DIS ch 14 T/F

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A Gantt chart graphically depicts project tasks and their interrelationships

False

A benefit of using TCO analysis to evaluate an information technology investment is that it is able to incorporate intangible and "soft" factors such as benefits and complexity costs

False

Mandatory use of a system is one effective way of overcoming user resistance to an informational system

False

More timely information is a tangible benefit of information systems

False

The goal of sociotechnical design is to create systems with better user interfaces and contribute to fewer health issues

False

The information systems steering committee is composed of information systems managers and end-used managers responsible for overseeing several specific information systems projects

False

User concerns and designer concerns are usually the same at the beginning pf the project but may diverge later as the system is built

False

An information system project's scope is directly related to its business requirements

True

An information systems plan contains a statement of corporate goals and specifies how information technology will support the attainment of those goals

True

Counter-implementation refers to a deliberate stategy to thwart the implementaion of an information system or an innovation of an organization

True

If an intended benefit of an IT project is improved decision making, managers should develop a set of metrics to quantify the value of an improved decision

True

Intangible benefits cannot be immediately quantified but may lead to quantifiable gains in the long run

True

Real options pricing models use the concept of options valuation borrowed form the financial industry

True

Scoring models are used most commonly to support decisions rather than as the final arbiters of systems selection

True

The Design of jobs, health issues, and the end-user interface of information systems are all considerations in the field of ergonomics

True

The larger the systems project, the more risk the project runs in terms of being completed on time, within budget, and according to project requirements

True

The systems analyst is the catalyst for the entire change process and is responsible for making sure that everyone involved accepts the changes created by a new system

True

Transaction and clerical systems that displace labor and save space typically produce more measurable, tangible benefits than management information systems

True

the cost of a project is based on the time taken to complete the project

True

the relationship between users and information systems specialists has traditionally been a problem area for information systems implementation efforts.

True


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