Chapter 2 Quiz

A(n) ____ is typically a major source of data for other systems

TPS

The four major types of enterprise applications are:

ERP, SCM, CRm, and KMS

An organization's MIS and DSS supply an ESS with summarized information

true

an example of a remote, synchronous collaboration tool is a Skype conference call using VOIP and webcams

true

Which of the following types of information systems are especially suited to situations in which the procedure for arriving at a solution may not be fully defined in advance?

DSS

Which of the following types of systems typically use a digital dashboard to display an array of charts and graphs of a business's key performance indicators?

ESS

A DSS is most commonly used by the operations management level of an organization

false

For non-rountine decision making, senior managers rely on management information systems

false

Most transaction processing systems use sophisticated mathematical models or statistical techniques

false