COM 3383
What is the difference, if any, between gender, gender identity, and sex?
Sex is a biological distinction, gender identity is internal...
Demetria's father just died after a long battle with cancer. Her friend Mary comes by to offer her condolences. Which of these should Mary say in order to show her empathic concern for Demetria?
"I'm really sorry you're going through this, Demetria, and I hope you're doing okay."
During a job interview, Dori was careful to maintain eye contact with her interviewer despite feeling nervous and uncomfortable. Dori's behavior is an example of which of the following competent communication skills?
appropriateness
In which of these examples does personality guide perception?
Michelle sees herself as friendly and outgoing and forms a positive first impression of Xander because she finds him outgoing as well.
Which of these is an example of how culture is communicated?
Ming chooses to express herself even though her options is unpopular
___ is the process of selecting, organizing, and interpreting information form our senses.
Perception
Which type of communication is BEST for quick reminders?
e-mail or text message
Intentionally and systematically setting up a situation in order to listen to a private conversation is called which of the following?
eavesdropping
Online communication, such as an email, is most effective in which of the following situations?
for providing the receiver time to respond
What is the range for social space?
four to twelve feet
Which of the following is NOT an example of a primary emotion?
grief
The ___ effect is the tendency to positively interpret what someone says or does because you have a positive Gesalt of them.
halo
Which of the following is NOT one of the four characteristics of gender and nonverbal communication?
men show greater facial expressiveness than women
Scientific research suggests that women and men exhibit consistent differences in:
nonverbal communication only
Fran always changes the subject by making jokes when Jenna confronts her about a problem. Fran relies on what type of conflict approach?
skirting
During a heated conflict Jasmine says, "This relationship isn't working—we should just end this now!" This is an example of which of the following?
sudden-death statement
Which of the following is NOT correct about the use of vocalics to express emotion?
the words a person speaks are equally important to vocal pitch used.
Which model of communication includes the active role receivers play in constructing meaning during a communication event?
transactional
As society changes, our understanding of gender:
changes as well
Which of these is NOT an important question to ask in process of moving beyond gender stereotypes?
"What differences are salient to my interactions with the opposite gender?"
Which of these statements demonstrates hostile prejudice?
"of course he's guilty; his culture breeds criminals"
Which of the following types of language expresses a sense of inclusion?
"we" language
Which of these is an example of doing gender?
A man joins a small book club whose other members are all women, and he tries to fit in by not expressing strong opinions
Which of these is NOT an example of doing gender?
A man who lives in a house with a woman uses the same bathroom she does.
Which of the following statements about paraphrasing is correct?
All of the options are correct
Which of these examples does NOT illustrate a consequence of gender roles?
Amelia excels in her high school math class, but her teacher encourages her to pursue a degree in science instead
Which of these is the BEST example of a tactile channel?
Avi, who is visually impaired, reads a message by touching Braille letters with her fingertips
According to _____, the people who have more power within a given society determine the dominant culture of that society.
Co-cultural Communication Theory
Which of these is the BEST example of interpretation?
Cody's girlfriend invited him to her house for Thanksgiving to meet her parents, and Cody is pretty sure this means his girlfriend whats their relationship to become more serious.
Which of these cultures has the LOWEST level of uncertainty avoidance?
Denmark
Which of the following is NOT a key characteristic of emotion?
Emotion is expressed freely in any way we like
_______ are intense reactions to an event. ________ are short-term emotional reactions to events that generate limited arousal. _______ are low-intensity states that are not caused by a particular event and typically last longer than feelings and emotions.
Emotions; Feelings; Moods
Which of the following is NOT a suggestion for how to collaboratively manage a conflict?
FOCUS ON YOUR OWN INTERESTS
Homa dislikes her new coworker because he does not make eye contact, mumbles, and seems insincere. What impression process is Homa using?
Gesalt
Hans considers himself scrappy, and he typically approaches most interpersonal conflicts with a desire to win. Which of the following statements about Hans is least likely to be true?
Hans goes head-to-head...
Which of these is considered a weakness of the linear communication model?
It doesn't adequately describe most face-to-face or phone conversations
Which of the following statements is NOT true of prejudice?
It is unrelated to perceptions of competence
Which of these scenarios BEST exemplifies the third condition of salience regarding communication that deviates form our expectations?
Joe is walking across campus when he comes upon a group of students...
Which of the following is an example of listening to discern?
Joel immediately recognized the panic in his mother's voice.
Maria and her brother Jorge are both 8 years old. According to research on gender nonconformity, which of thee situations is LEAST likely to happen?
Jorge wants to have a superhero-themed party, but his parents discourage it
Which of these examples best illustrates the impact of gender on culture?
Marek and his older sister Olga are both physically attractive. Their parents call Marek "handsome" and Olga "pretty"
Which of these is the BEST example of a challenging interpersonal relationship?
Marie and Valerie are roommates without a lot in common. Valerie finds Marie humor offensive, and Marie thinks Valerie is closed off and emotionally cold
Which of these is the BEST example of Gesalt?
Matt and Lorna are set up on a blind date by friends and meet at a Mexican restaurant...
Which of these is the BEST example of interactive communication?
Matt and a few of his classmates perform an in-class presentation on the results of their most recent fundraiser
Luigi grew up in an Italian community where deadlines and schedules were considered unimportant, so he is _____-time oriented. Yet Luigi's friend Roger, a Chicago native who is never late for anything, is _____-time oriented.
P;M
During their interaction, both Pat and Sam make frequent eye contact, stand about three feet apart, and smile often. Which of the following is most likely true about Pat and Sam?
Pat and Sam are both women
Which of these is the BEST example of feedback?
Phoebe follows along as her friend Susan explains a disagreement she had with her boyfriend, nodding and saying, "I know," at intervals to indicate her support
Which of these is the BEST example of the transactional communication model?
Ron and his friends meet at the campus café to hash out a plan for their group project
Which of these is the BEST demonstration of the concept of salience?
Ronan wants to be accepted as an intern...
Mary is very vocal about her feminist beliefs and challenges anyone who refers to her as a "girl," explaining that he term "girl" is demeaning. Which of these is true of Mary?
She clearly expresses her co-culture identity
Which paradigm stipulates that prejudice centers on two judgments made about others: how warm and friendly they are, and how competent they are?
Stereotype Content Model
___ is an example of a country with an M-time orientation
United States
Which of these is the BEST example of interpretation?
You attend a meeting about immigration in your town, and when all of the guest speakers turn out to be other students, you decide the meeting wasn't really worth your time.
Astrid identifies as bisexual even though she lives in a predominantly heterosexual community. When Astrid and fellow LGBTQ individuals in the community establish a Web site to discuss their shared interests, what have they formed?
a co-culture
Scientific research on gender and verbal communication overwhelmingly has found ___ gender differences in verbal communication.
a lack of
Over half a century ago, differences between men and women were reinforced by terms and phrases such as "opposite sexes" or the "battle of the sexes." This was indicative of each of the following EXECPT:
a lack of transgender people
Which of these is the best example of interpersonal communication?
a lengthy Skype conversation between you and your best friend, who is attending college a few states away
There is ___ correlation between holding sexist views and believing that vast differences exist between men and women.
a positive
Geert comes from a high-uncertainty-avoidance culture. What sort of work situation would Geert most likely find comfortable?
a regimented corporation with a distinct chain of command
Renaldo dislikes attending school board meetings because he finds the board members' speeches long-winded and tedious. Renaldo's listening style in this situation would best be described as which of the following?
action-oriented
Marco is feeling anxious about an upcoming first date with Janet. To learn more about Janet, Marco asks his friends to tell him about their interactions with her. Marco is using which of these to reduce his uncertainty?
active strategies
Wiping sweat off your forehead is an example of which of the following types of gestures?
adaptor
Which of the following types of ineffective listening is characterized by attending to what others have to say for the sole purpose of attacking them?
aggressive listening
Because ___ require a fair amount of mental effort, they aren't as efficient as Gesalts.
algebraic impressions
Which of the following terms describes the process of continually updating our impressions of other people based on the new things we learn about them?
algebraic impressions
Gender is
all of the options are correct
Which of the following features is a characteristic of most interpersonal conflicts?
all of the options are correct
Which of the following is considered the most important skill for a person with a high degree of emotional intelligence to possess?
an aptitude for managing their own emaotions
Ginger is interested in becoming better friends with Pauline, but she doesn't know her that well even though they're friends on Facebook. Which of the following is the best example of an active strategy Ginger could use to reduce her uncertainty about Pauline?
asking a mutual friend questions about Pauline
Which of these is NOT an example of effective communication accomodation?
assuming an accent to sound more similar to the other person
Frankie conveys his interest in his partner's story by making comments such as "uh-huh," "yes," and "really." Which of the following feedback behaviors is Frankie using?
back-channel cues
Gender socialization begins
before birth, when the parents learn the sex of the baby
Which of the following is an example of kitchen-sinking?
bringing up a grievance that's unrelated to the current conflict
How does an awareness of ethics help someone become a more competent communicator?
by guiding the person to remain honest in their communication
Which of the following is NOT one of the five steps of perception-checking?
checking stereotypes
Which of the following is the best example of a complementary power relationship?
child to parent
Bob spends his life constantly angry and is consumed with negative thoughts. Bob is most likely experiencing which of the following?
chronic hostility
Which type of meaning is implied, suggested, or hinted at by the words chosen by a communicator?
connotative
George returns from playing basketball all morning and tells his friend "I could eat a horse." George is using which of the following?
connotative meaning
Suze enjoys attending discussion group meetings in her neighborhood because it gives her the opportunity to learn in-depth about complex topics. Which of the following listening styles is Suze adopting?
content-oriented
The Jefferson Strategy for managing anger involves which of the following?
counting to ten before reacting
An established, coherent set of beliefs, attitudes, values, and practices shared by a large group of people is called a _____.
culture
When large groups of people share variations on language rules, those variations are known as which of the following?
dialects
Someone who follows the scientific literature on gender differences in communication is likely to have:
different conclusions about verbal and nonverbal communication
Which term describes guidelines for when, where, and how to appropriately express emotion?
display rules
Which of the following is NOT one of the five primary personality traits?
dogmastism
Which of the following gestures represents a specific verbal meaning?
emblem
Troi flies off the handle all the time, no matter where he is. The way Troi exhibits his anger embarrasses his friends and family. Troi needs to learn which of the following skills?
emotion management
Maria aced her midterm exams and came home elated. This in turn cheered up her roommate. This is an example of which of the following?
emotion sharing
Shandra seems to always know the right things to say to people, no matter the circumstance, and is really good at solving relationship problems. Shandra is high in which of the following?
emotional intelligence
Which of the following is NOT a way to prevent unwanted emotions from occurring?
encounter awareness
Thalia knows she and her mother do not see eye-to-eye about politics, so she intentionally tries to avoid conversations that include this subject. Thalia is using which of the following strategies?
encounter structuring
Which of these is NOT a way in which culture is transmitted?
ethnicity
Billy, a native New Yorker whose family has lived in the United States since colonial times, makes fun of immigrants because he considers them ignorant and unsophisticated. What concept does Billy's behavior demonstrate?
ethnocentrism
The first step in moving beyond gender stereotypes is to:
examine the beliefs that you have about gender differences
After obtaining his PhD in nanoscale science, Jaryn is flooded with job offers. Jaryn is enjoying which of the following types of power currency?
expertise currency
Which of the following is the best way to help others manage their grief?
express emotional support
Showing up late for class and blaming it on traffic is an example of which of the following?
external attribuation
A competent communicator would most likely choose which of the following forms of interpersonal communication when breaking up with a long-term romantic partner?
face-to-face
Which term describes a society that emphasizes personal connections to others, relationship health, and quality of life?
feminine
Which type of touch is performed to accomplish a task?
functional-professional
Connecting male-female sex distinctions to virtually all aspects of human existence is part of:
gender polarization
Derek works in a grocery store whose bathroom signs say "all genders." This reflects a decrease in ___ within our society.
gender polarization
Which concept emphasizes a binary male-female construction of gender?
gender polarization
The shared expectations for conduct and behaviors that society teaches us deemed appropriate for men and women are
gender roles
When instructors counsel students toward or away from certain classes or careers, they reinforce
gender roles
What is the process that amplifies presumed innate differences between men and women to the point where they perceive and produce communication in vastly different ways?
gender socialization
Marcus watches a TV show about a young married couple whose male protagonist, Paul, is portrayed as having difficulty communicating with his much more communicative wife, Linda. This is most likely an example of:
gender stereotyping
Suggesting that a young child has a "crush" on an opposite-sex friend reinforces
heterosexual bias
Jeremy never seems to let stress bother him, and his close friends agree that he always seems to be looking on the bright side. Jeremy could best be described by which of the following traits?
high agreeableness high extraversion
Despite his best efforts, Jared cannot seem to focus on his work; he is easily distracted by constant phone calls and text messages. Jared's personality would best be described as which of the following?
high extraversion, low consientiousness
Cara is a social chameleon. She can talk to anyone in any social situation. Which one of the following terms best describes Cara?
high self-monitor
Yao comes home past his curfew, and his father communicates disapproval with only a facial expression. Yao immediately realizes he has acted disrespectfully. In what type of culture does Yao most likely live?
high-context
As a new employee at a marketing firm, Zhiang believes it is improper for him to make suggestions during staff meetings. Zhiang most likely lives in what type of culture?
high-power-distance
We should consider which factor to be the causal factor behind romantic relationship challenges and experiences?
human character
Which of the following is considered one of the most important perceptual distinctions we make when forming impressions of other people?
identifying them as an ingrouper or outgrouper
Todd just met his new roommate, Jon. Todd assumed from Jon's shyness that he must not like people and have low self-esteem. Todd's beliefs about Jon are best explained by which of the following?
implicit personality theory
In a team meeting, Carter implied that Brooke's suggestion was irrelevant, uninteresting, and unimportant. Carson engaged in which of the following types of defensive communication messages?
indifference
While sex is an anatomical, biological distinction each of us is born with, gender identity is
inherently known by you
Jamal and Sara cannot decide whose family to spend a holiday with. They decide to invite both families to a central location instead. This is an example of which of the following short-term conflict resolutions?
integrative agreements
A primary way we understand gender is by
interacting with other people in society
Forming and maintaining a connection with someone form a different culture requires:
intercultural competence
What can you strengthen by applying the practices of world-mindedness, attributional complexity, and communication accommodation?
intercultural competence
Communication between two people in which the messages exchanged significantly impact their thoughts, emotions, behaviors, and relationships is called:
interpersonal communication
Which of the following describes communication involving only one person, such as talking out loud to oneself or having a mental "conversation" in one's head?
intrapersonal communication
Which of the following statements about nonverbal communication is incorrect?
it is governed by formal rules of behavior
Which model of communication best characterizes text-messaging, e-mail, and spam?
linear
In the arid climate of Ragulla, snow does not exist. Therefore, members of the Ragulla culture do not have a word for and cannot conceive of snow. Which one of the following concepts explains this phenomenon?
linguistic determinism
Which of the following best describes the theory that people from different cultures perceive and think about the world in different ways?
linguistic relativity
Having extreme physical beauty is an example of which of the following types of power currency?
personal currency
All of the following are examples of the movement away from binary male-female categories EXCEPT
male/female locker rooms
Terri says to Jorge, "I'm glad we can be so open with each other." This is an example of which of the following?
meta-communication
Tammy tells her friend, "I'm having a great time," while yawning and staring off into space. Which of the following best describes Tammy's behavior?
mixed messgaes
Which of the following does NOT vary across cultures?
none of these options are correct
Fuyu loves the limelight, and as long as she's in it, she will fully participate in the conversation and provide positive feedback. However, once the topic of conversation shifts to something else, Fuyu either tries to redirect it back to herself, or gets angry and pouts. Which of the following best describes Fuyu's type of listening?
narcissistic listening
Perceptions of gender are affected by all of the following attributes EXCEPT
none of the options are correct
Which of the following is NOT a characteristic of conversations?
none of the options are correct
Which of the following is NOT a characteristic of power?
none of the options are correct
Which of the following rules should NOT be followed to effectively display positive feedback during interpersonal encounters?
none of the options are correct
Aliyaah is an African American woman. She is a junior in college who excels in her classes and at her internship. Aliyaah is:
part of a co-culture
Communication plans are composed of which two elements?
plan actions and plan contingencies
Habitually multitasking online is likely to cause which of the following?
potential erosion of your capacity for sustaining focused attention
Communication unfolds over time through a series of interconnected actions carried out by participants. This statement best describes which of the following features of communication?
process
In which situation are you not likely to see sex segregation?
public transportation
Frances and Jose are having a disagreement over who started giving whom the silent treatment first. This is an example of which aspect of organizing information?
punctuation
When a person believes he or she has a moral obligation to behave in selfless, self-sacrificial ways that quickly end conflicts and assist others, he or she is practicing which of the following?
radical pacifism
Which of the following approaches to conflict is the least strategic in terms of achieving or pursuing conflict-related goals?
reactivity
When Tim tried to interrupt his mother's conversation, she held up her index finger. This gesture is an example of which of the following?
regulator
When someone nods their head up and down and says "yes" at the same time, what function of nonverbal communication does the nodding accomplish?
reiterating
In the context of romantic relationships, it is NOT accurate to describe women and men as:
relationship opposites
Which of the following is the best method for effectively dealing with a verbally aggressive person?
remain polite and respectful
Thomas is living abroad in Sydney, Australia, during his junior year of college. To build his intercultural competence, he should avoid doing which of the following?
reminding locals he's an American to excuse his mistakes
After his fight with Keesha, Jan analyzed what happened to see if he could determine ways in which his own behavior and emotions had caused the conflict. This process could best be described as which of the following?
responsible perception-checking
Notebook paper, pencils, pens, a backpack, and a lunch box suggest the concept of school. This is an example of which of the following?
schemata
Which of the following terms NOT characteristic of interpersonal communication?
segmented
To impress a blind date, Wen brings flowers and gives many compliments in order to seem likable and thoughtful. Which interpersonal goal is Wen trying to achieve?
self-presentation
Which of the following does NOT describe a communication channel?
sensory
Which of the following behaviors might communicate submissiveness within the context of an interpersonal encounter?
smiling frequently
Our perceptions of gender change over time with changes in
society
According to popular relationship advice, the "pursuer" in a relationship should be:
the man
The fundamental attribution error is best described by which of the following?
the tendency to attribute others' behavior to internal causes
Which of the following statements about regulative rules is incorrect?
they define the meaning of words
Eloise called her best friend, Keisha, in a fit of rage after finding out that her roommate forgot to pay their rent. Eloise explained that her roommate was thoughtless, irresponsible, and stupid. Keisha listened quietly because she understood that Eloise just needed to vent. Which of the following was Keisha's purpose for listening?
to support
Which of the following vocal characteristics is defined as a combination of richness and breathiness?
tone
If we perceive a relationship with another as I-Thou, according to Buber, we are
treating the other as a unique individual
Margaret asked all her friends which history class to take to get an interesting teacher who can help her understand difficult subject matter. Margaret's information-seeking behavior is best explained by which of the following?
uncertainty reduction theory
Which of the following concepts means interpreting another person's communication by comparing newly received information to past knowledge?
understanding
What is NOT one of the seven cultural characteristics that, according to scholars, shape our interpersonal communication?
views of space
Which of the following is the most effective strategy for improving a bad mood?
vigorous exercise
As part of communication accommodation, you may need to learn and practice cultural norms for nonverbal behaviors, which include all of the following EXECPT:
voice volume
Which of the following is NOT part of the listening process?
waiting
Which of the following is the best strategy for overcoming selective listening?
working on gradually attending to more information
Bobby, a native of Indiana, attends a college where many students are from China. He observes how his Chinese classmates behave in order to learn about their cultural norms. Which concept does Bobby's interaction demonstrate?
world-mindness
Nonverbal messages are expressed via all of the following channels EXCEPT
written text
