PSYCH 101 Quiz 7

The three successive phases of the general adaptation syndrome are

alarm reaction, resistance, exhaustion

People tend to use emotion-focused rather than problem-focused coping strategies when they

believe they cannot change a stressful situation

Ricardo has been unable to resolve a stressful relationship with a family member. To cope, he turns to a close friend for social support. Ricardo's coping strategy is an example of:

emotion-focused coping

Those who view their work as a necessary but personally unfulfilling way to make money are said to view work as a:

job

full and clear communication regarding Kelsey's effectiveness as a customer service manager is enhanced by the performance appraisals she periodically receives from fellow managers, subordinates, customers, and her supervisor. This best illustrates the value of:

360-degree feedback

Who is the best example of a Type A personality?

Philip, a competitive, hot-tempered corporation president

Andrea's physician has suggested That a program of relaxation training would provide the best treatment for her high blood pressure. The physician probably consider is Andrea's hypertension to be ______ illness,

Psychophysiological

Stress is defined as

The tension, discomfort, or physical symptoms that arise when a situation strains our ability to cope

In the United States, which of the following is the leading cause of death?

heart disease

Managers with a task-leadership style would be most likely to

remind employees of the exact deadlines for the completion of work projects