.

Which statement best fits a request for proposal (RFP) for a wireless system?

The steering committee sends a formal document to several vendors to ask for specific information about their wireless system.

Which of the following suggests that a vendor is reliable?

The vendor addresses all requirements for the system and quickly provides answers for questions.

Which is the best example of strategic planning in an acute care facility?

Upon aquiring a new facility, team members are selected to identify goals and strategies to develop policies fitting the newly revised mission statement.

Which of the following is the most appropriate team leader for a strategic planning team for an acute-care institution?

Vice president of Nursing and Patient Care Services, appointed two years ago.