Ch 18 Quiz

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In making the decision between hiring a greater number of temporary workers and partnering with a tutoring and testing outsourcing​ firm, all of the following questions would be relevant​ EXCEPT:

Would TLS have any staff shortages if it limited itself to offering academic​ tutoring?

A Chinese company recently acquired the Zoomer brand of vehicles. Compared to other​ vehicles, Zoomers are expensive and are not fuel efficient. Which of the​ following, if​ true, would most support the Chinese​ company's decision to acquire Zoomer and promote it in the Chinese​ market?

A growing economic class views expensive cars as an indication of wealth and prestige.

Which of the​ following, if​ true, would strengthen the Kryptos​ CEO's argument?

At​ Kryptos, Accounting,​ Operations, and Human Resources are among the departments that already have the capacity to serve a much larger organization.

Which of the​ following, if​ true, would undermine the Kryptos​ CEO's argument?

Customers have strong connections to their Domino Grace brokers but little loyalty to Domino Grace as a company.

Tarnopol Learning Services​ (TLS) offers tutoring to high school​ students, college​ students, and adults returning to school.​ TLS's major product offerings include academic​ tutoring, standardized test​ preparation, and admissions consulting. Demand for standardized test​ preparation, which accounts for the majority of​ TLS's revenues, peaks before the most popular test dates. Demand for admissions consulting peaks late in the​ year, just before application deadlines. Demand for tutoring services varies less than demand for other TLS​ services, but it is highest near the end of academic semesters. Staff shortages during these times have been a persistent problem. In​ response, TLS is considering whether to​ 1) recruit and train a greater number of temporary workers during peak demand​ times; or​ 2) partner with a tutoring and testing outsourcing firm that would provide services to TLS customers using the TLS brand. An executive at TLS believes that the best way to measure the number of extra employees that TLS needs is to estimate the number of extra employees each product category requires and then add all of those estimates together. Which of the following points out a flaw in this​ approach?

It fails to account for the possibility that significant numbers of potential employees could work in different product categories.

Which of the​ following, if​ true, would most strongly support the Domino Grace​ CEO's argument?

Kryptos provides paths to advancement that are faster than those offered by most companies in the industry.

Domino Grace is a financial services firm.​ Currently, it offers competitive salaries and very generous benefit packages. The cost of those packages is very​ high, but the company believes that these benefits have helped it attract and keep top talent. Domino Grace is completing a merger with​ Kryptos, Inc. Salaries at Kryptos are slightly below industry​ averages, and the benefit packages it offers are considerably worse than those offered by Domino Grace. Domino Grace believes that the merger would be in the best interest of the​ company, but employees at Domino Grace are resisting this change in part because they are worried that they will lose their outstanding benefits after a merger is complete. The CEO of Domino Grace believes that the best way to overcome the​ employees' resistance to change is through education and communication. The Kryptos CEO believes that it will be necessary to force the employees to accept the changes. Which of the​ following, if​ true, would most weaken the Domino Grace​ CEO's argument?

Kryptos' latest offer involves paying a higher price to Domino Grace shareholders if the combined company adopts​ Kryptos' benefits policy.

Which of the​ following, if​ true, would form the strongest basis for a criticism of​ Tata's positioning of the​ Nano?

New highway regulations in India will require new cars to have a maximum speed of at least 80 percent of the maximum speed of most cars on the road.

An industry analyst examines the features of the Tata Nano and concludes that Tata will never be able to compete in the U.S. or European markets. This conclusion rests on which of the following​ assumptions?

Tata would not adjust its designs if it attempted to sell cars in the U.S. or Europe.

In the​ past, only​ India's elite could afford to buy a car. But recent dramatic changes in​ India's economy have produced a growing middle class and rapidly rising incomes.​ Now, to meet the new​ demand, established automakers are introducing​ smaller, more-affordable vehicles into India. But they will have to find a way to compete with​ India's Tata​ Motors, which has unveiled the least expensive car ever in this​ market, the Tata Nano. The Nano sells for only​ 100,000 rupees​ (about US​ $2,200). It seats four​ passengers, gets 50 miles per​ gallon, and travels at a top speed of 60 miles per hour. Based on the information​ above, Tata most likely believed that as a result of recent changes in​ India's economy, a growing number of Indian consumers​ ________.

would be willing and able to spend​ 100,000 rupees on a car


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