Ch. 8

In order to implement a particular organizational strategy, managers must determine the right kind of organizational:

culture structure

According to the competing values framework (CVF), organizational ______ varies along two dimensions.

effectiveness

Formal statements can help to change an organization's culture by ______.

embedding the culture in various organizational materials such as the mission, vision, and values statements

An organization that has authority centralized in a single person, as well as a flat hierarchy, few rules, and low work specialization, is using a ______.

simple structure

An organization's ______ can pay attention to, measure, and control a number of activities, processes, or outcomes in order to foster a certain culture.

leaders

More positive organizational outcomes are associated with ______ cultures.

market

Symbols in organizational culture represent ______.

objects or actions that convey an organization's most important values to others

The degree to which someone's personality and values align with the organizational culture of a firm is called ______.

person-organization fit

The number of people reporting directly to a given manager refers to ______.

span of control

Managers can help to change the organization's culture by paying attention to which ______ they use as narratives to symbolize the organization's vision and values to employees.

stories

When employees share a narrative about an actual event that helped create an aspect of the company's culture, they are relying on ______ to symbolize the company's vision and values.

stories

______ embed preferred culture by describing organizational philosophy, mission, vision, and values.

Formal statements

What are three characteristics of an organization with a simple structure?

A flat hierarchy Low work specialization Authority in a single person

What is the most accurate description of person-organization fit?

A match between an individual's personality and values and those of the organization

Which factors must work in concert to produce successful strategic execution?

HR practices Organizational structure Organizational culture

Identify the types of structures categorized as organizational designs with open boundaries.

Hollow Virtual Modular

What is the primary cause of failure for strategic initiatives?

Improper execution

Which of the following represent learning-related tools that can be leveraged to change an organization's culture?

Role modeling Training Coaching

What occurs as a result of the horizontal organizational design?

Teams are used to improve collaboration and work.

According to Barnard's definition, which of the following examples represent organizations?

The corporate headquarters of a global technology company A crew of two people coordinating their activities on a commercial fishing boat

Which of these would be considered observable artifacts in an organization?

Awards Decorations Rituals

Organizational design is concerned with which activities?

Creating structures of accountability and responsibility Creating a structural design that will help an organization execute its strategies

According to Schein, which organizational feature unifies employees or members and gives everyone an understanding of the organization's reason for being?

Common purpose

Which of the following are outcomes associated with various types of organizational culture?

More positive organizational outcomes in market cultures Higher market share in clan and market cultures Higher customer satisfaction in clan and market cultures

Select the types of organizational design.

Open boundary Traditional Horizontal

Some businesses have created open-area workspaces where employees sit at desks that are side-by-side and no walls are between them. This is to foster collaboration among the staff. What aspect of culture change does this represent?

Physical design

Which are advantages of ensuring you have good potential fit with an organization before accepting a position?

Positive work attitude Reduced intention to quit Reduced work stress

When is the ideal time to assess person-organization fit?

Prior to accepting a position

Some of the strongest ways to embed organizational culture include which two of the following?

Rewards Status symbols

Which of the following statements regarding horizontal design are true?

This design is also called a team-based design Workgroups are used to improve collaboration Internal boundaries are broken down

What are the two types of information that organization charts reveal about organizational structure?

Who reports to whom Who specializes in what work

A(n) ______ organization is a fluid, highly adaptive organization whose members are linked by information technology and collaborate on common tasks.

boundaryless

Rites and rituals, which are activities and ______ used to celebrate important organizational events or achievements, can be leveraged in the process of culture change.

ceremonies

Organizations wishing to change their culture may alter their physical layout and design in order to:

encourage employee productivity send a strong message about the culture

The readily apparent symbols and manifestations of an organization's culture are called its ______.

observable artifacts

A(n) ______ is a system of consciously coordinated activities or forces of two or more people.

organization

The extent to which your personality and values match the climate and culture in an organization is referred to as person-______ fit.

organization

A box-and-lines illustration showing the formal lines of authority and the organization's work specializations is called a(n) ______ chart.

organizational

If an organization wishes to change its culture, managers can alter the types of ______ and status symbols they give out and to whom they give them.

rewards

Organizations can use ______, activities that celebrate important events or achievements for the organization, to change the organization's culture.

rites and rituals

A company's ______ is the large-scale action plan that encompasses the company's vision and is used to create the direction for the business.

strategy

In terms of organizational culture, a ______ is an artifact, act, quality, or event that conveys an organization's most important values to others.

symbol

An organization comprised of many levels with narrow spans of managerial control is described as:

tall

One method of changing organizational culture is to provide structured ______ as an in-depth introduction to organizational values.

training

Common purpose, one of the four common elements of organizations proposed by Schein, ______.

unifies members and helps everyone understand the organization's reason for being