Scope Management Quiz
Which of the following statements is FALSE regarding a work breakdown structure? A. Activities should be arranged in the sequence they will be performed B. Every item should have a unique identifier C. The work breakdown structure represents 100% of the work that will be done on the project D. Each level of work breakdown structure provides progressively smaller representations
A. Activities should be arranged in the sequence they will be performed
Which of the following activities is done FIRST? A. Creation of the requirements documentation B. Creation of the work breakdown structure C. Creation of the activity list D. Creation of the scope baseline
A. Creation of the requirements documentation
The most important part of validate scope is: A. Gaining formal acceptance of the project deliverables from the customer B. Checking the scope of the project against stakeholder expectations C. Verifying that the project came in on time and on budget D. Verifying that the product met the quality specifications
A. Gaining formal acceptance of the project deliverables from the customer
A project team has a dedicated scoping phase for their project where all subject matter experts are meeting together with a trained facilitator. They have interviewed each person in the room to gather ideas for functionality and are now voting on them to put them in order of priority. This list will be used to feed requirements to the project team. The group's activities are an example of: A. The nominal group technique B. Brainstorming C. The Borda Method D. Tuckman's Model
A. The nominal group technique
A project manager has been manager has been managing a project for six months and is nearing completion of the project; however, change requests are still pouring in. The project is ahead of schedule but over budget. Which of the following statements is true? A. The project manager should influence the factors that cause change B. Changes should only be evaluated after the original scope baseline has been delivered and accepted C. Changes introduced at this point in the project represent an unacceptable level of risk D. Changes should be evaluated primarily on the basis of how much value they deliver to the customer
A. The project manager should influence the factors that cause change
Which of the following is NOT part of the scope baseline? A. The requirements documentation B. The project scope statement C. The work breakdown structure D. The WBS dictionary
A. The requirements documentation
The product you have delivered has been reviewed carefully against the scope and is now being brought to the customer for formal acceptance. Which process is the project in? A. Validate scope B. Audit scope C. Close Scope D. Control Scope
A. Validate scope
You have taken over as project manager for a data warehousing project that is completing the design phase; however, change requests that affect the requirements are still pouring in from many sources, including your boss. Which of the following would have been MOST helpful in this situation? A. A project sponsor who is involved in the project B. A well-defined requirements management plan C. A change control board D. A change evaluation system
B. A well-defined requirements management plan
Complete the list of group decision making techniques: Unanimity, majority, consensus, plurality... A. Facilitated agreement B. Autocratic C. Solidarity D. Coalition
B. Autocratic
Mark has taken over a project that is beginning the construction phase of the product; however, he discovers that no work breakdown structure has been created. What choice represents the BEST course of action? A. He should not manage this project B. He should stop construction until the work breakdown structure has been created C. He should consult the WBS dictionary to determine whether sufficient detail exists to properly manage construction D. He should document this to senior management and provide added oversight on the construction phase
B. He should stop construction until the work breakdown structure has been created
The project manager and the customer on a project are meeting together to review the product of the project against the documented scope. Which tool would be MOST appropriate to use during this meeting? A. Verification analysis B. Inspection C. Gap analysis D. Feature review
B. Inspection
A large defense contractor to the government is facilitating an inspection of their project's product with their customer when the customer notices a feature that was not requested or documented. The project manager for the defense contractor points out that this feature adds value, but the customer is concerned that it may also introduce risk. Can the customer accept the product? A. Only if the new feature passes inspection B. No. The new feature has to be evaluated for its impact on the project C. No. The new feature is outside of the documented scope, and that is unacceptable D. Yes, as long as the product scope has been fulfilled
B. No. The new feature has to be evaluated for its impact on the project
Your project team is executing the work packages of your project when a significant disagreement regarding the interpretation of the scope is brought to your attention by two of your most trusted team members. How should this despute be resolved? A. The project team should decide on the resolution B. The dispute should be resolved in favor of the customer C. The dispute should be resolved in favor of senior management D. The project manager should consult the project charter for guidance
B. The dispute should be resolved in favor of the customer
You are working with stakeholders, using the Nominal Group Technique to help promote creativity. Which choice represents the MOST likely results of your work? A. The requirements documentation and the project scope statement B. The requirements documentation and the requirements traceability matrix C. The work breakdown structure and the WBS dictionary D. Accepted deliverables and change requests
B. The requirements documentation and the requirements traceability matrix
Sara and Eric are two project managers having a discussion about which metrics to use to gauge project performance. They agree that benchmarking is a preferred approach, but Eric maintains that the best metrics should come from industry standards published by their industry group. Sara believes that they should benchmark within their own organization to see how well other departments are performing and base their own projections from those. In the context of their discussion, which of the following statements is true? A. Benchmarking is best performed against external companies to capture best practices from outside the organization B. Benchmarking is best performed against departments within the organization to compare against similar entities C. Benchmarking may look within the organization or outside the organization, based on the need D. Benchmarking should only be used once operations have stabilized
C. Benchmarking may look within the organization or outside the organization, based on the need
The main point of Create WBS is to: A. Decompose the scope of the product B. Decompose the scope of the project C. Create a baseline of the entire scope D. Define all of the scope to be performed
C. Create a baseline of the entire scope
Creating the project scope statement is part of which process? A. Project scope management B. Collect requirements C. Define Scope D. Validate scope
C. Define Scope
You are the project manager for a large construction project, and you identify two key areas where changing the scope of the product would deliver significantly higher value for the customer. Which of the following options is MOST correct? A. Make the changes if they do not extend the cost and time line B. Make the changes if they do not exceed the project charter C. Discuss the changes within the customer D. Complete the current project and create a new project for the changes.
C. Discuss the changes within the customer
A team member makes a change to a software project without letting anyone else know. She assures you that it did not affect the schedule and it significantly enhances the project. What should the project manager do FIRST? A. Find out if the customer authorized this change B. Submit the change to the change control board C. Review the change to understand how it affects scope, cost, time, quality, risk, and customer satisfaction D. Make sure the change is reflected in the requirements management plan
C. Review the change to understand how it affects scope, cost, time, quality, risk, and customer satisfaction
Which of the following statements is TRUE concerning functionality that is over and above the documented scope? A. It should be channeled back through the change control board to ensure that it gets documented into the project scope B. Additional functionality should be leveraged to meet or exceed customer expectations C. The final product should include all of the functionality and only the functionality documented in the scope baseline D. Additional functionality should be reviewed by the project manager for conformity to the product description
C. The final product should include all of the functionality and only the functionality documented in the scope baseline
The project has completed execution, and now it is time for the product of the project to be accepted. Who formally accepts the product? A. The project team and the customer B. The quality assurance team, senior management, and the project manager C. The sponsor, key stakeholders, and the customer D. The project manager, senior management, and the change control board
C. The sponsor, key stakeholders, and the customer
What is the function of the project sponsor? A. to help manage senior management expectations B. To be the primary interface with the customer C. To fund the project and formally accept the product D. To amplify influence with the functional managers
C. To fund the project and formally accept the product
The project scope statement should contain: A. The work packages for the project B. A high level description of the scope C. The level of effort associated with each scope element D. A detailed description of the scope
D. A detailed description of the scope
You have just assumed responsibility for a project that is in progress. While researching the project archives, you discover that the WBS dictionary was never created. Which of the following problems would LEAST likely be attributable to this? A. Confusion about the meaning of specific work packages B. Confusion about who is responsible for a specific work package C. Confusion about which account to bill against for a specific work package D. Confusion about how to change a specific work package
D. Confusion about how to change a specific work package
The organizational process assets would include all of the following except: A. Document templates B. Financial control procedures C. Standardization guidelines D. The project management information system
D. The project management information system