BA 302 Chapter 13

Which of the following statements regarding the Asch studies is accurate? Most of the participants in the Asch groups were unaware of the correct answer. A dissenting minority influenced the nature of response given by participants. Conformity with an incorrect answer was attributed to the perception that some members of the group were more intelligent. A dissenting minority response caused the participants to give the correct answer only if that minority also gave the right answer.

A dissenting minority influenced the nature of response given by participants.

Power distribution is usually not visible in organizations. 1) True 2) False

False

The more that a party is dependent upon you, the less power you have. 1) True 2) False

False

The most commonly used influence technique is personal appeal. 1) True 2) False

False

Using any form of flattery in an appeal is an example of the exchange influence tactic. 1) True 2) False

False

information

False

Research suggests which of the following is an outcome of impression management? Higher performance ratings Decreased liking Decreased likelihood of being hired Increased commitment to the organization

Higher performance ratings

Which of the following statements is correct about power distance? Leaders in high power distance countries emphasize equality and opportunity for everyone. In low power distance countries leaders are not to "stand out too much" from the rest of their firms. Organizations in low power distance countries are more hierarchical in nature than in high power distance countries. In high power distance countries formal review mechanisms are in place to give everyone a fair chance at pay raises.

In low power distance countries leaders are not to "stand out too much" from the rest of their firms.

Which of the following is an individual antecedent of political behavior? Political skill Role ambiguity Availability of resources Tenure

Political skill

Which of the following statements regarding power distribution research is accurate? Power distribution is visible in organizations. Individuals ranked themselves lower than their coworkers did. In comparing rankings given to managers with regard to their influence, there was general agreement on the top five but no agreement on the bottom five. Research indicates the ability to rank managers by influence is an underutilized practice in most industries and firms.

Power distribution is visible in organizations.

_______________ power is more effective than formal power and is positively related to employee performance and organizational commitment. Legitimate Referent Reward Information

Referent

Mark is the only individual in his organization who speaks Spanish fluently. His firm just purchased a firm located in Mexico. Mark's boss just told him how valuable he is to the firm. This scenario is an example of what factor in the strategic contingency model? Scarcity Dependent Independence

Scarcity

Coercive power works through fear and forces people to do things they otherwise would not consider. 1) True 2) False

True

In the Milgram studies, participants were willing to administer harmful levels of voltage to learners when those learners provided incorrect answers. 1) True 2) False

True

Power is the ability to get things done the way you want them to be done. 1) True 2) False

True

Research shows that individuals who lived near stairwells in dorms were the most well liked people in those dorms because they were seen most often by everyone who was coming and going. This is an example of the personal appeal influence tactic. 1) True 2) False

True

Social network analysis has been used to assess who in the organization in the group can be trusted. in the group is innovative. in the group is important in decision making. all of the above

all of the above

Downward influence is best achieved through citing the firm's goals. forming alliances. an inspiring vision. forming support networks.

an inspiring vision.

The use of client lists by advertisers and businesses to promote goods and services is an example of the _____________ influence tactic. And, it works! pressure personal appeal exchange coalition

coalition

When a target agrees to a request and actively supports it, the target's response is resistance. compliance. commitment. conformity.

commitment

Whitt Company made a substantial monetary offer to Bob to leave his design job at Lincoln Industries and come to work at Whitt. The Whitt CEO, on hearing some complaints from members of the Whitt Board of Directors about the size of Bob's pay package, responded, "Bob is one of the few people in the industry who really understands what the customer wants and can design it into the product." Bob has ____________ power. expert legitimate referent legitimate

expert

Access to specific knowledge or skills is _______________ power. expert information referent reward

information

According to surveys, the most frequently used influence tactic is personal appeals. rational persuasion. legitimating. pressure.

rational persuasion.

Referent power is the ability to take something away or punish someone for noncompliance. is the ability to influence due to the possession of knowledge or skill. stems from the personal characteristics of the person such as the degree to which we respect and want to be like them. stems from one's organizational role or position.

stems from the personal characteristics of the person such as the degree to which we respect and want to be like them.