BSMGT 2

Which of the following involves few job activities and little authority being delegated by management to​ subordinates?

Centralization

​_________ is the orderly arrangement of effort in a group to ensure unity among members in accomplishing a common goal.

Coordination

Which of the following will help reduce existing stress in the​ workplace?

Coping with the stressor in the environment

​________ assists a servant leader in clearly defining follower needs and provides servant leaders with essential feedback about the best way to serve followers.

Listening

The first step in the delegation process is

assigning specific duties to the individual.

The degree of responsibility that a manager possesses can be determined by appraising four major dimensions. Which of the following is NOT​ one?

Behavior with customers and suppliers

According to management​ theorists, what is the most basic method of dividing​ jobs?

Functional similarity method

Which of the following structures is generally better suited for large​ companies?

Mechanistic structure

the first step of the organizing process is

Reflecting on plans and objectives

A Level 5 leader

blends personal humility with an intense will to build long-range organizational success

Complexity of function has the tendency to increase span of management when __________.

subordinates have simple tasks

Which of the following factors most likely supports a need for more​ decentralization?

A heterogeneous product line

Which type of career is most conducive to having a fully mobile virtual​ office?

Field sales representatives

According to​ research, which culture excels at visioning and uniting followers behind an organizational​ strategy?

Southeast Asian

Which statement about stress is most likely​ true?

Stress at moderate levels can increase production.

Which of the following is NOT necessary for an order to be accepted and acted​ on?

The individual understands the order came from the manager.

Leadership is

The process of directing the behavior of others toward the accomplishment of an objective

The second step in the delegation process is

granting appropriate authority to the subordinate.

The process of people​ change, used to increase organizational​ effectiveness, is also referred to as​ __________.

organization development

An organizational structure in which resources and job are grouped together in order to​ create, produce, and market specific products or services is referred to as​ _________ departmentalization.

product

Which of the following should be included in a​ well-written job​ description?

A list of key duties

Which of the following is defined as an environmental demand that causes people to feel​ stress?

A stressor

Which of the following likely would be undertaken by an organization as part of a structural​ change?

Defining and clarifying jobs

the third step of the organizing process is

Dividing major tasks into subtasks

The situational approach to leadership is based on which of the following?

Each instance of leadership is different and therefore requires a unique combination of leaders, followers, and leadership situations.

According to Shetty and​ Carlisle, knowledge,​ experience, and values influence which forces in the formal structure of the management​ system?

Forces in the manager

Which term refers to the relationships among a​ firm's human resources as determined by​ management?

Formal structure

At Quality​ Electronics, departments in the​ firm's formal structure are determined based on the type of activity being performed within the management system. The firm has separate departments for​ marketing, finance,​ production, and research and development. Which type of departmentalization is used at Quality​ Electronics?

Functional

Which of the following is NOT a major task of a transformational​ leader?

Helping to maintain the status quo

Which of the following involves developing orderly uses for organizational resources within the management​ system?

Organizing

​________ is a leadership approach where leaders consider it their primary responsibility to assist followers in their attempts to satisfy personal​ interests, needs, and goals.

Servant leadership

What was​ Graicunas's main contribution to span of​ management?

Span of management has a widespread effect on an organization.

__________ are types of equipment or processes that assist organization members in the performance of their jobs.

Technological factors

Which of the following is an example of a structure​ behavior?

Telling subordinates how to complete a job assignment

The situational factor asserting that it is more difficult to manage a large number of individuals who work in difficult and involved activities is called​ ________.

complexity of functions

The third step in the delegation process is

creating the obligation for the subordinate to perform the duties assigned.

At Wilson​ Industries, there are three majors buyers of the​ firm's products that make up​ 90% of all of Wilson​ Industries' sales. To help facilitate dealing with each of these​ buyers, the company departmentalized by creating a department for each one. This is known as departmentalization by​ ________.

customer

​Marcia, a​ manager, assigns workers specific job activities and gives them the needed authority to complete them. This example best illustrates​ ________.

delegation

Which of the following refers to the idea that the more a leader believes in his or her​ subordinates, the more the subordinates tend to​ achieve?

The Pygmalion effect

Which factor is LEAST important to consider when change is being made to help ensure the success of the​ change?

The cost of the change

According to the Tannenbaum and Schmidt leadership​ continuum, when a manager becomes an equal member of a​ problem-solving group, what type of leadership behavior is being​ exhibited?

The manager permits the group to make decisions within prescribed limits.

A __________ is a good listener, provides emotional support, and leads by example.

coaching leader

Putting organizational goals ahead of personal desires or activities falls under which dimension of responsible management​ behavior?

Attitude toward subordinates

​_________ is leadership in which the leader is deeply aware of moral perspectives and is​ confident, optimistic and of high moral character.

Authentic leadership

​________ is the right to act in certain designated ways to directly influence others.

Authority

Which concept asserts that a person at the top of an organization chart holds the most authority and a person at the lowest part of an organization chart holds the least amount of​ authority?

Scalar relationship

__________ refers to the extent to which an organization uses vertical levels to separate job responsibilities.

Vertical dimensioning

Which term refers to a group of employees formed by managers that are often geographically separated and hold meetings using an intranet or the​ Internet?

Virtual team

A leadership behavior that reflects​ friendship, mutual​ trust, and​ respect, and is used with the goal of good human relationships is called​ _________.

consideration behavior

Authentic Leadership

involves leaders who are deeply aware of their own and others' moral perspectives and who are confident, hopeful, and of high moral character

Authentic leaders possess moral courage, which __________.

is the strength to take actions that are consistent with moral beliefs despite pressures, either inside or outside of the organization, to do otherwise

Which statement best explains why it is more important to clarify the job activities of managers than​ nonmanagers?

Managers can actively participate with superiors.

Melinda has an unwavering commitment to do whatever is needed to build success for the company she works for. This is an example of the Level 5 leader element known as​ ________.

professional will

As a manager at Dixon​ Industries, Parker has the ability to establish a network of employees who are able to solve implementation issues as they occur. Which of the following is Parker most likely​ exhibiting?

Organizing skills

The Likert studies at the University of Michigan identified a basic leader behavior type that focused primarily on the work being done by subordinates. This is known as​ ________ behavior.

​job-centered

Which of the following is a commonly voiced opinion of OD efforts by​ managers?

The total costs of an OD program are difficult to gauge at the time the program starts.

In the __________, staff personnel use their professional expertise to solve organizational problems.

advisory or counseling role

Departmentalizing is the process of

establishing departments within the management system.

Which of the following is NOT a benefit of making tentative​ changes?

The full change can be implemented more quickly.

__________ is the management principle that recommends that an individual have only one boss.

Unity of command

the fourth step of the organizing process is

Allocating resources and directives for subtasks

the second step of the organizing process is

Establishing major tasks

Which leadership theory stresses follower maturity as a determinant of appropriate leader​ behavior?

The life cycle theory of leadership

Vertical dimensioning refers to

the extent to which an organization uses vertical levels to separate job responsibilities.

Horizontal dimensioning of an organization refers to

the extent to which firms use lateral subdivisions or specialties within an organization.

The​ _______ approach to leadership holds that good leaders are​ born, not made.

trait

Ashley is a leader who inspires success by profoundly affecting the beliefs and values of​ followers, which creates a sense of duty among followers. Ashley would be best described as​ a(n) ________ leader.

transformational