exam 3 mpo

Which of the following describes a purpose of a formal work group?

discussing ways to improve product quality

During the_____ stage of group development, members are likely to be uncertain about the group's leaders and goals.

Forming

In contrast to a group, what are characteristics of a team?

Members are accountable for their collective performance. Members depend on each other.

What is the primary reason that people collaborate in groups and teams in the workplace?

The complexity of work is too great to be managed by individuals.

Workers who meet regularly to discuss ways to improve product quality are in a(n) _____ group.

formal

Among the stages of group development in Tuckman's model are:

forming performing norming

Maintenance roles in a group are those that:

foster supportive interpersonal relationships

Collections of individuals with low dependency on one another are known as ______, whereas _____ are collectively responsible for their performance.

groups; groups; teamsteams

A card club that meets monthly to play and have dinner is an example of a(n)

informal group

A set of expected behaviors for a particular position in a group is called a(n)

role

Individuals may test or rebel against the leader's policies in Tuckman's ______ stage of group development

storming

What are three basic characteristics that describe groups and teams in the workplace?

accountability duration of time spent together dependence

Group influence brings individuals into the social fabric of an organization by:

communicating role expectations communicating norms

Which of the following is an example of informal group activity?

making a craft together

A negative byproduct of positively reinforcing group role and norm adherence is that groups tend to:

ostracize those who do not conform