EOC Unit 6 Review
What aspects of collective bargaining signals the successful end of negotiations?
Management and unions leaders have reaches a tentative agreement
What is a potential benefit to an employee who demonstrates initiative on the job?
More advanced opportunities
A manufacturer might require all its employees to wear hard hats and protective eyewear when walking through the facility's warehouse and factory to
Protect the employees' right to work under safe conditions
What effect does orderly and systematic behavior have on stress in the workplace?
Reduces stress
If three employees have the same level of ability and competence, what factor might a business use to decide which one to promote?
Seniority
In business, everyone works toward __________ goals.
Shared
Why are unions a powerful force in business
They organize workers into a single bargaining unit and increase their bargaining power
Why do many businesses provide opportunities for their employees to continue their education or receive additional training?
To be able to promote from within
At Oh-So-Good Gourmet Cookie Company, Todd is the warehouse manager, Pamela is the lead shipping clerk, David is a part-time shipping clerk, Carrie is the shipping supervisor, and Sharon is the vice president of distribution. Following a vertical chain of command, who is Carrie's direct supervisor?
Todd
How do unions benefit businesses?
Unions can help businesses save time by recruiting employees.
The best way for people to obtain information about a variety of career fields and options is by
accessing online employment services
An effective technique in conducting a job search is writing to personnel directors and
addressing them by name
When asked questions during an employment interview, applicants should
answer in full
Individuals often succeed in occupations that require the skills that match their
aptitudes
To be an effective team member, an employee needs to be willing to
collaborate with others
The primary reason that people lose or leave their jobs is that they have
difficulty getting along with others
The purpose for writing a letter of application is to introduce yourself and to
express your interest in the job opening
When employees demonstrate adaptability, they are able to be
flexible
Because her employer requests that employees refrain from engaging in distracting activities and noise in the workplace, Alicia turns off her smartphone's ringer when she arrives at work each day. Alicia is
following a company policy
A disadvantage to workers of having a union represent them is that they
have to pay union wages
A job interview follow-up letter can be a valuable tool for applicants who are nervous during a job interview because the letter can
include anything that the applicant forgot to mention
When there are frequent personality conflicts in a work group, the result is usually that it
interferes with the group's output
An effective resume provides a prospective employer with the information needed to judge the applicant's qualifications without being
lengthy
Employees who work in certain professions are required to pass an examination an obtain a
license
The way in which supervisors guide the work of employees depends upon their
management style
Individuals can change from a negative to a positive attitude through the use of
self-control
One way that individuals can obtain valuable work experience before applying for full-time paying positions is to
serve an internship
Businesses often develop an achievement orientation by giving employees responsibility, which encourages them to
take the initiative
The degree of unionization in the United States varies based on a business's
type of industry and geographical location
One of the most important issues that create conflict in labor-management negotiations is
wages
Some job application forms ask why the applicant left a previous job. Which of the following would be an acceptable answer to this question: A. "I was expected to do too much work." B. "I was seeking a more responsible job." C. "I couldn't get along with my supervisor." D. "I wanted to get out of a difficult situation."
B.) I was seeking a more responsible job
Sharing both praise and constructive criticism is an example of what type of behavior that builds positive working relationships?
Being cooperative
Sharing equipment with your coworkers is an example of what type of behavior that builds positive working relationships?
Being cooperative
Which of the following statements about change in the workplace is true?
Being receptive to change helps employees to be successful
Calling in sick only if you are truly sick is an example of what type of behavior that builds positive working relationships?
Carrying your own weight
Which of the following is one way that employers expect their employees to show loyalty to the business?
Coming to work on time
Which of the following is a skill that coaches need to master to be effective?
Communication
Being tactful is an example of what type of behavior that builds positive working relationships?
Demonstrating courtesy and respect
Rhonda would like to develop her desirable personal traits so she can be more successful at work. What is the first step she needs to take?
Determine which traits are desirable
Which of the following is the most serious consequence to an employee who fails to follow the business's rules of conduct?
Dismissal
Which of the following is an advantage to workers of having a union represent them?
Fair treatment of employees
John decided to promote Bill instead of Maggie to regional manager because he thinks women aren't assertive enough in business situations. John is stereotyping on the basis of
Gender
Organizing a charity event with our coworkers is an example of what type of behavior that builds positive working relationships?
Getting to know others on your work team
Being enthusiastic about your job is an example of what type of behavior that builds positive working relationships?
Having a good attitude
Being patient with coworkers is an example of what type of behavior that builds positive working relationships?
Having a good attitude
Which of the following is a benefit of effective human relations at work?
Increased cooperation
Two salespeople show little interest in their own activities as well as the activities of others. What type of attitude is being exhibited by the salespeople?
Indifferent
How does exploring different kinds of activities help to define your own personality?
It helps you to determine what you prefer
Penny finds her daily work tasks to be less mundane now that she understands how they contribute to accomplishing the team's shared vision. Which benefit of a shared vision has helped Penny in this situation?
It provides focus for team members' energy