Training and Development - Transfer of Training

T/F An action plan is a tool specifying steps both the manager and trainee will take to ensure training transfers to the job.

True

T/F Lapses are very useful because they help identify the circumstances that will have the most negative effect on transfer of training.

True

T/F Negative transfer is when learning occurs, but skills and results are less than pre-training levels.

True

Trainers frequently use the diverger, assimilator, converger and accomodator learning style types in the design of training programs.

True

If an organization wants to determine which of two training programs ar ebest, a _____ evaluation design should be used.

pretest/posttest comparison group

Differences between traditionalists, baby boomers, Gen. Xers and millenniums are well-established and research shows training methods for one group will not work for other age groups.

False

T/F Many companiess training programs have found one best method of delivering training and focus on that method.

False

Electronic performance support systems (EPSS)___

facilitate transfer of new skills by providing information as needed

____outcomes measures learners' attitude and motivation.

Affective

Person and task analysis are part of which step of the training design process?

Conducting needs assesment

Which of the following does not contribute to learning orientation?

Encouraging competition among trainees

Competency modeling focuses on work, what is accomplished, how work is accomplished.

False

Companies report the most important management challenge they face:

Identifying and training employees with managerial talent

Organization level needs analysis:

Involves determing appropiates of training, resources avaiable for training level of support

Which of the following is not a disadvantage of multimedia training?

It is limited in the senses to which is appeals

___ occur(s) when trainees use previously learned, less effective capabilities instead of trying to apply recently learned capabilities.

Lapses

Research on the influene of age on training found that ___ had the largest influence on training performance of trainees over 40 years of age.

Self-paced training

Technology has changes the role of the trainer in all bout which of the following ways?

The trainer plays a greater role in development of training materials.

Online learning is most effective for teaching:

cognitive knowledge

The first step in developing a compentency model is:

conduct business and strategy analysis

If your test covering this chapter containted no questions covering evaluation designs, the test would be

deficient

When an employee believes they can learn the content of a training program, this belief is a postive:

expectancy

Kirkpatrick's four levels of evaluation include

reaction, learning, results and behavior

To qualify as a registered apprenticeship program under state and federal guidelines the number of hours of classroom instruction required is at least

144

At what point in the training design process should selection of training methods occur?

Development of an evaluation plan

The characteristics of the learning enviornment is referred to as_____.

Training design

What is the transfer of training? What are the important compenents of the transfer process? Which component is most important in the process?

Transfer of training refers to the trainee effectively and continually applying what they learved in training to their jobs. Important components: Trainee characteristics, Training design, work enviornment. If trainees don't have the basic skilss needed to master learned capabikites.

Giving employees choice regarding which training program to attend maximizes motivation to learn

True

Learning is a permanent change in human capabilites that is not the result of the growth process.

True

Presentation training methods, compared to hands on and group buidling are lowest cost.

True

T/F Training effectiveness refers to the benefit that company and the trainees receive from training.

True

T/F Training evaluation provides a way to understand the investment training produces and the information needed to improve training.

True

The first step of the evaluation process is____

a needs analysis

Human resource planning:

allows the company to anticipate human resource needs and where training can prepare employees for increased responsibilities.

Non-real-time interaction among leraners and trainers where there exists a time deplay is known as

asynchronous communicaion

A self-managment module might include:

identiffying factors that could contribute to lapse and how to avoid them

Computer-based training:

includes interactive training experience in which a computer provides a stimulus, the trainee responds, and the computer anayzes responses and provides feedback.

Self-management_____

involves controlling factors that could contribute to lapse and how to avoid them.

Transfer of learned skills to the job usually measure by_____>

observation

In the needs assessment process, ____ analysis is usually conducted first.

organizational

The first step in task analysis is to:

select the jobs to be analyzed

When tasks are complex, the best type of practice is:

spaced

Traning and development is component of ____ goals in managerial incentive plans.

strategic

Trainers, experts, and learners interacting with each other live and in real time the same way they would in a face-to-face classroom situation is known as

synchronous communication

The most relevant type of needs analysis for preparing training materials is:

task

The greatest level of support a manager can provide for training is ____

teach in training programs