Salesforce Administrator (Object Manager & Lightning App Builder 2)

After creating and customizing a record page in the Lightning App Builder, customer service representatives are not able to view the new layout. What could be the issue?

The record page was not activated.

Which field type would be appropriate to use for a requirement to record the opening and closing hours for store locations?

Time - because it isn't bound to a date.

Carolyn, the customer support manager, wants to add another filter criteria to an existing public list view which currently has 3 custom filters. What is true regarding adding a filter to a list view?

Users with 'Manage Public List Views' permission enabled for them via their profile or a permission set would be able to edit existing public list views, including adding more filters.

An administrator is tasked with ensuring better data quality in the org and is considering implementing universally required fields. What is true regarding universally required fields?

1) Required fields can be applied to text, number and picklist fields 2) The field cannot be hidden. 3) The field is automatically added to all page layouts.

Which of the following types of fields can be used as the controlling field in a field dependency?

1) Standard Checkbox 2) Custom picklist

An administrator has been given a list of requirements that will involve the creation of several custom fields. What is true regarding custom fields?

1) The field type of a custom field can be changed after it has been created. 2) Custom fields can be created on standard or custom objects.

The Service Operations Director of Cosmic Service Solutions would like the picklist values of the 'Status' field on the Case object modified. What options are available to modify the standard field?

1) The standard values can be deleted. 2) Additional values can be added. 3) The values can be reordered.

What are the valid reasons for modifying an Account search layout?

1) To control which account fields are displayed in the search results. 2) To control the fields displayed in the recently viewed Accounts list.

The standard field called 'Account Site' is not required by the users of an organization. How can a Salesforce Administrator ensure that users would not be able to access this field when they view account records?

1) Use field-level security to make the field hidden for all the profiles. 2) Use the 'Field Accessibility' page in Setup to restrict the field's visibility. 3) Remove the field from the page layout.

What modification can be made to standard fields?

Change the field label.

After consulting with the HR manager, the administrator needs to add several custom fields to the Employee object. What are the basic steps when adding a new custom field?

Choose field type, enter field details, set field level security, select page layouts

In the opportunity record, the Salesforce Administrator needs to display the name of the parent account related to an account that is associated with the opportunity. How can this be accomplished?

Create a cross object formula field to reference the parent account name.

The custom object Job needs several custom fields added because of an HR request. What is true regarding custom fields?

Custom fields can be added to standard or custom objects.

Which of the following can be added to a custom page layout?

Custom fields.

Users have complained that the columns in the 'Recently Viewed' list view of a new custom object called 'Item' do not match the columns in the 'All Items' list view that was created by the Salesforce Administrator. What can the Salesforce Administrator do to resolve this issue?

Modify the search layout of the object.

A manager wants to view the total expected revenue for all open opportunities related to an account on the account page layout. Which of the following can be used to display this information?

Roll-up Summary Field

Checking if a field is required is an example of what type of validation?

System validation.

The Marketing team requested to add 5 different lead scoring fields, each having a score ranging from 1-5. The administrator has created these fields. They further requested a non-editable total field that is the sum of these fields. What should the Administrator do to fulfill the new requirement?

The administrator should create a formula field to calculate the total sum of all five fields.

Emily, the Salesforce Administrator for United Technologies, no longer needs several fields on the Job Application custom object when the application process changed. What is true regarding deleting fields?

1) After a field is deleted, it can be undeleted within 15 days before it is permanently deleted. 2) Hard-deletion of deleted custom fields can be accelerated to free up custom field allocation.

What are some considerations when changing the field type of a custom field?

1) Assignment and escalation rules may be affected. 2) Any list views based on the field may be deleted. 3) Depending on the new field type, data loss may occur.

What does a page layout control when a user views or edits a record?

1) Buttons that appear. 2) Related lists that appear. 3) Fields that appear.

After switching to Lightning Experience, the sales manager wants the Salesforce Administrator to customize the Opportunity page. What actions can be performed to customize a record page in the Lightning App Builder.

1) Components can be removed. 2) Components can be added. 3) Components can be reordered.

A Salesforce Administrator realizes that he needs to restore fields he deleted five days ago. Which of the following actions are appropriate after restoring a custom field?

1) Convert any lookup relationships to master-detail if required. 2) Make the restored field required if necessary.

The support team requested the Salesforce Administrator to create a second email field for capturing an additional customer email address. After 6 months the support team found that the field was not used and would like it deleted. What is true about deleting custom fields?

1) Custom fields cannot be deleted if there are any references to them. 2) If a custom field has been deleted, the field, its data, and the field history can be restored within a limited time.

Which of the following types of fields can be used as the dependent field in a field dependency?

1) Custom picklist 2) Multi-select picklist

A Salesforce Administrator of Cosmic Solutions is training users in the company's Salesforce org about the use of list views. Which of the following are true statements regarding list views in Lightning Experience?

1) Field level security is applied to the fields visible in the list view. 2) Users can only see data that they can access.

If the 'Annual Revenue' standard field on the account object is not required, what can be done to remove access to it?

1) Hide it using field-level security. 2) Remove it from page layouts

Which of the following can be done on an object's page layout?

1) Make fields read-only 2) Make fields required 3) Change columns and sort order of related lists

Global Insurance has recently switched to Lightning Experience. The sales manager would like the sales representatives to be trained on how the Sales Path functionality works before they start using it. What can be done to ensure that it does not display on the opportunity record page until sales representatives have been trained to utilize it?

1) Modify the existing opportunity record page and remove the Sales Path component using the Lightning App Builder. 2) Create and activate a new opportunity record page in Lightning App Builder, and assign it only to the sales representatives until the end of the training.

The ABC Corporation's Sales Director wants to ensure that before an opportunity record is closed, the opportunity close reason field must be populated. How can this be accomplished?

Create a validation rule that references the opportunity stage and close reason.

John Foster is a Salesforce Administrator at Global Support Inc. The support team reported to him an issue that every time they open a case from an account, they need to fill all the account-related field information such as Account Owner, Owner Email, and Account Address manually. What should John do to automate this process?

Create formula fields to retrieve the required Account information.

A new custom field has been created on the Contact object, but it is not visible on the page layout. The Salesforce Administrator wants a new 'Additional Information' section on the page layout and display the custom field there. What needs to be done to fulfill this requirement?

Create the new section then add the field using the page layout editor.

In an org with a large number of custom objects and custom fields, the Salesforce Administrator notices that there are many duplicate picklists. Which feature can help to eliminate duplicating sets of picklist values across fields and objects?

Global Value Sets

An Administrator is considering deleting a custom text field on the Account object that is thought to be no longer needed. What is true regarding a deleted field?

It can be recovered within 15 days of deletion.

A user created a new list view and wants to share it with a colleague. Which of the following is true about the list view visibility options that will be available for the user to select?

It depends on whether the user creating the list view has the necessary permission either through their profile or a permission set.