Chapter 1 Key Terms

line manager

On the organization chart, managers with line authority are line managers.

organization

People with formally assigned roles who work together to achieve the organizations goals

management process

The five basic functions of planning, organizing, staffing, leading, and controlling.

functional authority

The human resource manager also coordinates personnel activities, a duty often referred to as functional authority (or functional control).

manager

The person responsible for accomplishing the organizations goals, and who does so by managing (planning, organizing, staffing, leading, and controlling) the efforts of the organizations people.

human resource management (HRM)

The process of acquiring, training, appraising, and compensating employees, and of attending to their labor relations, health and safety, and fairness concerns.

staff manager

Those with staff (advisory) authority are staff managers.

staff authority

gives a manager the right to advise other managers or employees. It creates an advisory relationship.

talent management

is the goal-oriented and integrated process of planning, recruiting, developing, managing, and compensating employees. It involves instituting a coordinated process for identifying, recruiting, hiring, and developing high-potential employees.

authority

is the right to make decisions, to direct the work of others, and to give orders. Managers usually distinguish between line authority and staff authority.

human capital

refers to the knowledge, education, training, skills, and expertise of a firms workers.

globalization

refers to the tendency of firms to extend their sales, ownership, and/or manufacturing to new markets abroad. Examples surround us.

line authority

traditionally gives managers the right to issue orders to other managers or employees. Line authority therefore creates a superior (order giver) subordinate (order receiver) relationship.