Prep for Exam #3

Over the period the Ford Model-T was produced, it price continually decreased to consumers. Along with the economies of scale allowed by mass production on the assembly line, what other strategy was used by the Ford Motor Company to lower costs that was captured in the quote by Henry Ford of "A customer can have any color he likes for his car as long as it's black."?

Standardizing product options and features (One color and one engine size)

Which of the dimensions of Cisco's Smart Building infrastructure was mentioned by The Hartfor in the IOT Innovation Lab video as an opportunity for offering services related to risk prevention and conservation?

Water Sensors

IPv4, which is the most widely used Internet Protocol addressing scheme, uses _____ bits allowing it to uniquely identify (address) at most 4,294,967,295 computers and devices.

32

Which of the following was NOT discussed as a motivation for creating accessible web content?

A fee can be charged for the right to use accessible web content

According to the Forrester Research on showrooming, what did the National Retail Foundation find as the most common reason for a consumer to research other options while shopping for a product in a physical store?

A price match for the item

All of the following are aspect of a project, which is a temporary endeavor undertaken to achieve a particular goal, EXCEPT:

A project must have an on-going (indeterminate) lifespan

A(n) ____________ is an agent or a vendor who assembles the software needed by enterprises and then packages it with services such as development, operations, and maintenance.

ASP (application service provider)

In a data communication architecture, transmitters (senders) and receivers of messages are described using what term?

Actors

What term is commonly used to describe alternative input devices (methods) that accommodate disabilities or preferences, such as a mouth stick or trackball mouse?

Adaptive devices

Which of the following dimensions of the learning brain and variability evaluates and set priorities when seeking to answer the "why of learning"?

Affective Network

Which of the following was NOT discussed as a game operations and entertainment strategy that has been used in professional athletics to improve the fan experience?

Allowing fans to ask their favorite athlete questions before and after the game over Facetime

Considering both the type of data (analog and digital) and the type of transmission (analog and digital), which of the following is the correct classification of radio and broadcast television signals?

Analog Data sent using Analog Transmission

With respect to mobile computing, which of the following "value added" attributes was NOT described as a characteristic of mobile computing breaking the barriers of geography and time?

Anonymity

What term is used to describe any system that increases or improve functional capabilities of individuals with disabilities?

Assistive Technology

With respect to IOT security, what term is used to describe the digital and physical vulnerabilities of the IOT hardware and software environment?

Attack Surface

Using Gartner's Magic Quadrant for CRM Vendors as a reference, what type of data mining method would identify an industry relationship among Oracle, SAP, SAS, Yellowfin, and Sisense?

Clustering

According to the Smart Retail video case, indoor positioning systems were used to do all of the following except which of the following:

Bypass the check-out line and pay for items while shopping using a mobile wallet

As a part of a developing a risk managment strategy, risk analysis considers all of the following except:

Motivation of the hacker

According to the Beacon Technology Explained case study, what technology do beacons commonly use to communicate with an application on a customer's phone when they are in close prximity with the beacon?

Bluetooth

As described in the "Ten Axioms for Success", what issue is considered as being vital to promote trust as project managers from the perspective of "Know Your Team"?

Communication

In the Eller College website redesign process, tasks such as competitive analysis, creating a project plan and assessing "as-is" capbilities using web surveys were performed during which phase of the project?

Defining the Redesign (Phase 1)

For network infrastructures that transmit information using analog signals through a communication channel, what term is used measure the bandwidth?

Cable

What type of customer interaction centers (CIC) is set up to receive and transmit a large volume of requests by telephone service to support customer's questions, requests, complaints, product returns, and requests for product support?

Call Center

From a data network infrastructure perspective, what type of cabling (wired guided media) is commonly associated with residential subscribers with POTS (plain old telephone service) service?

Category 3 Twister Pair Cables

According to the "PM Essential Skills" video case, project managment is all about what?

Complex Inter-relationships

According to the "PM Essential Skills" video case, project managment is all about what?

Complex inter-relationships

Which of the following would NOT be an option that could be used to create strategic, goal-driven learners through the Universal Design for Learning principle of action and expression?

Comprehension

What term used for project scheduling relates to providing flexibility in the schedule to allow for changes resulting from the envitable unexpected influences that create scheduling variation, such as illness and equipment failures?

Contingency Planning

In the following budgetary spreadsheet, what aspect of the "triple constraint" do the financial cash flows and personnel allocations represent?

Cost/Resource

For network infrastructures that transmit information using analog signals through a communication channel, what term is used measure the bandwidth?

Cycles per second (Hertz)

According to Fred Brooks, the author of the Mythical Man Month, when planning a project, the most time should be planned for which of the following activities?

Design

Similar to the user-centered design method, during which of the following phases of the wesbite design process would the desgin team focus on the how customers engage with the content with respect to their awareness and interest in the content, their personal evaluation of trial designs before a website design is formally adopted?

Develop customer-oriented content

Which of the major process steps in the process of applications acquisition considers options such as Build, Buy, Lease and Partner?

Development (Acquisition) Options

Considering both the type of data (analog and digital) and the type of transmission (analog and digital), which of the following is the correct classification of information sent using LAN (local area network) cable standards?

Digital Data sent using Digital Transmission

What is an example of a Universal Design for Learning approach that is often with many of the video case studies presented in class?

Displaying open captions

In the Salesforce.com video case "What is CRM?", what decision support term was used describe how the use of scoring and automation could help the company's sales team focus on the clients and accounts that make the most sense for them?

Drill Down

Which of the following business technologies would NOT commonly be associated by an Analytical CRM (Customer Relationship Management) system?

Electronic Data Interchange

Which of the following was not discussed as a way that data networking can create a strategic advantage for a businesss?

Eliminates the productivity paradox

Which of the steps in the non-linear, user-centered Design Thinking application development methodology helps designers and managers to set aside their own assumptions and feelings in order to see the situation as the person who will be the recipient of the final product?

Empathy

Using a PERT chart to identify variances from planned project schedule dates is an example of what type of management report that has been previously discussed in class that identifies business activities that are not achieving a prescribed performance metric?

Exception Reporting

Using a PERT chart to identify variances from planned project schedule dates is an example of what type of management report that has been previously discussed in class that identifies business activities that are not achieving a prescribed performance metric?

Exception report

Similar to a technology used as part of the sustainability efforts in residence halls on the UArizona campus, what decision support tool does Cisco describe as being commonly used in Smart Buildings to communicate information collected from the building's IOT sensor network?

Executive Dashboards

Universal design, or the design of products and environments, to be used by most people without need for adaptation or specialized design, is also described as all of the following, EXCEPT:

Experiential Design

With respect to network infrastructures, what type of cabling generally has the fastest transmission rate and highest immunity to electrical noise?

Fiber Optic Cables

The images shown below are what type of guided (wireline) media?

Fiber-optic cable

Who prioneered a manufacturing method based around the principle of "take the work to the man, not the man to the work"?

Henry Ford

In the Ford Motor Assembly Line video case, what was beneficial outcome of increasing wages to $5 (five dollars) a day for Ford Motor Company assembly line workers?

Higher wages allowed Ford employees to buy the cars they assembled

A(n) ________ is a company that provides Internet connections for a fee.

ISP (Internet Service Provider)

What organization coordinates and manages the assignment of unique internet (IP) addresses throughout the world, working on behalf of an international "multistakeholder community" composed primarily of technology companies?

Internet Corporation for Assigned Names and Numbers (ICANN)

Based upon the "Gartner Magic Quadrant for CRM Vendors" that was discussed in class, Microsoft and Tableau are both considered by Gartner to be in which of the following categories (with respect to "completeness of vision" and "ability to execute")?

Leaders

From the perspective of the "Stakeholder Matrix," what category of stakeholders could pose a risk or create obstacles for a project?

Low Interest / Importance, High Influence

Front-office business processes, which directly interact with customers through a company's sales, marketing, and service functions, are supported by what type of CRM (Customer Relationship Management) system?

Operational CRM

As discussed in the Mythical Man Month, adding more people to a project exponentially increases the complexity of communications within the project team. This added communication represents added __________, resulting in more effort being devoted to managing the project's overall structure.

Overhead

What type of firewall protection technique moinitors packets and blocks packets based on thier specific source and destination Internet Protocol (IP) addresses, protocols and ports?

Packet filtering

Although over 60% of mobile / tablet users consider themselves to be "always connected," according to Kantar Retail, what type of device is most commonly used by individuals when shopping from late morning to late evening?

Personal Computer (PC)

With respect to Eller's "How We Got There" Web Redesign Process, during what phase did the design team complete tasks such as outlining the site, creating wireframe layout, and proposing visual design?

Phase 2: Site Messaging, Structure and Design

Which of the following approaches would help a business leader understand the how the competition in their industry and help the company protect its sustainable competitive advantage?

Porter's Forces

Which of the following dimensions of the Internet of Everything (IOE) focuses on delivering the right information to the right person (or machine) at the right time?

Process

Which of the following was not discussed as being one of the ten most important skills and competencies for a project manager?

Programming and database skills

When selecting the physical route for the long-haul fiber-optic network, the fiber-optic cables were installed adjacent to what other type of infrastructure previously discussed as emerging during the second phase (2.0) of globalization?

Railroads

Cross docking, or the practice of unloading materials from an incoming trucks or rail cars and loading these materials onto outbound trucks or rail cars, with little or no storage or warehousing in between, results in which of the following outcomes that helps manage the bullwhip effect?

Reduced Production Lead Times

Which of the following helped Ford Motor Company manage its cash flow with respect to paying vendors for parts using its cars?

Requiring local automobile dealers to pay on COD (Cash on Delivery) terms when they received their cars

As discussed in the Eye on Oversight - Cybersecurity video case, which of the following security areas does the Department of Health and Human Services (HHS) security work focus on being proactive and identify vulnerabilities?

Resiliancy

_________ is a method of delivering software in which a vendor hosts the applications and provides a service to customers over a network, typically the internet, where customers pay to use the application.

SaaS (software as a service)

According to Adopting the IoT Paradigm: Challenges and Opportunities, using IOT to track packages, containers, and other bulkware are examples of what type of "smart" IOT technologies?

Smart logistics

Which of the following characteristics would NOT be commonly associated with most company's business goals for implementing a Customer Relationship Management (CRM) system?

Supporting vendor-managed inventory

Using Gartner's Magic Quadrant for CRM Vendors as a reference, what type of data mining method would identify an industry relationship among Oracle, SAP, SAS, Yellowfin, and Sisense?

Sustainable Competitive Advantage

In 2006, the National Federation of the Blind (NFB) filed a lawsuit against company because their ecommerce website was not accessible as required by ADA?

Target

What term is used to describe the wireless transmission and receipt of data gathered from remote sensors that allows maintenance problems to be managed and controlled from a distance?

Telemetry

Which of the following is generally NOT considered as an advantage of using the "Buy Option" to acquiring business software packages?

The company will have little or no control over software improvements and new versions.

Issues relating to channel conflicts and regulation are most closely related to what aspect of a SWOT (Strengths, Weaknesses, Opportunities, and Threats) Analysis?

Threats

Credited with creating the World Wide Web, who was quoted as saying that the "Power of the Web is in its universality. Access by everyone, regardless of disability, technology, or environment is an essential, integral aspect of life."?

Tim Bernes-Lee

When creating a strategy for deploying a Microsoft PowerBI solution, what approach is typically governed by the central information technologies group who product reports and dashboard consumed (used by) functional business users?

Top Down Corporate BI

What network infrastructure term describes the physical layout of nodes on a network, such as bus, star or ring?

Topology

As discussed in the "WiFi Marketing" video case, a WiFi marketing system could help a business located in a shopping mall use retail analytics to do all of the following, EXCEPT:

Track the percentage of customers that purchase products online while in the store (Showrooming)

Which of the following scanning and analysis risk management techniques would NOT commonly be considers as a type of vulnerability assessment focused on profiling?

Trap-and-Trace Honeypots

What type of guided (wireline) media is relatively slow for transmitting data, subject to interference from other electrical sources, and can be easily tapped by unintended recipients to gain unauthorized access to confidential data?

Twisted-pair

What website design perspective focuses on understanding an effectively using a company's competitive distinction?

Unique Selling Point (USP)

What term describes the practice of giving customers the option to buy an item that is "better" than the one they are considering, such as supersizing a meal or upgrading to a more advanced smartphone?

Upselling

When developing accessible websites, web professional should not only consider technical conformance with standards and specifications, but also what other dimension related to users with disabilities?

Usable Accessibility

Of shoppers who use their smartphone for checking prices and searching for product information while shopping, which demographic group of shoppers has the LOWEST percentage of individuals who are likely to engage in showrooming (i.e., examine a product in-person at a brick-and-mortar store and subsequently make a purchase using their smartphone online)?

seniors