CIS 300 - Test 1
FALSE
BI systems provide the input data for corporate databases
FALSE
BPI delivers the same huge performance gains promised by BPR
TRUE
BPI projects tend to be performed from the bottom up while BPR projects tend to involve top-down change mandates
TRUE
Employees are more likely to work on vacation thanks to IT
last-mile delivery; the final and typically most expensive leg of a delivery route
Fedex and UPS sometimes rely on the USPS for the ____ which is _____
purchasing
Fulfillment processes are NOT completed by
watson
IBM delevoped ______ to answer questions on the quiz show Jeopardy!
FALSE
IT is a cost center at the USPS
more; increases
IT makes managers _____ productive and ______ the number of employees who can report to a single manager
IT infrastructure
IT services, IT personnel, and IT components
TRUE
In general cubans have access to the internet through portable hard drives and memory sticks
TRUE
It costs less to operate an internet application today than it did 15 years ago
homo conexus
MIT Technology review refers to 18-22 year olds as
agile development
MVP approach uses
TRUE
NASCAR officials can spot trends and patterns with their new app
VR
NFL teams are starting to use______
quantity of leisure time
NOT a benefit of IT
fewer violations
NOT a benefit of the NASCAR app
creating a digital divide
NOT an organizational response to business pressures
TRUE
Nascars prerace inspection app is a strategic information sytem
TRUE
Nearly all ERP systems are also TPS's
FALSE
Nearly all TPS's are ERP systems
TRUE
TPS are critical to the success of any enterprise
FALSE
TPS typically collect data in batches
TRUE
Urgent.ly and Honk offer benefits for both customers and tow-truck operators
FALSE
Urgent.ly and Honk only compete with AAA for roadside assistance
TRUE
Watson is a cognitive computing system
TRUE
according to the IT's about business case on delivery services, one of ubers biggest challenges is increasing labor costs since californias labor comissioner ruled that a driver for uber should be classified as a company employee rather than a contractor
scope creep
adding functions after the project has been initiated causes ______
involves many users in the development process
advantage of JAD
enforces quality by maintaining standards
advantage of SDLC
time
advantage of buy option
bypasses the IS department and avoids delays
advantage of end user
works well for ill defined problems
advantage of prototyping
ASP
agent or vendor who assembles the software needed by enterprises and then packages it
scrum approach
agile development
container
allows programmers to develop an application that includes its own environment and run as it was developed regardless of operating system
TRUE
amazon, walmart, safeway, and starbucks are potential competitors to delivery services like instacart, uber, postmates, and grubhub
globalization
american companies can easily do business with chinese companies - this is ----
watson
an IT system that uses natural language processing and machine learning to reveal insights from large amounts of data. It has transformed many industries including healthcare and customer service
application service provider (ASP)
an agent or vendor who assembles the software needed by enterprises and then packages it with services such as development, operations and maintenance
data governance
an approach to managing information across entire organization
unary relationship
an association is maintained with a single entty
operations
an example of a primary activity for most firms
product and technology development
an example of a support activity for most firms
increasing customer satisfaction
an example of effectiveness
baxter
an example of social collaborative industrial robot
BPI
an incremental approach that focuses on reducing variation in the process outputs by searching for the root causes of the variation in the process itself or among process inputs
supply chain system
an interoganizational sytem
human resources system
an interorganizational system
business process
an ongoing collection of related activities that create a product of service of value to the organization its business partners and its customers
webvan
an online grocery business that is considered the largest dotcom failure in history
TRUE
an organizations processes can be a competitive advantage or disadvantage
drone
an unmanned aerial vehicle
switching costs
are the costs in money and time imposed by a decision to buy elsewhere
procedures
are the instructions for combining components to process information and generate the desired output
resources
are the people and equipment that perform process activities
ES
attempt to duplicate the work of human experts by applying reasoning capabilities, knowledge, and expertise with a specific domain
TRUE
bank of america manages millions of transactions from mobile devices every year - that rate is growing at 50% per year
private
bank of america set up a ______ cloud after the financial crisis of 2007 and 2008
TRUE
bank of america standardized its IT infrastructure steamlined applications, developed customer focused innovations, and streamlined its physical infrastructure to recover from the financial crisis
middle managers
bi systems provide computer based primary support
security
biggest problem with end user development
false
bodymetrics is an example of mass production for jean purchasing online
true
business and it departments often ignorant of the other groups expertise
false
business and it employees communicate well with each other
false
business managers and IT managers always have the same objectives
high; low
buyer power is ____ when buyers have many choices from whom to buy and _____ when buyers have few choices
many; few
buyer power is high when buyers have ____ choices from whom to buy and low when buyers have ____ choices
insource
capital one decided to
agile development method
capital ones in house development process
innovation
car and technology companies are currently competing over who can offer the first self driving car. This is an example of an _______ strategy
TRUE
career opportunities in IS are strong and are projected to remain strong over the next 10 years
BPR
chevron identified their desired outputs and then worked backward by examining the supporting processes. This is a ______ approach.
BPR then BPI then BPM
chevron improved their business processes using -
FALSE
chevron originally improved supplier relationships to save money on shipping
BPM
chevron supported internal improvement efforts by getting its suppliers involved using a unified ________ approach that involved standardizing processes across the entire company and consolidating process information within a central repository
BPI
chevrons initial effort to update its business processes was followed by several smaller, employee driven ______ initiatives that used the Six sigma improvement methodology
optional many
circle with chicken leg
optional single
circle with vertical line
IS operational plan
clear set of projects of the IS department that will execute IS strategic plan
component based development
closely linked with the idea of web services and service-oriented architectures
database
collection of related files or tables containing data
customer orientation strategy
concentrating on making customers happy
knowledge
consists of data and or information that have been organized and processed to convey understanding experience accumulated learning and expertise
hardware
consists of devices such as the processor monitor keyboard and printer
hardware
consists of devices such as the processor, monitor, keyboard, and printer
applications development manager
coordinates and manages new systems development projects
define, measure, analyze, improve, and control
correct order of BPI phases
create, capture, refine, store, manage, disseminate
correct order of KMS cycle
investigation, analysis, design, programming, implementation, operation
correct order of SDLC
revolico
craigslist of cuba
systems programmer
creates the computer code for developing new systems software or maintaining existing systems software
TRUE
customers of a business process can be either internal or external to the organization
FALSE
data and information are synonyms
TRUE
data is more elementary than information and knowledge
OLAP
data marts and warehouses typically use this
clickstream data
data that visitors and customer produce when they visit a website and click on hyperlinks
independence
database systems maximize
redundancy, inconsistency
database systems minimize
instacart
delivers items from chains such as safeway, whole foods, and costco
systems design
describes how the system will resolve the business problem
behavioral feasibility
determines the human issues
technical feasibility
determines whether the business can develop or otherwise acquire the hardwre, software, and communications components needed to solve problem
economic feasibility
determines whether the project is an acceptable financial ris
object oriented development (OOD)
different view of computer systems
control
disadvantage of buy option
support activities
do not add value directly to the firms products or services
FALSE
ecommerce is a broader concept than e business
TRUE
ecommerce is the process of buying and selling goods and services
TRUE
effectiveness focuses on doing things that matter
FALSE
effectiveness focuses on progressing from one activity to another without delay or without wasting
TRUE
efficiency focuses on doing things well in the process
FALSE
efficiency focuses on high quality
record
entity
TRUE
erps are organization wide systems that are designed to correct a lack of communication among FAIS's
automating order entry
example of efficiency
technical specialists
experts on a certain type of tech
Cloud computing; they have to be ready to accept a huge increase in fans right before games
fanduel and draft kings rely on _____ to manage the scalability of their websites; this means _______
FALSE
fanduel and draftkings were profitable in 2016 due to federal laws protecting their existence
are; skill
fantasy sports websites _______ exempt from the 2006 unlawful internet gambling enforcement act because they are considered games of _______
investigation
first stage of SDLC
analyze the organizations strategic plan
first step in information systems planning
business analyst
focuses on designing solutions for business problems and interfaces closely with users to demonstrate how IT can be used effectively
mass production
fords original strategy
emerging technologies manager
forecasts technology trends and evaluates and eperiments with new technologies
objects
fundamental element in object oriented devlopment and represent tangible real world entities
market
globalization is what kind of pressure
JAD
group based tool
lower level managers
handle the day to day operations of the organization and make routine decisions
clothes horse
has developed software to take data from shoppers and apparel manufacturers and then makes a recommendation to a customer regarding fit
CIO
highest ranking IS manager and is responsible for all strategic planning in the organization
organizations strategic plan
identifies firms overall mission
many; few
if there are _____ alternatives to an organizations products or services, then the threat of substitutes is high if there are ____ alternatives then the threat is low
high; low
if there are many alternatives to an organizations products or services then the threat of substitutes is _____ if there are few alternatives then the threat is ______
false
if there are only two competitors rivalry will be low
FALSE
if you grew up using IT you are an informed user
50-90
illegal logging accounts
tacit knowledge
imprecise and costly to transfer
operational effectiveness strategy
improving the manner in which a business executes internal business processes so that the business performs these activities more effectively than others
$1000, $150,000
in 2000, operating a basic internet application cost businesses approximately _______ per month. In mid 2016 operating the same application in Amazons cloud cost approximately ______ per month
JAD
in first RAD stage, developers use JAD sessions
microsoft
in september 2014 nascar implemented an app from _______ to perform prerace inspections
information based
industries experience the greatest threat from subsitutes
the digital divide
infoladies in bangledesh is designed to reduce ______
TRUE
infoladies of bangledesh was created to bring the internet to farmers
FALSE
information is knowledge that has been organized to have meaning and value
technology
information overload is what kind of pressure
process activities
inputs are materials services and information that flow through and are transformed as result of _______________
reverse outsourcing
insourcing
BPM
integrates separate BPI initiatives to ensure consistent strategy execution
systems analyst
interfaces between users and programmers and determines information requirements and technical specs for new applications
TRUE
internet satthl project was designed to teach women how to use smartphones, tablets and the internet
phased conversion
introduces components of new system in stages
pilot conversion
introduces system in one part of organization
innovation strategy
introducing new products and services, adding new features to existing products and services, or developing new ways to produce products
consumer segmentation
involves companies providing standard specifications for different consumer groups
ergonomics
is NOT a problem caused by computers
lovethatfit
is a startup that allows consumers to send in a full body picture taken in tight clothes. their website is social and allows customers to discuss potential purchases within their network
systems analysts
is professionals who specialize in analyzing and designing information systems
mass customization
is the current strategy for many manufacturers where a company produces a large quantity of items but customizes them to match the needs and preferences of individual consumers
el paquete semanal
is the internet on a portable hard drive
work as contractors and must add urgent.ly and honk to their insurance policies
it costs $49 to get basic roadside help from urgent.ly and honk versus the typical $200 charged by AAA. if tow truck operators want to list themselves on the urgent.ly and honk websites they
computer
it refers to any _______ based tool that people use to work with information and to support the intormation and information processing needs of an organization
managers from each functional area
it steering committee
intellectual capital
knowlesge
amazon
largest book publisher and seller in the US today
direct conversion
least expensive
data mart
low cost scaled down version of data warehouse
volvo
made ubers first self driving cars that arrived in pennsylvania in 2016
middle managers
make tactical decisions which deal with activities such as short term planning organizing and control
how IT decisions will be made
managerial aspect of IT architecture
IS director
manages all systems throughout the organization and the day-to-day operations of the entire IS
information center manager
manages the IS services such as help desks hot lines, training, and consulting
technology is getting cheaper to acquire, operate and maintain
managing information systems in modern organizations is a difficult and complex task. What DOES NOT contribute to this?
BPR
many organizations find this too difficult, too radical, too lengthy and too comprehensive
globalization
market pressure
TRUE
mass customization is also called make-to-order
inputs
materials, services, and information that flow through and are transformed as a result of process activities
cardinality
maxium number of times an instance of one entity can be associated
agile development
measured in weeks
containers
method of developing applications that run independently of the base operating system of the server
NPV
method to convert future values into present values by discounting them
SQL
most popular query language
direct conversion
most risky
ATC system
next gen transforms
TRUE
no single functional area is responsibly for cross-functional business processes
18000
number of applications bank of america retired after the financial crisis of 2007-08
explicit knowledge
objective, rational and technical knowledge
honk
offers flat rates, promises quick response times, and provides maps in their apps that display the location of the company vehicle with real time updates
bodymetrics
offers mass customization and made-to-measure jeans and swimsuits
vistar
online magazine focusing on cubas youth culture
FALSE
only computer science majors can become CIOS
FALSE
organizations can adopt BPM to sustain BPR efforts over tine
FALSE
organizations can adopt BPR to sustain BPI efforts over time
general; specific
organizations use porters competitive forces model to design ___ strategies; they use the value chain model to identify______ activities to make the greatest impact
knowledge
organized and processed to convey understanding, experience, accumulated learning, and expertise as it applies to a current business problem
information
organized so that is has meaning and value to the recipient
legacy
outdated systems that no longer meet business needs
NBA
owns an equity stake in fanduel
was not; outsource
peoples state bank decided IT ____ a core function therefore it decided to ______
5
percent of cubas citizens have internet access at home
3
percent of people in bangledesh have regular internet connections
FALSE
players on fanduel and draftkings need to play for an entire season of a sport if they want to win prizes
5
porters competitive forces model identifies ____ major forces that can endanger or enhance a companies position in a given industry
do; do not
primary activities ___ add value directly to the firms products or services; support activities ____ add value directly to the firms products or services
true
primary activities relate to the prduction and distribution of the firms products and services
application portfolio
prioritized list of both existing and potential it applications
early stakeholder input
problem with NextGen
data rot
problems with the media on which the data are stored
continuous application development
process of steadily adding new computer code to a software project
knowledge management
process that helps organizations manipulate important knowledge that comprises part of the organizations memory
mater data management
process that spans all organizational business processes and application
sales
procurement processes are NOT completed by
cost leadership strategy
producing products and services at the lowest cost in the industry
knowledge workers
professional employees such as financial and marketing analysts, engineers, lawyers, and accountants
alaMesa
promotes cuban culinary culture
strategic information systems (SISs)
provide a competitive advantage by helping an organization implement its strategic goals and improve its performance and productivity
data dictionary
provides information on each attribute
QBE
query language access uses
smartphones
rainforest connection is trying to stop illegal logging by using old _____
RAD
rapid tool
data items
refer to an elementary description of things events activities and transactions that are recorded classified and stored but are not organized to convey any specific meaning
data
refer to an elementary description of things, events, activities, and transactions that are recorded, classified, and stored but are not organized to convey any specific meaning
information
refers to data that have been organized so that they have meaning and value to the recipient
primary activities
relate to the production and distribution of the firms products and services
scrum master
replaces project manager
BYOD
represents a huge challenge for IT departments because it means IT loses the ability to fully vontrol and manage employee devices
differentiation
rolex's strategy
parallel conversion
running old and new systems at same time
2-4 weeks
scrum sprints
tesla
self driving cars that have been blamed for at least two fatalities
master data
set of core data that span the enterprises information sytstem
IS strategic plan
set of long term goals that describe the IT architecture and the major IT initiatives needed
Database Management System (DBMS)
set of programs that provide users with tools to create and manage a database
zappos
set the industry standard on returns, pioneering no-cost shipping and handling for returns
ERP
source system for a data warehouse
component based development
standard components to build applications
differentiation strategy
striving to offer different products, services, or product features than competitors
high; low
supplier power is _____ when buyers have few choices from whom to buy and ______ when buyers have many choices
few; many
supplier power is high when buyers have _____ choices from whom to buy and low when buyers have ______ choices
dashboards
support all managers of the organization by providing rapid access to timely information and direct access to structured information in the form of reports
clerical workers
support managers at all levels of the organization
Transaction Processing System (TPS)
supports the monitoring collection storage and processing of data from the organizations basic transactions each of which generates data
TPS
supports the monitoring, collection, storage, and processing of data from the organizations basic business transactions each of which generates data
business case approach
system developers write a business case to justify funding one or more specific applications or projects
virtusize
takes the measurements of users' favorite items of clothing for an online comparison and then creates digital garments for the customer to compare
canada; was not
target attempt to expand into ______ in 2011 and _______ successful
purchasing old Zellers' locations
target tried to move into canada by
false
target was able to successfully expand into canada
the applications software
technical aspect of IT architecture
information overload
technology pressure
technology
the BYOD phenomenon is what kind of pressure
increasingly; other business units
the IS function has become _____ strategic within organizations so a growing number of CIOs are coming from _____
TRUE
the IT components make up the IT platform
FALSE
the IT infrastructure and the IT platform are synonyms
quarterback
the NFL's VR software started with the
porter
the best known framework for analyzing competitiveness is _______'s competitive forces model
FALSE
the biggest problem fanduel and draftkings has to manage their IT infrastructure in order to keep their costs down
data, information, knowledge
the current order starting with the most elementary
societal pressure
the digital divide is what kind of pressure
end user development
the end users develop their own applicatins
TRUE
the federal government can close the daily fantasy sports loophole in the 2006 law at any time and each state decides whether daily fantasy sports constitutes gambling
procedures
the instructions for combining components to process information and generate the desired output
more; market
the internet makes customers _____ powerful this is _____ pressure
TRUE
the internet makes customers more powerful
postmates
the majority of food deliveries by this company are hot meals
threat of substitutes
the music and newspaper industries were hurt primarily by
FALSE
the new consultative function of the MIS department centers on the idea that end users do not have the required technical expertise to address IT issues
true
the overall impact of the web is to increase competition which generally diminishes a firms profitability
control phase
the phase of BPI where the BPI team establishes process metrics and monitors the improved process after the solution has been implemented to ensure the process performance remains stable
analysis phase
the phase of BPI where the BPI team examines the "as is" process map and the collected data to identify problems with the process and their root causes
improve phase
the phase of BPI where the BPI team identifies possible solutions for addressing the root causes, maps the resulting "to be" process alternatives and selects and implements the most appropriate solution
measure phase
the phase of BPI where the BPI team identifies relevant process metrics and collects data to understand the metrics over time
define phase
the phase where the BPI team documents the existing "as is" process activities, process resources, and process inputs and outputs
e commerce
the process of buying and selling goods and services online
outputs
the product or service created by the process
information systems
the purpose of _____________ has been defined as getting the right information to the right people at the right time in the right amount in the right format
TRUE
the rainforest connection is trying to stop illegal logging by using smartphones
customer satisfaction
the result of optimizing and aligning business processes to fulfill customers needs, wants and desires
productivity
the result of optimizing each individuals' work processes
cost reduction
the result of optimizing operations and supplier processes
quality
the result of optimizing the design, development, and production processes
cycle fulfillment time reduction
the result of optimizing the manufacturing and logistics processes
differentiation
the result of optimizing the marketing and innovation processes
TRUE
the same data items with no context can mean entirely different things in different contexts
high; low
the threat from rivalry is _____ when there is intense competition among many firms in an industry and ___ when competition is not as intense
high; low
the threat of new competitors will enter your market is ______ when entry is easy and ____ when there are siginificant barriers to entry
easy; significant
the threat of new competitors will enter your market is high when entry is ______ and low when there are ______ barriers to entry
TRUE
the two fundamental metrics for processes are efficiency and effectiveness
congress
the usps has long recognized many of its problems and has tried to introduce cost-saving measures but _______ has enormous power over it and has rejected many of these proposed measures
TPS
the usps's imb system is a type of
it architecture
the way an organization should use its information resources
false
the web has changed porters five fundamental forces
true
the web has changed the nature of competition but has not changed porters five fundamental forces
digital divide
the wide gap between individuals who have access to information and communications technology and those who do not
knowledge workers
those that typically perform BPI
outside inside
threat of substitute products refers to companies ______ the industry. rivalry refers to companies _____ the industry
volume, velocity, variety
three characteristics of big data
ternary relationship
three entitites
CIO
top technology job
direct conversion
turning old system off and new system on at a certain point
mandatory single
two vertical lines
platform
underlying computer system on which applications run
people
use the hardware and software, interface with it and use its output
people
use the hardware and software, interface with it, or use its output
dashboard
used by nascars prerace app to track a cars inspection process
investigation
users have greatest involvement at this stage of SDLC
BPR
uses a clean sheet perspective
mandatory many
vertical line with chicken leg
true
virtusize, clothes horse, lovethatfit, and bodymetrics are companies designed to address the high rates of return of online clothes purchasing
cost leader
walmarts strategy
customer interest
was NOT a challenge target faced when trying to expand into canada
components
what make up the IT platform
FALSE
when IT eliminates jobs, new jobs do not take their place. This means computers will replace us eventually
binary relationship
when two entities are associated
true
when you create a competitive strategy, you must plan yur moves and anticipate and counter your competitors moves
improve
when you decide to start automating order entry by creating a website instead of forcing people to call into inside sales to place orders, you are in the _______ phase of BPI
analysis
when you figure out that customer orders are delayed because you do not have enough employees picking orders in the warehouse, you are in the _______ phase of BPI
transaction, TPS
when you go through the checkout line at your local grocery store, this is a _____ that could be processed by a ________
define
when you map out how your business currently processes customer orders to figure out how to reduce delivery time, this is part of the _______ phase of BPI
Remote supervision will probably become the norm
which is TRUE
customer oriented
which of the following has the strategy " i treat my customers better than you do"?
operational effectiveness
which of the following has the strategy "i can do the same thing more efficiently than you can"?
cost leader
which of the following has the strategy "i can sell at a lower price than you can"?
innovation
which of the following has the strategy "im doing something new and you cant catch up"?
integrated supply chains
which of the following increases supplier power ___
cost
which of the following is NOT a benefit of Bank of Americas new software defined infrastructure cloud?
funding
which of the following is NOT a challenge associated with food delivery service
organizations allow IT employees to develop overarching goals for the business
which of the following is NOT an example of excellent alignment
make prize amounts dependent on the number of players in the game
which of the following is NOT one of the four rules operators of fantasy sports businesses have to follow?
loyalty programs
which of the following reduces buyer power
tennis
which sport is NOT available on FanDuel and DraftKings per the chapter 1 opening case
operational effectiveness
you decide to integrate your supply chain to cut down production time. this is an example of an _____ strategy
knowledge worker
you decide to specialize in marketing for your first career. You take an entry-level position at XYZ corp. This means you are a _______`
entry barrier
you have to offer online banking if you want to operate a bank this is a _
buyer power
you live in a small town with only one large retailer. this means there is low
supplier power
your business manufactures motors. based on prices and shipping, you only have one business as an option to buy bearings this means there is high
knowledge
your professor hands you a piece of paper with the number 75 on it and tells you this is your current average in the class. Since this is your fourth year as a college student, you know you could work hard to bring that average up to a B by the end of the semester. This is ______
information
your professor hands you a piece of paper with the number 75 on it and tells you this is your current average in the class. this is _______
data
your professor hands you a piece of paper with the number 75 on it. this is _____
FALSE
Chevron primarily used BPC to save money
TRUE
Chevron used BPR, BPI, and BPM
FALSE
Cubas internet works much the same way as the US internet works, and cuban citizens have the same liberties as US citizens
ICASE
RAD uses ________tools to quickly structure requirements and develop prototypes
FALSE
The usps has had 10 consecutive years of losses and cannot implement changes because of congress
control
a challenge of BYOD
data file
a collection of logically related records
database
a collection of related files or tables containing data
network
a connecting system that permits different computers to share resources
creating business alliances with business partners
a consultative function of the MIS department
educating the non-MIS managers about IT
a consultative function of the MIS department
managing system integration including the internet, intranets, and extranets
a consultative function of the MIS department
partnering with business unit executives
a consultative function of the MIS department
records
a data file is a collection of logically related
TRUE
a departmental information system can also be called an FAIS
Joint Application Design (JAD)
a group based tool for collecting user requirements and creating system designsq
hidden backlog
a list of projects that the it department is not aware of
business process management
a management technique that includes methods and tools to support the design analysis implementation, management, and optimization of business processes
Software as a Service (SaaS)
a method of delivering software in which a vendor hosts the applications and then provides them a as a service
informed user
a person knowledgeable about information systems and information technology
six sigma
a popular BPI technique
application portfolio
a prioritized inventory of present applications and a detailed plan of projects to be developed or continued during the current year
software
a program or collection of programs that enable the hardware to process data
business process reengineering
a radical redesign of a business process that improves its efficiency and effectiveness often by beginning with a clean sheet
data warehouse
a repository of historical data that are organized by subject to support decision makers in the organizatin
FALSE
a retailer is an example of an internal customer to a manufacturer
virtual machine
a self contained operating environment that behaves as if it were a separate physical computer
protection against terrorist attacks
a societal pressure
agile development
a software development method that delivers functionality in rapid iterations that are usually measured in weeks
IS environment
a summary of the information needs of the function areas of the organization
Rapid Application Development (RAD)
a systems development method that can combine tools to rapidly produce a high quality system
infrastructure planning, development and control
a traditional function of the MIS department
managing computer operations including the computer center
a traditional function of the MIS department
managing systems development
a traditional function of the MIS department
providing technical services
a traditional function of the MIS department
staffing, training, and developing IS skills
a traditional function of the MIS department
market
a workforce including more women, single parents, minorities, and persons with disabilities puts ___________ pressure on organizations
false
a workforce inlcuding more women, single parents, minorities, and persons with disabilities puts societal pressure on organizations
FALSE
according to the Chapter 1 opening case, residents of New York cannot play daily fantasy sports on FanDuel and DraftKings