quiz 8

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which of the following best describes Goods production

activities producing intangible intangible products such as entertainment transportation and education

services that are designed to meet the specific needs of the purchaser are

customized

performance

in service operations the focus is on

services that cannot be produced ahead of time

intangible

which of the following best describes operations management

the systematic Direction and control of the process that transform resources into finished products that create value and provides benefits to customers

quality control

the two major areas associated with monitoring production performance are operations process control and


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