BA 302 Chapter 9

Arielle is part of a team charged with developing a new name for a product. This is an ________________ task. development production idea generation problem-solving

idea generation

Task interdependence exists when team members work independently and simply combine their efforts to create a team's outputs. refers to one individual's output becoming another's input. involves team members working on each task simultaneously. refers to the degree that team members are dependent upon one another to get information, support or materials from other team members to be effective.

refers to the degree that team members are dependent upon one another to get information, support or materials from other team members to be effective.

If a variety of knowledge, skills, and abilities is needed, if feedback from different organizational groups is needed, if tasks are largely independent, and if wide cooperation is needed to achieve mutual goals, then a team is needed. 1) True 2) False

False

Research suggests that sometimes replacing a hierarchy with self-managing teams decreases control over individual workers. 1) True 2) False

False

Tuckman's Group Development Stage Model sequences group evolution in the following order: forming to norming to storming to performing. 1) True 2) False

False

Rodney is a new project team leader. Jerome is chatting with him about some of the problems that could arise and prevent his team from being successful. Jerome offers which of the following pieces of advice to overcome barriers to team success? Floundering often results from a lack of clear goals; clarify goals from the outset of the project. Disagreements among team members may be the result of long simmering personality conflicts; it's not helpful to get involved in these disputes as it may just make it worse. Dominant personalities can only help a group; let those that are the most vocal have their say. Poor performance by a group member is probably due to lack of commitment; best to let those members go.

Floundering often results from a lack of clear goals; clarify goals from the outset of the project.

Which of the following is a key property of a team? Compensation based on individual outcomes Collaborative action Clear simple goals Independent tasks

Collaborative action

Maria strongly disliked working in groups in college because she always felt there was someone who did not "pull his weight." However, now that she is a manager, she must organize teams in her firm. Which of the following is a tip to prevent social loafing she has received from other managers in her company? Evaluate the team only, not the individuals within the team. Assign equal amounts of work to group members. Choose a larger number of employees for each team. Define each individual's tasks in front of the group.

Define each individual's tasks in front of the group.

Collective efficacy is generally influenced by verbal persuasion, group observation, and pay level. 1) True 2) False

False

Which of the following statements is correct with regard to the forming stage of group development? Leadership does not matter at this stage. Group members are trying to learn about one another. Group members are cohesive and cooperative. Group members are trying to clarify what needs to be done and who needs to do it.

Group members are trying to learn about one another.

NASA endured the Challenger disaster when group members conformed with top managers' decisions that launching the space shuttle in freezing temperatures was better than missing the launch window. This is an example of what group process? Social loafing Cohesion Collective efficacy Groupthink

Groupthink

Which of the following statements regarding power distance and teams is correct? People in high power distance countries expect unequal power distribution in the social, political and economic areas. Countries with high power distance tend to use participative decision making. Countries high in power distance tend to use sports metaphors more often in training than family metaphors. Countries with high power distance define the roles of team members very clearly.

People in high power distance countries expect unequal power distribution in the social, political and economic areas.

Which of the following statements regarding ethics and teams is accurate? Research demonstrates that hierarchical systems always constrain team members more than a self- managed team does. Self-managed teams are viewed as a technique to overcome the negative aspects of bureaucracy. Team pressure is often less powerful than managerial control. Team pressure is unlikely to result in unethical behavior by team members.

Self-managed teams are viewed as a technique to overcome the negative aspects of bureaucracy.

A firm's top management team often represents a variety of functional areas. 1) True 2) False

True

Because the storming stage is a very chaotic one, many groups get stuck in that phase of group development. 1) True 2) False

True

Empowered teams have the responsibility and authority to achieve their goals. 1) True 2) False

True

Social roles in a group or team include cooperator, communicator, and calibrator. 1) True 2) False

True

The meaning of teamwork differs across cultures. 1) True 2) False

True

When team members are found to be poor performers due to a lack of ability, the team is likely to try and train the individual. 1) True 2) False

True

A group where there is a great deal of camaraderie is a group experiencing group action. cohesion. social loafing. collective efficacy.

cohesion

Because the ________ role involves gathering information from the larger organization and informing those within the organization about team goals, activities and success, it is often filled by the team manager. coordinator completer consul contractor

consul

Boundary spanning roles include coordinator and consul. cooperator. contributor. critic.

consul

Norms refer to agreements on established ground rules, goals and roles. shared expectations about how things operate within a group or team. formal approaches to decision making in the group or team. measures of camaraderie in the group or team.

shared expectations about how things operate within a group or team.

All of the following statements are correct about top management teams EXCEPT top teams are most effective when there is limited diversity in their composition. top management teams generally function without formal rules for team design or structure. top management teams are important for their symbolic roles. top management teams make decisions on new products, markets and expansions and divestitures.

top teams are most effective when there is limited diversity in their composition.