BMGT Exam 2(8,9,11,13)
Which of the following structures is generally better suited for large companies?
Mechanistic structure
According to Mary Parker Follett's guidelines on coordination, how can coordination be attained with the least amount of difficulty?
Through direct horizontal relationships and personal communications
Why should managers delegate job activities?
To enhance the accomplishment of management system objectives
What management principle recommends that an individual have only one boss?
Unity of Command
What is the first step in the delegation process?
Assigning specific duties
________ is the right to act in certain designated ways to directly influence others.
Authority
Which of the following factors most likely supports a need for more decentralization?
A heterogeneous product line
Which of the following should be included in a well-written job description?
A list of key duties
Which concept implies some type of punishment or reward based on how well an individual performs predetermined activities?
Accountability
The degree of responsibility that a manager possesses can be determined by appraising four major dimensions. Which of the following is NOT one?
Behavior with customers and suppliers
According to Weber's classical organizing theory, which of the following is a management system characterized by detailed procedures, an organizational hierarchy, and impersonal relationships among employees?
Bureaucracy
Which of the following involves few job activities and little authority being delegated by management to subordinates?
Centralization
_________ is the orderly arrangement of effort in a group to ensure unity among members in accomplishing a common goal.
Coordination
Which of the following is a primary focus of organizing?
Deciding how to use organizational resources
Marcia, a manager, assigns workers specific job activities and gives them the needed authority to complete them. This example best illustrates ________.
Delegation
Which of the following arguments has been presented against the use of division of labor?
Division of labor focuses solely on efficiency and economic benefit
Which structure would be characterized by a greater span of management?
Flat
According to Shetty and Carlisle, knowledge, experience, and values influence which forces in the formal structure of the management system?
Forces in the manager
Which term refers to the relationships among a firm's human resources as determined by management?
Formal structure
At Quality Electronics, departments in the firm's formal structure are determined based on the type of activity being performed within the management system. The firm has separate departments for marketing, finance, production, and research and development. Which type of departmentalization is used at Quality Electronics?
Functional
Which term refers to the right to give orders within a segment of the organization in which this right doesn't exist normally?
Functional authority
According to management theorists, what is the most basic method of dividing jobs?
Functional similarity method
The extent to which a firm uses lateral subdivisions within the organization is called _________.
Horizontal dimensioning
Which of the following is NOT an advantage of employee delegation?
Increased ability to track the progress of tasks
Which term refers to an organizational network that stems from interpersonal relationships between organization members?
Informal structure
Which of the following is a formal statement that lists specific activities that must be performed in a position?
Job description
Which of the following helps to describe organizational relationships and how management duties relate to each other?
Management responsibility guide
Which statement best explains why it is more important to clarify the job activities of managers than nonmanagers?
Managers affect a greater portion of resources
Which of the following involves developing orderly uses for organizational resources within the management system?
Organizing
As a manager at Dixon Industries, Parker has the ability to establish a network of employees who are able to solve implementation issues as they occur. Which of the following is Parker most likely exhibiting?
Organizing skills
What term refers to a situation in which more than one individual is responsible for the same activity?
Overlapping responsibility
Putting organizational goals ahead of personal desires or activities falls under which dimension of responsible management behavior?
Personal attitudes and values
Which concept asserts that a person at the top of an organization chart holds the most authority and a person at the lowest part of an organization chart holds the least amount of authority?
Scalar relationship
Which role of staff personnel has them acting like suppliers for line personnel, providing them with workers that have the ability to perform necessary functions?
Service role
George, a manager, directly supervises four employees at Hoffman Industries. Which term refers to the number of subordinates that George has?
Span of management
What was Graicunas's main contribution to span of management?
Span of management has a widespread effect on an organization
Jill, who works in the accounting department at CVC Electronics, has the right to advise those with line authority. Jill most likely possesses ________ authority.
Staff
Which of the following is a subordinate-related obstacle that can make delegation difficult?
Subordinates are afraid of failing
Which of the following is NOT a step in the functional similarity method?
Testing out job tasks
Which of the following is NOT necessary for an order to be accepted and acted on?
The individual understands the order came from the manager
Which of the following is LEAST effective when managing a matrix structure?
Using command-and-control managers
When work is being done in a widely dispersed area, or customers are scattered, how should an organization structure its departments to minimize the impact of distance?
by geography
The situational factor asserting that it is more difficult to manage a large number of individuals who work in difficult and involved activities is called ________.
complexity of functions
At Wilson Industries, there are three majors buyers of the firm's products that make up 90% of all of Wilson Industries' sales. To help facilitate dealing with each of these buyers, the company departmentalized by creating a department for each one. This is known as departmentalization by ________.
customer
The most fundamental authority in an organization, which is involved with giving orders concerning production activities, is known as ________.
line authority
Wilson Industries wants to set up a departmentalization structure in which project managers borrow workers from various parts of the organization to complete specific projects, but each worker maintains certain responsibilities to their product and functional area. This would fit best with a ________.
matrix structure
An organizational structure in which resources and job are grouped together in order to create, produce, and market specific products or services is referred to as _________ departmentalization.
product
The self-assumed commitment to handle a job to the best of one's ability, and perhaps the most fundamental method of channeling activity, is called _________.
responsibility
Which term refers to a situational factor that influences span of management when subordinates are physically separated?
Geographic continuity
What is the result when a task is not included in the responsibility area of any individual in the organization?
Responsibility gap