ba 151: ch2 quiz

________ refers to conducting activities in such a way as to provide for the long-term well-being of the natural environment, including all biological entities.

Sustainability

In the United States, a salesperson bringing an expensive gift to a meeting with a prospective client is most likely an example of

a bribe.

Jamal buys a hair trimmer but realizes when he opens the package that the product does not include any information about risks or instructions for use. This infringes on Jamal's right to

be informed

How can ethical behavior be improved in business?

by establishing professional codes of ethics

Which social responsibility issue is associated with unsatisfied product users writing emails to companies, lobbying government agencies, making public service announcements, and boycotting reckless companies?

consumer relations

When CVS Pharmacy decided to no longer sell tobacco products in its stores because it believed it was contradictory to market itself as a health care services business while still selling a dangerous product, CVS was demonstrating

corporate citizenship.

After receiving hundreds of complaints about low wages, the owner of a national restaurant chain decides to increase the base salary for hourly workers. This is an example of

employee relations.

Sam's company closed its U.S. factory and outsourced the work to Mexico where the labor was cheaper. Sam and hundreds of others in his small town found themselves unemployed. As a result, the community became a ghost town, and many people had to rely on unemployment. Most agree that unemployment is an economic issue but is also a(n) ________ issue.

ethical

Sweetgreen, a salad restaurant chain, used the phrase "Nothing from inside Sweetgreen goes to the landfill" on in-store signs for about 10 years. Later, it discovered that the statement was not entirely true. This deceptive behavior could be considered an example o

greenwashing

Adam's co-worker calls him a word that he considers to be offensive. He reports it to HR but is told the word might be normal in the co-worker's first language. The alleged abusive behavior in this scenario is difficult to assess and manage because

of diversity in culture and lifestyle.

Home Depot firmly believes that its objectives should not be limited to earning profits. The company supports its local communities through donations, employee giving, fundraising, and other activities. What stage of social responsibility is Home Depot fulfilling?

philanthropic

Business ethics is defined as

principles and standards that determine acceptable conduct in business.

difference between business ethics and social responsibility is that business ethics

relates to an individual's or a work group's decisions that society evaluates, whereas social responsibility concerns the impact of an entire business's activities on society.

A vacation rental company touts its five-star average rating. Sally writes a one-star review after a poor experience but notices it has been removed from the company's website the next day and discovers she has been blocked from booking future rentals. The vacation rental company is infringing on what consumer right?

the right to be heard

Which of the following is highlighted in John F. Kennedy's 1962 consumer bill of rights?

the right to safety