BUS 137 Unit 1-3 study guide

team

A ________ is a small group whose members share goals, commitment, and accountability for results

task oriented

A leader who focuses on the jobs to be done and the goals to be accomplished is considered

agenda

A list of topics to be covered at a meeting is best defined as a(n)

supervisor

A manager at the first level of management is called a(n)

enough time is available

A manager should use a relatively democratic leadership style only when

role conflict

A situation in which a person has two different roles that for incompatible types of behavior is known as

authoritarian leader

A structured task--that is, one with a set procedure to follow--is best managed by a(n)

internal locus of control

A(n) ____________ refers to the belief that an individual is the primary cause of what happens to him or her.

Physiological needs

According to Abraham Maslow's hierarchical pattern of needs, the most basic needs of any human being are

position power

According to Fiedler's contingency model, _________ refers to the formal authority granted to the leader by the organization.

Supportive

According to the theory of path--goal leadership, ___________ behavior involves recognizing that above all, followers are human beings.

the life cycle theory of leadership

According to which theory should leaders adjust the degree of task and relationship behavior in response to the growing maturity of their followers?

visionary

An entrepreneurial leader having a clear picture of how he or she would like to see the company grow in the future fits the role of a

planning

Deciding on a department's goals and how to meet them most accurately describes the function of

task-related activates

Efforts to carry out critical management-related duties, such as planning, setting objectives for employees, and monitoring performance, can be best categorized as

set up by management to meet organizational objectives

Formal groups are best defined as groups that are

formal

Functional and task groups are types of ______ groups.

informal

Groups that form when individuals in an organization develop relationships to meet personal needs are called _______ groups.

transactional

In the context of approaches to leadership, ___________ leaders focus on leading by adhering to tasks.

providing employees with the resources they need to do their job and removing obstacles that interfere with their work.

In the context of coaching a team, enabling is best defined as the process of

Power

In the context of performing supervisory duties, _____________ is the ability to do certain things.

supporting

In the context of skills of successful managers, being considerate when tasks are difficult and helping employees overcome anxiety and stress is part of the ________ set of skills.

Envisioning change

In the context of skills of successful managers, presenting an appealing description of desirable outcomes that the unit can achieve and describing a proposed change with enthusiasm and convictions is primarily part of

patterns of behavior related to employees' positions in a group

In the context of the characteristics of groups, roles are best defined as

Spiritual leadership

In the context of the various approaches to leadership, _________ reflects the extent to which leaders address the inner, nonmaterial developmental needs of followers.

group

In the context of today's business world, a(n) _________ is two or more people who interact with one another, are aware of one another, and think of themselves as a unit.

laissez-faire leadership

In which of the following leadership styles does the leader remain uninvolved and let subordinates direct themselves?

influencing people to act or not act in a certain way

Leading the management function of

Planning and organizing

On which of the following sets of management functions do higher-level managers usually spend most of their time?

Recognizing

Providing praise for significant achievements and effective performance is part of the managerial skill called

open

Successful teamwork requires ________ communication among team members.

leading and controlling

Supervisors typically spend most of their time

groups set up to carry out a specific activity and are disbanded when the activity is completed.

Task groups are best defined as

path-goal

The __________ theory of leadership suggests that the primary activates of a leader are to make desirable and achievable rewards available to organization members who attain organizational objectives and to clarify the kinds of behavior that must be performed to earn those rewards.

Staffing

The activities involved in identifying, hiring, and developing the necessary number and quality of employees can best be categorized as the management function of

communication skills

The characteristic of successful supervisors that involves listening to what employees have to say is known as

forming

Which of the first stage of the team development process?

It is the process of developing the ability of members to work together to achieve common objectives.

Which of the following best describes the process of team building?

knowledge and experience

Which of the following is a subordinate characteristic choosing a leadership style?

tolerance for ambiguity

Which of the following is one of the leader characteristics that influences the choice of leadership style for a supervisor?

Efficiency

Which of the following must be a supervisor's primary focus?

organic organization

Which of the following organizations has very little hierarchy and employees who are multitalented and have the diverse skills and flexibility to perform a variety of tasks?

Accountability

Which of the following terms refers to the practice of imposing penalties for failing to carry out responsibilities adequately and usually includes giving rewards for meeting responsibilities?

self-confidence

Which of the following traits is most likely to be a predictor of good leadership?

a high energy level

Which of the following traits of a successful manager enables him or her to put in long hours willingly to handle the variety of duties that come with the job?

Servant leadership

Which style of leadership involves putting other people's needs, aspirations, and interests above one's own?

laissez-faire

Which style of leadership is rarely practiced by supervisors because the nature of a supervisor's job requires close involvement with employees?

Entrepreneurial

_______ leadership is based on the attitude that the leader is self-employed.

Frederick W. Taylor

___________ is often referred to as the "father of scientific management."

forming

___________ is the stage of the team development process in which of the team members become acquainted with one another and oriented to the idea that they are part of a team.