BUS101 Unit 4

Cross-functional teams are made up of employees from about the same hierarchical level but different functional areas within the organization.

True

The first two stages in the selection process are the initial contact and the preliminary interview.

False

The internal labor market is made up of all employees in an industry.

False

The matrix structure is a combination of a line and a staff organization.

False

The time that an employee spends on a particular job determines his or her specialization of labor.

False

When workers in a union elect their officers to represent them, it is an example of division of labor.

False

Which of the following statements about HR demand forecasting is true?

HR demand forecasting is an internal labor supply forecast.

One of the primary goals of Burberry, a British retailer, is to expand its market. When the company allocated resources so that it could open two stores in Japan, it was engaged in which management function?

organizing

Human resource _____ is the creation of a strategy for meeting future human resource needs.

planning

_____ is the process of dividing the work and assigning tasks to workers.

Division of labor

Job description refers to the specific location or office where a job is done.

False

Managerial hierarchy refers to the number of subordinates overseen by each supervisor.

False

Mentoring is a form of off-the-job training.

False

One of the problems with setting up groups is the strong likelihood for the organization to experience decreased productivity.

False

Organization charts show the formal and informal relationships among people, jobs, and departments.

False

Process departmentalization is a grouping of jobs by activity, such as marketing, finance, and production.

False

Since the development of affirmative action programs, companies no longer require physical examinations as part of the selection process.

False

_____ is the process of hiring, developing, motivating, and evaluating people in order to achieve organizational goals.

Human resource management

_____ involves coordinating and allocating a firm's resources so that the firm can carry out its plans and achieve its goals.

Organizing

_____ is the degree to which tasks are subdivided into smaller jobs.

Specialization

A study of the tasks required to do a job well is called a job analysis.

True

The standards used to determine actions acceptable to the group are called norms.

True

Which of the following is not one of the main activities for a human resource manager?

coordinating marketing and production activities

Specialization refers to the:

degree to which tasks are subdivided into smaller groups

A _____ is a study of the tasks required to do a particular job well.

job analysis

One of the documents that help human resource planners find the right person for a specific job is a list of tasks and responsibilities required of the job. This document is known as a:

job description

The skills, knowledge, and abilities a person must have to fill a job are spelled out in a(n):

job specification

In 2005, BridgePort Brewing Company expanded sales of its BridgePort India Pale Ale, and BridgePort Black Strap Stout into Alabama, Georgia, Kansas, Minnesota, Missouri, North Carolina, Oklahoma, Tennessee and Texas. These states will join BridgePort's current distribution markets of Alaska, Arizona, California, Colorado, Idaho, Montana, New Mexico, Oregon, and Washington. When the brewery allocated resources to increase its production and distribution, it would have relied on which of the following management functions?

organizing

On an automotive assembly line, Naif Marrot checks to make sure that recently painted car bodies are free of paint bubbles. Other people are assigned the task of seeing that other parts of the car are built to specifications. The task of building an automobile has been subdivided into a series of subtasks. The concepts of _____ have been employed in this situation.

specialization and division of labor

Division of labor refers to:

the process to dividing work into separate jobs

A company that uses departmentalization groups jobs under the authority of one manager for the purposes of planning, coordination, and control.

True

Human resource management is the process of hiring, developing, motivating, and evaluating people in order to achieve organizational goals.

True

Recruitment is the attempt to find and attract qualified applicants in the external labor market.

True

The selection interview is designed to test an applicant's communication ability and motivation.

True

The skills, knowledge, and abilities a person must have to fill a job are spelled out in a job specification.

True

The management activity of organizing.

determines, groups, and assigns work activities

At your neighborhood Burger King, some employees take and fill orders, others prepare food, a few clean and maintain equipment, and some supervise. This process of dividing work into separate jobs and assigning tasks to workers is called:

division of labor

Human resource management is the process of _____ people in order to achieve organizational goals.

doing all of the above

Dottie Beauchamp recently was hired by PetSmart to help recruit, select, and train new employees to work in its stores. Beauchamp has a job in:

human resource management

Wolfgang Reithofer, a human resource manager at an Austrian brick making company, gathers information about various jobs within the company and specifies the skills and knowledge needed to do each job well. Reithofer is responsible for:

job analyses