Chapter 13- Management
Which of the following describes nonsubstitutability of a resource?
Few viable substitutes are available for a resource.
Which influence tactic involves the use of praise, flattery, or friendly behavior prior to the making of a request?
Ingratiation
Focusing on a target's hopes, aspirations, and needs would be considered what type of influence tactic?
Inspirational appeal
Which type of power is analogous to formal authority?
Legitimate power
What process is used by individuals as they consider how their power and politics relate to their own career?
Political map
As a new manager, which of the following power tactics is likely to get the best "buy-in" and cooperation from your subordinates?
Rational persuasion
Lamont was the supervisor over a large department of 40 people. All of his employees enjoyed working for him and admired him. He was also known to be very good to his people. In addition, many of the employees from other areas of the organization also came to Lamont for advice on various professional issues. What type of power is Lamont typically exercising here?
Referent
Which type of power has to do with how much a follower connects with, likes, respects, and admires their leader?
Referent power
Which of the following is the definition of power?
The capacity one has to influence the behavior of another, so that the second person acts in accordance with the first's wishes.
Unlike power, leadership requires some degree of goal compatibility.
True
When two organizations with very political environments interact with one another, the political interactions between them can hurt performance in collaborative projects.
True
The most important aspect of power is that it is a function of ___________.
dependence
Power based on position would be considered _______________ power.
formal
Leadership focuses on ____________, while power focuses on _________.
goal attainment; dependence
Dependence of one person who controls a resource over another who wants that resource is greater when the resource is non-substitutable, scarce, and ______________.
important
Expert power is based on ________.
influence wielded as a result of expertise, special skill, or knowledge
Dependence is greater when a resource that is controlled by you is scarce, important, and ______________.
nonsubstitutable
Activities that are not required as part of a person's formal role in the organization but that influence, or attempt to influence, the distribution of advantages and disadvantages within the organization are known as ________.
political behavior
Generally speaking, in order to have power in a given situation one must have _____________.
resource control
The general dependence postulate of power says ___________________.
the greater the dependence of B on A, the more power A has over B
Which of the following describes coercive power?
Coercive power depends on fear of the negative results from failing to comply.
Which of the following is an example of personal power?
Expert
Which of the following describes scarcity of a resource?
The supply is low related to demand.
Employees will increase political behavior when organizations practice a ______________ approach.
zero-sum
Research on leadership emphasizes _______________, while research on power focuses on ______________.
style; tactics