Chapter 10
Which of the following is the formal and legitimate right of a manager to make decisions, issue orders, and allocate resources to achieve organizationally desired outcomes?
Authority
Which of the following is an unbroken line of authority that links all persons in an organization and shows who reports to whom?
Chain of command
Which of the following is also referred to as work specialization?
Division of labor
Which of the following is an incorrect fit in a stable environment?
Horizontal structure
Which of the following structures works best in an uncertain environment?
Horizontal structure
Which department performs tasks that reflect the organization's primary goals and mission?
Line
Swift Move Facilities manufacturers two different bicycle models. The company produces a high volume of products using standardized production runs. The company does very little product customization. Swift Move uses what type of technology structure?
Mass production
Which of the following delineates the chain of command, indicates departmental tasks and how they fit together, and provides order and logic for the organization?
Organizational chart
Which of the following is the radical redesign of business processes to achieve dramatic improvements in cost, quality, service, and speed?
Reengineering
Which of the following is the duty to perform the task or activity an employee has been assigned?
Responsibility
Which of the following refers to a clearly defined line of authority in the organization that includes all employees?
Scalar principle
Which of the following refers to the number of employees reporting to a supervisor?
Span of management
Which of the following is a temporary team designed to solve a short-term problem involving several departments?
Task force
The matrix structure violates which of the following principles of management?
Unity of command
Which of the following means that each employee is held accountable to only one supervisor?
Unity of command
How does managerial authority flow through the organizational hierarchy?
Vertically
In which structure does the firm subcontract many of its major functions to separate companies and coordinate their activities from a small headquarters organization?
Virtual network
Which of the following is the degree to which organizational tasks are subdivided into separate jobs?
Work specialization
Chain of command
an unbroken line of authority that links all persons in an organization and shows who reports to whom
The formal and legitimate right of a manager to make decisions is
authority
Decision authority is located near the top of the organization with
centralization
In times of crisis or risk of company failure, authority may be
centralized at the top.
Change and uncertainty in the environment are usually associated with
decentralization
Gina wishes to transfer authority and responsibility to her subordinates. This process is known as
delegation
Line
department performs tasks that reflect the organization's primary goals and mission
The organization is viewed as a central hub surrounded by a network of outside specialists that are sometimes spread all over the world in the
e. virtual network structure.
Unity of command
each employee is held accountable to only one supervisor
When division of labor is extensive,
employees specialize in a single task.
All of the following are advantages of a functional structure except
excellent coordination between functions.
All functions in a specific country or region report to the same division manager in
geographic-based divisions
Kwame works at Tick Tock, Inc. He has two bosses, one a functional manager and the other a divisional manager. Tick Tock, Inc. has a
matrix structure.
The visual representation of an organization's structure is called the
organization chart.
Span of management
refers to the number of employees reporting to a supervisor
Work specialization
the degree to which organizational tasks are subdivided into separate jobs
Mondavi Corporation has a finance department, a marketing department, and a production department. Mondavi
uses a functional structure.
Division of labor is also known as
work specialization.
