BUSN100 Final

what are the typical challenges when applying the interest (or Utilitarian) avenue of ethical analysis?

pick multiple: determining the sources of obligations, determining if trade offs are acceptable, determining the ranking of entitlements

businesspeople face which type of ethical challenges

pick multiple: ethical dilemmas, ethical decisions

which of the four functions of management is described as 'choosing appropriate goals'

planning

Which of the following statement about Gannt and PERT charts is incorrect?

Gantt Charts and PERT Charts include financial estimates for a project.

If operations management at a company is effective, which of the following is least likely to happen?

The customer service department notices increased numbers of product returns from customers claiming quality problems.

Which of the following would not be considered one of the 4 P's of Marketing?

position

Which of the following provides a more precise job description and defines the characteristics of the ideal candidate for the position?

job analysis

which of the four management functions is best described as inspiring and motivating employees

leading

a manager who chooses inappropriate goals for the organization but who makes good use of the organizations resources is pursuing these goals is said to have

low effectiveness, high efficiency

_____ is the process of managing employees by outlining a series of specific milestones that they are expected to meet in a defined time period.

management by objectives

Joe's responsibilities for his company's new line of power tools include developing a brand name, price, distribution system and concentrating his efforts on developing the best advertising plan for the product line. What term best describes what Joe is responsible for?

marketing mix

define ethics

moral standing and effect of behavior and conduct

Which of the following requirements should be met for Human Resources to become a competitive advantage?

must add value to the organization

Jasmine asked her accountant to prepare a summary of the company's "bottom line." What specific information is Jasmine interested in?

net income after taxes

decision by the FDA to approve a new type of pharmaceutical is an example of

none of the above (not technological, political, or economic)

Tuckman said this stage is when team members uncover new ways to create processes that encourage more collaborative behavior.

norming

which of the four management function can best be described as 'establishing authority relationships that allow people to best work together'

organizing

a team (or work team) is a group of people

people with complimentary skills that work together to achieve a common goal

define procedural justice

perceived fairness of the process used to determine the distribution of rewards

During the _____, team members focus on solving problems and accomplishing tasks.

performing stage

fiduciary

person who is entrusted with property, information, or power to act on behalf of a beneficiary

which of the following are measures of a virtuous character?

pick multiple: a persons ability to recognize the moral elements of a situation, how well a person makes moral judgements, how consistent a persons actions are with those judgements, how well a person can teach others to exhibit character

A(n) _____ groups machinery and equipment according to their functions.

process layout

what are the benefits of using a systematic approach to ethical reasoning (pick all that apply)

providing arguments for communicating results, understanding own moral intuition, identifying complex decisions needing more deliberation

what are sources of duties (select all that apply)

relationships, roles, power

human, financial, informations, and physical, are all examples of ___________ that managers must attain and allocate in order to best manage an organization

resources

with the recent death of RBG, fans lost a champion of

select multiple: operatic music, social justice

three pillars of management, upon which an organization is built are

setting a strategy, designing the organization, developing leadership skills

corporate social responsibility (CSR) refers to the approach that an organization takes in balancing its responsibilities toward whom (select all that apply)

stakeholders, owners, employees, customers, and communities

define morality

standards of right v wrong and good v evil

according to __________ view of the firm, the job of top managers was to produce the highest possible stock market valuation of the firms assets

stockholder

__________ is a business framework that attempts to organize and analyze multiple groups that interact with the firm

stockholder view

_____ is the extent to which team members are attracted to the team and motivated to remain part of it.

team cohesiveness

_____ represents the variances in ability, experience, personality, or any other factor on a team.

team diversity

Standards of conduct shared by team members that guide their behavior are called _____.

team norms

the ability of a worker in the accounting department to prepare the organizations balance sheet is an example of a

technical skill

sole proprietorships represent

the majority of US businesses

the ultimate goal of an organization can be described as

to be profitable

"Classic" purpose of a business

to build shareholder value

The role of Operations Management includes all but which of the following?

to make decisions on which products the consumers want

Ashiya, an organization's HR manager, is making plans to offer training to her employees. To effectively proceed with the training process Ashiya should first:

understand the goals of training

Disadvantage of Sole Proprietorship

unlimited liability

The UST Anderson Student Center store that sells fishing licenses at the start of each sport fishing season is creating __________ for the students.

utility

_____ are groups of geographically or organizationally dispersed co-workers who use a combination of telecommunications and information technologies to accomplish an organizational task.

virtual teams

what is the typical question you would ask yourself when analyzing an ethical situation from the duty perspective?

what are my commitments to others that must be honored?

Which of the following questions should individuals address while making decisions about their career?

what are my strengths and values?

A Company's financial plan should answer all of the following questions EXCEPT:

what is the contingency plan in case of bankruptcy?

does professor hirschey "intentionally discriminate"?

yes, if you are better he gives you harder/more work

Which of these is the best description of Marketing?

Everything a company does to satisfy its customers—including maintaining relationships with customers long after the sales transaction is complete.

which of the following best describes the managerial view on the purpose of business

a business framework where the firm is seen as a mechanism for converting raw materials into products to sell to customers

The procedures used by accountants to convert data about individual transactions to financial statements is called

accounting cycle

_____ refers to the emotional reactions that can occur when disagreements become personal rather than professional.

affective conflict

Senior management, in particular CEO/Presidents act as _________ for shareholders

agents

macro-business environment impacts

all companies

Reasons for building a diverse workforce include which of the following:

all of the above (People with diverse backgrounds bring fresh points of view that can be invaluable. Diverse workers are valuable in generating ideas and solving problems with a different perspective, commitment to ethical standards, compliance with legal standards)

which of the following are measures of a virtuous teacher

all of the above (a person's ability to recognize the moral elements of a situation, how well a person makes moral judgements, how consistent a persons actions are with those judgements, how well a person can teach others to exhibit character)

A BUSN100 student that publicly expresses dissatisfaction with a professor or specific class (versus the entire course) is

all of the above (entitled to their opinion and expression, possibly creating a grade limiting move, demonstrating courage)

for a virtue ethicist, which of the following would be a reason to justify why bribery is wrong

it is contrary to developing good character

shareholders include

all of the above (investors in start-up who have quite or own part of the business, people who specifically purchased/own shared of company stock, people with money in money-market or IRA accounts with stock investments)

Ruth Bader Ginsburg was unable to find employment in the field of law because

all of the above (she was jewish, a woman, married and the mother of a 4 year old)

an entrepreneur is a person that

all of the above (starts a new business, can run a small or large business, runs a business alone or with a small number of partners)

which of the following are NOT stakeholders for a business

all of the above ARE stakeholders (competitors, partners, employees)

Investment careers in finance create business value in evaluating securities in:

all of these answers create value (capital markets, portfolio management, stocks and bonds)

The #1 reason why employees quit their job is ...

bad boss

A(n) ______ is a financial statement that is directly based on the accounting equation.

balance sheet

Which of the following financial statements shows a company's financial position on a particular date?

balance sheet

Josh Pharmaceuticals needs to raise funds to buy new production equipment. The financial manager would probably suggest that his company raise debt capital by:

borrowing money from a bank or K. David

an example of a natural force in the business macro-environment

both a & b (tornado that wipes out a manufacturing plant and global warming)

The basic form of corporate ownership is embodied in:

common stock

define distributive justice

concerns the socially just allocation of resources (equally)

There's a growing number of individuals who work at temporary or part-time jobs. Most of them are independent contractors, consultants, or freelancers who are paid by the firms that hire them. Others are on-call workers who work only when needed, such as substitute teachers. Another name for these workers is:

contingent workers

which of the four functions of management is best described as establishing accurate measuring and monitoring systems

controlling

which of the following refers to the unique strategic strengths of an organization

corporate strategy

which of the following common business practices is roughly analogous to the interest-based avenue of ethical decision making

cost-benefit analysis

______ is the function requiring production and operations managers to balance the need to keep stock on hand to meet demand against the costs of carrying finished goods or raw materials.

inventory control

A(n) _____ is a combination of workers from different functional areas; such as production, marketing, and finance.

cross functional team

what are the three roles that a manager must fulfill

decisional, strategic, planner

One of the most common forms of segmenting consumer markets uses characteristics such as age, income, household size, and/or ethnic group. This is known as ______ segmentation.

demographic

_____ refers to a long-term ongoing process of training that improves an employee's personal abilities over time.

development

quarterly cash payments to shareholders are known as

dividends

Which of the following statements about 360° feedback is true?

employees receive feedback from their superiors, peers, and subordinates

professor hirschey believes that leadership is primarily about

establishing and leading an organization mission, vision, and values

Utilitarianism

ethical philosophy claiming that behaviors are considered moral if they produce the greatest good, or utility, for the greatest number of people

virtue ethics

ethical philosophy claiming that morality's primary function is to develop virtuous character

kantianism

ethical philosophy claiming that motives and universal rules are important aspects in judging what is right or wrong

an ethical decision is one where there's a right or ______ choice and a wrong or ________ choice

ethical, unethical or downright illegal

the role of a leader is differentiated from the role a manager in that leadership role

involves more visualizing, aligning, and motivating

When comparing accounting versus finance careers, which one of the following is NOT correct?

finance works mostly with day-to-day transactions

key characteristics of teams

function interdependently, share accountability for achieving specific common goals, require stability, hold authority and decision-making power, operate in a social context

To provide reliable, consistent, and unbiased information to decision makers, accountants follow guidelines, or standards, knowns as _____.

generally accepted accounting principles (GAAP)

the goals chosen by the management of Personnel Management, Inc. (PMI) were critical to the organizations success, and the management made good use of the resources available to them in pursuing these goals. PMI is said to have

high effectiveness, high efficiency

Which of the following in an intrinsic reward?

interesting task

which avenue for ethical analysis (Skirry:four avenues, four lenses) could be negatively affected by ignoring low probability events?

interests

professor hirschey is an organizational leadership consultant and is knowledgable about activities however people complain that he is an ass, he lacks ________ skills

interpersonal

which of the following is the most important skill of a middle manager

interpersonal skills such as motivating and developing teams