quiz 8
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which of the following best describes Goods production
activities producing intangible intangible products such as entertainment transportation and education
services that are designed to meet the specific needs of the purchaser are
customized
performance
in service operations the focus is on
services that cannot be produced ahead of time
intangible
which of the following best describes operations management
the systematic Direction and control of the process that transform resources into finished products that create value and provides benefits to customers
quality control
the two major areas associated with monitoring production performance are operations process control and