benchmark 2.00
Which of the following is an example of a manager directing the company's resources efficiently:
Tyrell tells Diane to use a part of her budget on a new ad campaign.
Which of the following examples best illustrates the creative aspect of directing:
A manager instructs employees to develop a new website.
Which of the following is an example of an employee-assistance program:
Career and education planning
Thomas is listening to his employees' ideas about how to improve their time management. What directing activity is Thomas engaging in?
Communicating
In what way might an HR manager be involved in employee benefits?
Determining eligibility and costs
After a company's training needs are determined, what is the next step in training and development?
Determining what training resources are available
Which of the following statements about directing is true
Directing is considered the "heart" of management.
Which of the following is an example of motivation as a means of directing:
Emmie praises her employees for quality work
Labor-union negotiations are part of which HR management activity?
Employee relations
Why is it important for managers to provide stability through direction?
Employees who feel secure are more productive and happier.
True or false: Companies without an HR department do not participate in HR management activities.
False; in companies without HR departments, other managers and supervisors participate in HR management activities.
Which of the following business trends affects HR management:
Globalization
Which of the following is an indicator that human resources needs may change:
Organizational growth
Managers need to form relationships with employees and understand human behavior. This is an example of which characteristic of directing?
People-focused
Which of the following is an example of negative reinforcement:
Reduced tedious paperwork
Which of the following workplace-related safety and health issues would most likely be regulated by law:
Storage and disposal of chemicals
Which of the following is a reason that the role of HR management is changing:
There is greater diversity in the workforce
Which of the following is a purpose of an exit interview:
To gain constructive suggestions for improvement
Which task in the staffing process ensures that employees are knowledgeable and productive?
Training and developing
A commission or bonus is an example of a form of
compensation
An hourly wage or a yearly salary is a form of
compensation
Making sure a company follows laws and regulations describes the HR management activity of
compliance
The staffing function is different from the organizing function because staffing is
continuous
An organization's "personality" is also referred to as its
culture
A workload analysis assesses
current and future human resources needs
When developing a human resources management strategy, managers
determine how to bridge gaps between HR needs and available HR.
The first task in the HR management activity of staffing is
determining need
When a marketing manager goes on vacation, the marketing staff does not know what tasks to do and does not feel like it can work ahead on anything. This example illustrates that
directing is the starting point of action
A business's human resources needs may change if it begins to require new types of skills and experience. This occurs frequently because the business world is
dynamic
The key to recruiting is
finding the right number of applicants.
Directing is pervasive, which means that it
happens at every level of the organization.
Rita enjoys routine, so her manager gives her the same tasks every week. Therefore, Rita is satisfied with her job and wants to perform at a high level. Rita's manager is motivating her based on
her need for stability.
The people who work to produce goods and services are known as
human resources
Which of the following is an effect of overstaffing:
inefficient
When BlueLight, Inc. merged with a competitor, the managers strived to instruct their employees on the best ways to transition. This is an example of how directing
initiates changes smoothly
Antonio tells his staff to sort through files to locate notes from a meeting. Antonio is
instructing
Managers must create explanations of the responsibilities and tasks associated with each work position. These are known as
job descriptions
Which of the following is a compliance issue:
minimum wage
Completing an employee's insurance and tax paperwork is part of which staffing task?
onboarding
Which of the following is an on-boarding activity:
orientation
Staffing is one of the five functions of management, along with
planning
A manager's team consistently hits sales targets and exceeds profit goals. The manager knows that s/he is a good director by examining
quality standards
The part of staffing that involves seeking out and attracting qualified potential job candidates is called
recruiting
When managers are building group dynamics, they are also often
resolving conflict
None of the other managerial functions can be carried out effectively without staffing because
staffing supplies the human resources needed for management.
When HR management executives participate in a company's long-range planning efforts, they are taking part in
strategic management.
Sammy is observing her employees as they put together furniture. Sammy is
supervising
A workforce analysis assesses
the human resources that are available
Staffing is important because human resources are
the organization's most valuable. assets.
Motivation can best be thought of as
the reason you do the things you do.
A job specification is an explanation of
the skills, knowledge, and characteristics required for a job
Which of the following is a true statement about human resources needs:
they are always changing
Human resources are a company's most important resources because
they control all other company resources
Managers hope to increase sales by 10 percent this year as part of their overall effort to become #1 in the industry. This effort will affect human resources and is part of the organization's
vision
Which of the following examples best depicts the directing function:
A supervisor tells her team the tasks they need to complete.
What happens if managers do not coordinate individual employees' work and effort?
Employees duplicate tasks and are not efficient.
Why is leadership an important aspect of directing?
Employees follow direction when they respect managers as leaders.
Marla and her fellow managers at the Frisco Corporation have determined that rearranging their human resources could increase the company's efficiency. This human resources change is most likely the result of
a need for process improvement
True or false: All employees make an impact on a business.
True; all employees make either a positive or negative impact on a business.
An organization will likely consider its purpose for existing when developing an appropriate human resources management strategy. This purpose is referred to as the organization's
mission