HCI201 - Consolidation
A prototype is a limited representation of a design that allows users to interact with it and to explore its suitability. Select one: a. True b. False
a
According to Liddle, the most important thing to design is the user's conceptual model. Select one: a. True b. False
a
All of the followings are the good design implications except Select one: a. Design interfaces that promote recall rather than recognition b. None of the others c. Don't overload users' memories with complicated procedures for carrying out tasks d. Provide users with a variety of ways of encoding digital information to help them remember where they have stored them
a
Design principles are used by interaction designers to aid their thinking when designing for the user experience. Select one: a. True b. False
a
Essential use cases do not have actors and replaced by user roles. Select one: a. True b. False
a
HCI is acronym of _________. Select one: a. Human Computer Interaction b. Human Computer Interesting c. Host Computer Interactive d. Human Computer Interface
a
How many basic steps are there in interaction design process? Select one: a. 4 b. 6 c. 3 d. 5
a
In field study, the mainly collected data is qualitative such as: video, audio and fields notes... Select one: a. True b. False
a
Interacting with objects in a virtual or physical space by manipulating them a. Manipulating b. Instructing c. Conversing d. Exploring
a
Interaction design is a process for designing interactive _______ to support the way people communicate and interact in their everyday and working lives. Select one: a. products b. machines c. softwares d. systems
a
Matching between evaluation approaches and type of collected data (A). Usability testing (B). Field studies (C). Analytical (1). Quantitative, sometimes statistically validated. User's opinions collected by questionnaire or interview (2). Qualitative descriptions often accompanied with sketches, scenarios, quotes, other artifacts (3). List of problem from expert reviews, quantitative figure from model Select one: a. 1A - 2B - 3C b. 1A - 2C - 3B c. 1C - 2B - 3A d. 1B - 2A - 3C
a
People are often confused when visiting a website that are overloaded with text and graphics, making it difficult to find the information desired and slow to access. Select one: a. True b. False
a
Powerpoint is often used for prototyping because it balances the provisionality of paper with the polished appearance of software prototypes. Select one: a. True b. False
a
Select correct answer Select one: a. Interaction Design is wider than HCI b. HCI and Interaction Design are the same. c. HCI and Interaction Design haven't any relationship. d. HCI is wider than Interaction Design
a
Select correct order of activities in process of interaction design: 1.Developing alternative designs that meet uses' requirements. 2. Identifying needs and establishing requirements for the user experience. 3. Building interactive versions of the designs. 4. Evaluating what is being built Select one: a. 2-1-3-4 b. 1-2-4-3 c. 4-3-2-1 d. 1-2-3-4
a
Select correct statement(s) about field study Select one: a. All of the others b. Field study is conducted in natural environments. c. Field study can range in time from just a few minutes to a period of several months or years. d. In field study, data is collected primarily by onserving and interviewing people
a
Select correct statement(s) about the different between Interaction Design (ID) and Human Computer Interaction (HCI): Select one: a. All of the others b. HCI has being concerned with the design, evaluation and implementation of interactive computing systems for human use and with the study of major phenomena surrounding them. c. ID is much wider than HCI d. ID has being concerned with the theory, research and practice of designing user experiences.
a
Select the good recommendations for good error messages Select one: a. All of the others b. Avoid long code numbers and upper case letter. c. Messages should be precise rather than vague. d. Messages should be courteous, indicating what users need to do to set things right
a
Task analysis focuses on all of the following except Select one: a. The skills of the developers b. things people know c. peoples' goals and the actions they carry out d. the things they act on
a
Tend to simplify some aspect of human-computer interaction a. Models b. Frameworks c. Theories
a
The ticket machine is badly designed because : 1. The designers are idiots 2. The designers have not designed the ticket machine for normal members of the public 3. The designers designed the ticket machine for themselves 4. The designers are not computer experts Select one: a. 2, 3 b. 2, 3, 4 c. 4 d. 1, 3
a
To develop a use case, first identify the actors and then identify their goal in using system. Select one: a. True b. False
a
Understanding as much as possible about the users, their work and the context of that work,so the system under development can support them in achieving their goals; this we call __________ Select one: a. identify needs b. establish user requirement c. collect information d. requirement analysis.
a
We can ___________ Select one: a. design for a user experience b. develope a user experience c. develope for a user experience d. design a user experience
a
What does "useful" mean? Select one: a. 'Useful' means that the users can actually achieve the task they want to. b. 'Useful' means that the system must allow the users to achieve the task they want to easily and enjoyably. c. 'Useful' means that the users can not actually achieve the task they want to.
a
What does HCI stands for? Select one: a. Human-computer interaction b. Human-computer interface c. Human-computer integration d. Human Interaction Component
a
What does HTA stand for? Select one: a. Hierarchical task analysis b. Human task analysis c. Human Tissue Authority d. HTML Application
a
What does MHP stand for? Select one: a. Model human processor b. Master of Historic Preservation c. Message Handling Processor d. Model human processing
a
What does a scenario describe? Select one: a. A scenario describes human activities or tasks in a story that allows exploration and discussion of contexts, needs and requirements. b. All of the others c. A scenario describes the attributes of a person and aspects of their personality. d. A scenario describes the interaction between the user and software system
a
What is NOT benefit of using interface metaphors? Select one: a. Forces users to only understand the system in terms of the metaphor b. Makes learning new systems easier c. Can be innovative and enable the realm of computers and their applications to be made more accessible to a greater diversity of users d. Helps users understand the underlying conceptual model
a
What is the kind of the conversations that are supported in real-time through voice or typing? Select one: a. Synchronous computer-mediated communication b. Formal communication c. Asynchronous computer-mediated communication d. Informal communication
a
What is the output of Requirement Gathering? Select one: a. The requirements statement b. The requirement document c. Functional requirements
a
What kinds of data need to be stored? a. Data b. Non-functional c. Functional d. Environment or context of use
a
What matters should be considered when designing usable interactive products? Select one: a. All of the others b. How they are going to be used. c. Where they are going to be used. d. Who is going to be using them.
a
When design implications for attention, we should Select one: a. Use techniques that make things stand out like color, ordering, spacing, underlining, sequencing and animation b. Make information motionless when it needs attending to c. All of the others d. Always clutter the interface
a
Which is NOT the benefit of using asynchronous computer-mediated communication? Select one: a. Message overloading: users can receive numerous of emails. b. Flexible as to how to deal with it c. Can be read at any place and any time. d. Can make saying things easier
a
Which is the first step in interaction design process? Select one: a. Identify needs and establishing requirements. b. Evaluating c. Building prototypes d. Developing designs.
a
Which is the incorrect statement from the list bellow? Select one: a. User-centred methods are straight and their phases are separate b. A key question for interaction design is: how do you optimize the users' interactions with a system, environment or product, so that they match the users' activities that are being supported and extended? c. A central concern of interaction design is to develop interactive products that are usable. d. Designing usable interactive products requires considering who is going to be using them and where they are going to be used.
a
Which is the process of selecting things to concentrate on at a point time, from the range of possibilities available? Select one: a. Attention b. Memory c. Learning d. Perception
a
Which kind of interaction can support simple voice recognition ? Select one: a. Conversing b. Instructing c. Manipulating d. Exploring
a
Which of the following belong to criticisms of anthropomorphism? Select one: a. All of the others b. People tend not to like screen characters that wave their fingers at the user c. Deceptive, make people feel anxious, inferior or stupid
a
Which of the following does not belong to the goals of HCI? Select one: a. It's goal is reduce development cost b. It's goal is to understand why computer systems are easy, difficult to use c. It's goal is to be able to design easier systems
a
Which of the following properties belong to vision? Select one: a. Directional b. Sequential c. Often in the background d. Pace not listener-controlled
a
Which of the following statements belong to 'Visibility of system status' rule developed by Nielsen? Select one: a. Always keep the user informed about what is going on through providing appropriate feedback in a reasonable time b. Speak the user's language, using words, phrases and concepts, rather than system-oriented terms. c. Avoid making users wonder if different words, situations or actions mean the same thing d. Provide ways of allowing users to easily escape from places they unexpectedly find themselves, by using clearly marked 'emergency exits'
a
Which of the following statements does not belong to "Universal Access"? Select one: a. It promotes the notion of careful design and design standards, so that users with special needs are not excluded from the use of a system b. It does not insist on one design , but provides different pathways for different users c. 'Universal Access' is the objective of making systems that are accessible anytime, anywhere and to anyone of the intended user population d. None of the others
a
Which one of these is a good reason to include sounds in an HCI? Select one: a. Users react more quickly to sounds than to visual signals b. The computer reacts to sounds in the same way as a human c. There is no preference. People just like sounds d. Users react more slowly to sounds than to visual signals
a
In field studies, data is collected primarily by _____________ and _________. Select one or more: a. interviewing people b. observing c. user test d. analyze reports of experts
a, b
The purpose of a task analysis is to help designers to understand Select one or more: a. Existing systems b. Tasks c. People's existing jobs d. System architecture
a, b
Design is a ____ activity Select one or more: a. practical b. iterative c. creative d. simple
a, b, c
The advantages of online questionnaires are Select one or more: a. Responses are usually received quickly b. No copying and postage costs c. Data can be collected in database for analysis d. Time required for data analysis is reduced e. individuals can respond more than once
a, b, c, d
What are the correct statements about interface metaphors? Select one or more: a. They make learning new systems easier b. They help users understand the underlying conceptual model c. They are designed to be different from a physical entity but also has own properties d. They can be innovative and enable the realm of computers and their applications to be made more accessible to a greater diversity of users
a, b, d
Select the good implications Select one or more: a. Speech output should enable users to distinguish between the set of spoken words b. Use techniques that make things stand out like colour, ordering, spacing, underlining, sequencing and animation c. Try to use many techniques as many as possible d. Make information salient when it needs attending to e. Icons and other graphical representations should enable users to readily distinguish their meaning f. Clutter the interface with more information.
a, b, d, e
What do we need to take into account in order to have a good design? Select one or more: a. Whether interactions users have with a product match the users' activities and needs b. What activities are being carried out c. None of the others d. Who the users are e. Where the interaction is taking place
a, b, d, e
Which are disadvantages of low-fidelity prototype? Select one or more: a. Limited error checking b. Lower development cost. c. Poor detailed specification d. Evaluate multiple design concepts.
a, c
Why do we use prototype? Select one or more: a. Team members can communicate effectively. b. Stakeholders use the prototype when waiting for real product is released c. Stakeholders can see, hold, interact with a prototype more easily than a document or a drawing d. All of the others
a, c
Central to the UCSD approach, are three key themes: Select one or more: a. Evaluate ideas, ideally with potential users b. Analyse developers and their skills c. Test to be sure the design works well with users, and iterate d. Analyse users and their world
a, c, d
Users feel frustration when Select one or more: a. When the appearance of an interface is garish, noisy, gimmicky or patronizing b. a system provide sufficient information to enable the user to know what to do c. When a system does not do what the user wants it to do d. When the error messages pop up that are vague, obtuse or condemning
a, c, d
What are the types of prototype? Select one or more: a. Incremental b. Exploratory c. Evolutionary d. Throwaway
a, c, d
Which of the following belong to the components of human cognition that are populated by Simplex One? Select one or more: a. Abstract working memory b. Working c. Input store d. Motor output store
a, c, d
Which of the following guidelines can be used for display design? Select one or more: a. Use color appropriately b. Use sound as much as possible c. Use focal and peripheral vision d. Use affordances
a, c, d
Select the good implications Select one or more: a. Icons and other graphical representations should enable users to readily distinguish their meaning b. Clutter the interface with more information. c. Speech output should enable users to distinguish between the set of spoken words d. Make information salient when it needs attending to e. Try to use many techniques as many as possible f. Use techniques that make things stand out like colour, ordering, spacing, underlining, sequencing and animation
a, c, d, f
What are the correct statements about users' needs? Select one or more: a. Need to take into account what people are good and bad at b. Never use tried and tested user-centered methods c. Listen to what we want and get users involved d. Consider what might help people in the way they currently do things
a, d
A conceptual model is a detail description of a product. Select one: a. True b. False
b
Anthropomorphism technique helps us to design a good error message. Select one: a. True b. False
b
Choose the correct answer Issuing commands using keyboard and function keys and selecting options via menus a. Manipulating b. Instructing c. Conversing d. Exploring
b
Constraints of the system (e.g. memory size, response time...) a. Data b. Non-functional c. Functional d. Environment or context of use
b
Data in usability testing is collected primarily by observing and interview people. Select one: a. True b. False
b
Easy to use is one of user experience goals. Select one: a. True b. False
b
How many kinds of requirement are identified in software engineering? What are they? Select one: a. 2 kinds: primary and secondary requirements b. 2 kinds: functional and non-functional requirements c. 4 kinds: functional, non-functional, general and detail requirements d. 2 kinds: general and detail requirements
b
How many stages in heuristic evaluation? Select one: a. 5 b. 3 c. 4 d. 6
b
List the academic disciplines contributing to Interaction Design Select one: a. Computing Sciences b. All of the others c. Social Sciences d. Ergonomics e. Psychology
b
One of design implication for memory load is: Design interface that promote ______ rather than ________ by using menus, icons... Select one: a. recognition - refuse b. recognition - recall c. recall - recognition d. recall - refuse
b
Positive emotions are the result of bad designs. Select one: a. True b. False
b
Select correct statement Select one: a. GUI interfaces are used for supporting recall. b. People are much better at recognizing things than recall things. c. All of the others. d. In design we should promote recall rather than recognizing.
b
Select correct statements about conceptual models Select one: a. It is a description of the user interface b. It is a structure outlining the concepts and the relationships between them c. None of the others
b
Select the incorrect statements Select one: a. Designing usable interactive products requires considering who is going to be using them and where they are going to be used. b. User-centered methods are straight and their phases are separate c. A key question for interaction design is: how do you optimize the users' interactions with a system, environment or product, so that they match the users' activities that are being supported and extended? d. A central concern of interaction design is to develop interactive products that are usable.
b
Storyboard is one of high-fidelity prototyping method that is often used in conjunction with scenarios. Select one: a. True b. False
b
Tend to be prescriptive, providing designers with concepts, questions, and principles to consider a. Models b. Frameworks c. Theories
b
The _________ does NOT provide actual numerical predictions of user performance. Select one: a. Fitts' law b. Keystroke level model c. GOMS model d. All of the others
b
The advantages of working in multidisciplinary teams is Select one: a. None of the others b. more ideas and designs generated c. All of the other d. easy to communicate and progress forward the designs being create
b
The term 'scenario' cannot be used in context of use cases. Because they are two different methods for task description. Select one: a. True b. False
b
The ticket machine is badly designed because : 1. The designers are idiots 2. The designers have not designed the ticket machine for normal members of the public 3. The designers designed the ticket machine for themselves 4. The designers are not computer experts Select one: a. 2, 3, 4 b. 2, 3 c. 4 d. 1, 3
b
Usability testing is conducted in early phases of design. Select one: a. True b. False
b
What are NOT types of interaction? Select one: a. Instructing b. Discussing c. Conversing d. Manipulating
b
What are design rules? Select one: a. Design rules are high level and widely applicable guidelines b. Design rules are principles that have been interpreted for a particular design
b
What does HTA involve? Select one: a. Break down (decomposing) goals into tasks, further decomposing into sub-tasks b. All of the others c. Identify the goals that users want to achieve d. Repeat the decomposition until you reach the level of actions
b
What is the guideline for designing good error message ? Select one: a. Using long-code numbers and upper case letters. b. Message should be precise rather than vague. c. All of the others d. Using term like FATAL, ERROR , INVALID to impress the users.
b
What is the output of Requirement Gathering? Select one: a. The requirement document b. The requirements statement c. Functional requirements
b
What make an virtual agent believable? Select one: a. Appearance b. All of the others c. Exaggeration of facial expressions and gestures to show underlying emotions d. How an agent moves, gestures and refers to objects on the screen
b
Which is NOT a goal of interaction design? Select one: a. Making computer more useable and receptive which improve human and computer interaction b. Design the product with the lowest price c. Making computer systems easy to learn and easy to use d. Design of user friendly GUI
b
Which is not an input to task analysis? Select one: a. Observations of existing systems b. Storyboard c. Problem statement d. Analysis of user population Incorrect
b
Which is not an input to the evaluation process? Select one: a. A working prototype b. The complete system c. The statement of requirements
b
Which of the following belong to criticisms of anthropomorphism? Select one: a. People tend not to like screen characters that wave their fingers at the user b. All of the others c. Deceptive, make people feel anxious, inferior or stupid
b
Which of the following statements are true? Select one: a. The Waterfall Model begins with Task Analysis. b. In the procedural task analysis, all activities are executed in a step-by-step sequential manner. c. User requirements should be ignored by task analysis. d. All task analyses are hierarchical.
b
Which of the following statements belong to 'Consistency and standards' rule developed by Nielsen? Select one: a. Speak the user's language, using words, phrases and concepts, rather than system-oriented terms. b. Avoid making users wonder if different words, situations or actions mean the same thing c. Always keep the user informed about what is going on through providing appropriate feedback in a reasonable time d. Provide ways of allowing users to easily escape from places they unexpectedly find themselves, by using clearly marked 'emergency exits'
b
Which type of external cognition is used in case of using calculator for computation? Select one: a. Externalizing to reduce memory load b. Computational offloading c. All of the others d. Annotating and cognitive tracing
b
Who is involved in interaction design? Select one: a. Developers b. Multidisciplinary teams, where the skill sets of engineers, desigers, programmners, psychologists, anthropologists... c. Designers d. None of the others. e. Artist
b
You are a researcher interested in finding out what times of the day people are the sleepiest. Which technique would allow you to collect the most data from the greatest number of people with the greatest accuracy? Select one: a. Survey b. Experience sampling/ pager studies c. Interview d. Participant observation
b
________ involves recalling various kind of knowledge that allow us to act appropriately. Select one: a. All of the others b. Memory c. Learning d. Perception
b
What is the claim of emotional design model? Select one or more: a. When we are happy, we are more likely to consider major problems b. When we are frightened or angry we focus narrowly and body responds by tensing muscles and sweating c. When we are happy we are less focused and the body relaxes d. When we are frightened or angry, we are more likely to be more tolerant
b, c
What should we do to understand users' needs? Select one or more: a. Never use tried and tested user-centered methods b. Consider what might help people in the way they currently do things c. Need to take into account what people are good and bad at d. Listen to what we want and get users involved
b, c
Which of the following statements are not true? Select one or more: a. Based on Ecological approach, we perceive information directly from our environment. b. Based on Gestalt psychologists we use world knowledge to recognize objects around us. c. Based on similarity theory, we organize the objects we see on the basis of what is near to what. d. Good understanding of the attention grabbing mechanisms allows the designer to design better interfaces.
b, c
Inspection technique in Interaction Design includes: Select one or more: a. Predictive models b. Cognitive walkthroughs c. Pluralistic walkthroughs d. Heuristic evaluations
b, c, d
Conceptual models can help the design team to Select one or more: a. increase the chance of misunderstandings and confusion arising later on b. orient themselves towards asking questions about how the conceptual model will be understood by users c. become narrowly focused early on d. establish a set of common terms they all understand and agree upon
b, d
What are advantage of high-fidelity prototype? Select one or more: a. Lower development cost. b. Complete functionality c. Effective for requirements gathering. d. Fully interactive
b, d
Which of the following statements are true? Select one or more: a. From a list of URLs, we can often remember more than 10 from one inspection. b. We overestimate our memory capacity c. Human memory is very reliable when using IT. d. Human short-term memory has a decay time of 10-20 seconds
b, d
"An orange has arms, leg, mouth, and can act as human-like action". What's type of technology is used here? Select one: a. Spoken message b. Dynamic image c. Anthropomorphism d. Animations
c
A computer expert produces an solution with HCI which is very efficient in computer resources, based on command-lines. Which one of the following is most likely to be the result when the system is implemented? Select one or more: a. Most staff will want to become computer experts to use it. b. All staff will enjoy using it after mastering the skills of command lines. c. Most staff will feel demoralised and will not want to use the system. d. It will be welcomed by all staff.
c
All of the following are the weaknesses of Waterfall Model except Select one: a. Poor model of interactive system design b. Poor reflection of how designer work c. The visibility of the process is not good d. Has "system" or "technology" focus
c
Chatting with your online friends via Yahoo Messenger is an example of _________ . Select one: a. Multi-users communication b. Asynchronous communication c. Synchronous communication d. Multi talking communication.
c
Choose the incorrect statements Select one: a. Interaction design is concerned with design interactive products to support the way people communicate and interact in their everyday and working lives b. Design principles are useful heuristics for analyzing and evaluating aspects of interactive product. c. Central to Interaction design is determining to design the user experience d. Identifying and specifying relevant usability and user experiences goal can help lead to the design of good interactive product.
c
Emoticons, sounds , icons ... have been used at the interface to: 1. make the 'look and feel' of an interface appealing 2. make an affective the usability of an interface Select one: a. Both statements are false b. Statement 1 is true, Statement 2 is false c. Both statements are true d. Statement 1 is false, Statement 2 is true
c
GOMS model is an acronym which stands for: Select one: a. Good Operator and Method Selection b. Generic Operational Method Selection c. Goals, operators, methods and selection rules d. None of the others
c
How long does the field study approach take ? Select one: a. Over years b. A period of several months c. the time can be short or long depend on the evaluators. d. A few minutes
c
In virtual reality which of the senses cannot currently be portrayed? Select one: a. Hearing b. Sight c. Smell d. Touch
c
Interacting with the system as if having a conversation a. Manipulating b. Instructing c. Conversing d. Exploring
c
Requirement gathering describes Select one: a. What system should look like b. How system should do it c. What the proposed system should do
c
Select the central activity of Star lifecycle model in HCI Select one: a. Building conceptual model b. Prototyping c. Evaluation d. Implementation
c
Select the correct statements about memory Select one: a. Context is not important in affecting our memory b. Well known fact that we recall things much better than being able to recognize things c. It involves first encoding and then retrieving knowledge d. All of the others e. We can remember everything
c
Select the correct statements about shared external representations Select one: a. Shared externalizations allow people to make various inferences about the changes or delays with respect to their effect on their current activities. b. Shared external representations are commonly used to coordinate people. c. All of the others
c
Tend to be comprehensive, explaining human-computer interactions a. Models b. Frameworks c. Theories
c
The best way to ensure that developments continues to take users' activities into account is to involve real _____ throughout development. Select one: a. stakeholders b. customers c. users d. clients
c
What are explicit cues of conversations? Select one: a. none of the others b. looking at watch c. saying "Oh dear, must go, look at the time, I'm late" d. fidgeting with coat and bags
c
What are the advantages of working in multidisciplinary teams? Select one: a. easy to communicate and progress forward the designs being create b. all of the others c. more ideas and designs generated
c
What does "accessible" mean? Select one: a. "Accessible" means that it supports these objectives in easy-to-use ways b. "Accessible" means that the system supports user objectives c. "Accessible" means that it can be used by the full range of intended users
c
What does HTA involve? Select one: a. Break down (decomposing) goals into tasks, further decomposing into sub-tasks b. Repeat the decomposition until you reach the level of actions c. All of the others d. Identify the goals that users want to achieve
c
What does MHP stand for? Select one: a. Model human processing b. Message Handling Processor c. Model human processor d. Master of Historic Preservation
c
What is NOT component of conceptual model? Select one: a. The mapping between concepts and user experience b. The concepts c. The problem space d. The major metaphors and analogies e. The relationships between concepts
c
What is the first stage of UCSD process? Select one: a. Design and story boarding b. Requirements gathering c. Task analysis
c
What the system should do a. Data b. Non-functional c. Functional d. Environment or context of use
c
Which are the guiding principles of conceptual design? Select one: a. Keep an open mind and forget the users and their context b. All of the others c. Discuss ideas with other stakeholders as much as possible. d. Use high-fidelity prototype to get rapid feedback
c
Which design concept refers to determining ways of restricting the kinds of user interaction that can take place at a given moment? Select one: a. Consistency b. Visibility c. Constraints d. Feedback
c
Which goal in interaction design is generally regarded as ensuring that interactive products are easy to learn, effective to use and enjoyable from the user's perspective. Select one: a. Effective goal b. User experience goal c. Usability goal d. Functionality goal
c
Which is not an input to task analysis? Select one: a. Analysis of user population b. Problem statement c. Storyboard d. Observations of existing systems
c
Which kind of data is mainly collected in usability testing? Select one: a. Qualitative data b. All of the others c. Quantitative data
c
Which mode of interaction involves users moving through virtual or physical environments? Select one: a. Conversing b. Manipulating c. None of the others d. Instructing
c
Which of the following belong to criticisms of anthropomorphism? Select one: a. Deceptive, make people feel anxious, inferior or stupid b. People tend not to like screen characters that wave their fingers at the user c. All of the others
c
Which of the following belong to criticisms of anthropomorphism? Select one: a. People tend not to like screen characters that wave their fingers at the user b. Deceptive, make people feel anxious, inferior or stupid c. All of the others
c
Which of the following statements are true? Select one: a. One of the reasons why interactive systems are not as easy to use as they might be is that there is not an engineering process which ensures usability b. The main idea of natural computing is that information processing is a natural process for users c. All of the others d. Information processing is just one of the capabilities of the human brain
c
Which type of external cognition is used in case of using pen and paper to solve a math problem ? Select one: a. None of the others b. annotating and cognitive tracing c. computational offloading d. externalizing to reduce memory load.
c
Why do we need to understand users? Select incorrect answer Select one: a. We need to take into account cognitive processes involved and cognitive limitations of users b. Identify and explain the nature and causes of problems users encounter c. Understanding users is a obligation of each contract. d. We can provide knowledge about what users can and cannot be expected to do
c
______ allows designs to be refined based on feedbacks. Select one: a. Interaction b. Development c. Iteration d. Construction
c
________ interaction describes how users carry out their tasks by telling the system what to do. Select one: a. Instructing b. Exploring c. Conversing d. Manipulating
c
The purpose of a task analysis is to help designers to understand Select one or more: a. System architecture b. People's existing jobs c. Existing systems d. Tasks
c, d
What should we do to understand users' needs? Select one or more: a. Never use tried and tested user-centered methods b. Listen to what we want and get users involved c. Need to take into account what people are good and bad at d. Consider what might help people in the way they currently do things
c, d
Which is the main difference between usability testing and field study? Select one or more: a. In usability testing,users can freely interact with the products. b. Usability testing is performed without users. c. Usability testing is conducted in controlled environments d. Field study focus on how users interact with products in their everyday.
c, d
A _________ is a high-level description of how a system is organized and operates. Select one: a. prototype b. metaphor c. concept d. conceptual model e. None of the others
d
A ____________ is a high-level description of how a system is organized and operates. Select one: a. prototype b. concept c. interface metaphor d. conceptual model
d
According to Strauss and Corbin (1998), how many aspects of "coding" in grounded theory? Select one: a. 1 b. 2 c. 4 d. 3
d
After understanding of the problem space, the next step in design process is __________ Select one: a. Design user interface b. Implement the product. c. None of the others. d. Developing a conceptual model
d
All of the following are principles of Natural Computing except? Select one: a. Meaning as a basic for practical action b. Understanding human learning c. Understanding the domain d. What can system do
d
All of the following are principles of Natural Computing except? Select one: a. Understanding the domain b. Understanding human learning c. Meaning as a basic for practical action d. What can system do
d
All of the following statements about attention are true except Select one: a. It allows us to focus on information that is relevant to what we are doing b. It means that we select things to concentrate on at a point in time from the mass of stimuli around us c. It involves audio and/or visual senses d. Information at the interface should be structured to avoid users' attention
d
All of the followings are benefit of using interface metaphors except? Select one: a. Can be innovative and enable the realm of computers and their applications to be made more accessible to a greater diversity of users b. Helps users understand the underlying conceptual model c. Makes learning new systems easier d. Forces users to only understand the system in terms of the metaphor
d
All of the followings are benefit of using interface metaphors except? Select one: a. Helps users understand the underlying conceptual model b. Makes learning new systems easier c. Can be innovative and enable the realm of computers and their applications to be made more accessible to a greater diversity of users d. Forces users to only understand the system in terms of the metaphor
d
Attention, perception and recognition, learning, .... are the specific kinds of processes of __________. Select one: a. information processing b. problem-solving c. understanding d. cognition
d
Choose the incorrect answer for contextual inquiry Select one: a. Contextual inquiry could be viewed as an unstructured interview. b. Data is collected almost in the observer's head. c. None of the others d. A contextual inquiry interview is conducted in the laboratory environment.
d
How many fundamental types of interaction? Select one: a. 3 b. 1 c. 2 d. 4
d
Imagine you're designing the world's first voice-guided navigation system for a car GPS. At this stage in the design process, you want to find out if drivers can understand and respond to your voice directions while driving a car. Which prototype would you build for this purpose? Select one: a. Create a fully functional system (with a database of routes, directions and voice-clips etc.) on a laptop, and put the laptop in the car. The participant drives the car along the route, and hears the turn directions from the laptop b. A paper prototype of the GPS display with multiple "screens" that each shows the map at a different part of a route. The participant evaluates the prototype in a lab. For each screen, the experimenter speaks out the turn directions, and asks the participant what she would do (e.g. "I'd take the next exit"). c. Create a video of a person driving on a route, and then add your instructions as voiceover. Show participants this video, and pause the video after each instruction, and ask what participants would do d. Have pre-determined turn-by-turn directions for a particular route written on a notepad. The experimenter reads out the right directions while the participant drives on the route.
d
Interface consistency implies that Select one: a. none of the others. b. navigational methods are context sensitive c. each application should have its own distinctive look and feel d. input mechanisms remain the same throughout the application and visual information is organized according to a design standard
d
Moving through a virtual environment or a physical space a. Manipulating b. Instructing c. Conversing d. Exploring
d
Scenarios , use cases, essential use cases are three of more common method for _________. Select one: a. task description b. data analysys c. data gathering d. establishing requirements
d
Select incorrect statement about field study. Select one: a. Field study is conducted in natural environments. b. In field study, data is collected primarily by onserving and interviewing people c. Field study can range in time from just a few minutes to a period of several months or years. d. Filed study does not involves user in evaluation
d
Select kind of data is mainly collected in field study Select one: a. Time to complete a task b. Number and type of errors per task c. Number of errors per unit of time d. None of the others
d
Select the components of conceptual models 1. The relationships between concepts and mapping the concepts with user experience 2. The concepts 3. The problem space 4. The major metaphors and analogies Select one: a. 1,2,3,4 b. 1,2,3 c. 2,3,4 d. 1,2,4
d
Select the correct statement for reading, speaking, and listening: Select one: a. The cognitive effort for listening or reading or listening is the same b. Reading requires less cognitive effort than listening or speaking c. Speaking requires less cognitive effort than reading or listening d. Listening requires less cognitive effort than reading or speaking
d
Select the useful and friendly error messages when you can not log in successfully. Select one: a. Please check your command! SYNTAX ERROR b. SYNTAX ERROR - PLEASE CHECK YOUR TYPE c. SYNTAX ERROR - There is a problem with your command. Please check it! d. There is an error occurred due to your user name or password. Please check it again!
d
The circumstances in which the interactive product will be expected to operate a. Data b. Non-functional c. Functional d. Environment or context of use
d
The context is one of the most important things for ____ Select one: a. Attention b. Learning c. Thinking d. Memory
d
What 's the main aim of user test method using in usability testing approach? Select one: a. All of the others b. Finding out how user actually feel about using the product. c. testing product before releasing to customers. d. Measuring human performance on specific tasks.
d
What are the correct statements about icons? Select one: a. Icons are assumed to be easier to learn and remember than commands b. Now they populate every application and operating system c. It can be designed to be compact and variably positioned on a screen d. All of the others
d
What are the key methods for data gathering in usability testing? 1. User test 2. User satisfaction questionaries. 3. Direct observation 4. Indirect observation Select one: a. 1-2-3-4 b. 1-3 c. 3-4 d. 1-2
d
What is a pattern? Select one: a. Pattern is a method to get requirements from users. b. Pattern is a model in software development. c. Patten is a way to design product. d. Pattern is a solution to a problem in a context.
d
What is interface designed for more than one person to use? Select one: a. Wearable interface b. Tangible interface c. Graphic User Interface d. Shareable interface
d
Where is the usability testing conducted? Select one: a. In laboratory and natural b. user's environment c. All of the others d. controlled environment
d
Where is the usability testing conducted? Select one: a. all of the others b. internet c. natural environments d. laboratory
d
Which is NOT a guideline when gathering data for requirements? Select one: a. Focus on identifying the stakeholders' needs b. Use a combination of data gathering techniques c. Involve all the stakeholder groups d. Involve only one representative from each stakeholder group
d
Which is NOT a reason for using emoticons, sounds, icons ... at the interface of system? Select one: a. Eliciting emotional responses in users, such as: feeling at easy, comfort and happiness. b. None of the others c. Conveying the status of system. d. Improving the performance of system
d
Which is a recommendation for designing good error messages? Select one: a. Messages should be more abstract b. Using terms like FATAL, ERROR, INVALID, BAD and ILLEGAL c. Using long code numbers and upper case letter. d. Messages should be courteous, indicating what users need to do to set things right
d
Which mode of interaction involves users moving through virtual or physical environments? Select one: a. Manipulating b. Instructing c. Conversing d. Exploring
d
Which of the following are true statements? 1. 'Usable' means that the users can actually achieve the task they want to 2. USCD is an iterative process 3. It is impossible to explicitly define 'functionally correct' design decisions 4. HCI stands for Human-computer interaction Select one: a. 1, 2, 3 b. 1, 2, 3, 4 c. 1, 3 d. 2, 4
d
Which of the following is not a goal of HCI? Select one: a. None of the others b. It's goal is to be able to design easier systems c. It's goal is to understand why computer systems are easy, difficult to use d. It's goal is to reduce development cost
d
Which of the following statements belong to 'Visibility of system status' rule developed by Nielsen? Select one: a. Speak the user's language, using words, phrases and concepts, rather than system-oriented terms. b. Avoid making users wonder if different words, situations or actions mean the same thing c. Provide ways of allowing users to easily escape from places they unexpectedly find themselves, by using clearly marked 'emergency exits' d. Always keep the user informed about what is going on through providing appropriate feedback in a reasonable time
d
Which of the following statements is true? Select one: a. None of the others b. The best prototype is a high fidelity prototype c. The psychology of the user is irrelevant to the UCSD process d. Prototypes elicit information about the general 'look and feel' of a system
d
Which type of interaction describes how users carry out their tasks by telling the system what to do? Select one: a. Instructing b. Manipulating c. Exploring d. Conversing
d
Who have responsibility in the design of all the interactive aspects of a product? Select one: a. Web desugners b. Usability engineers c. UI Designers d. Interactive designers
d
_________ is a high-level description of how a system is organized and operates. Select one: a. Interactive model b. Abstract model c. Design model d. Conceptual model
d
_________ refers to how information is accquired from the environment via the different sense organs, e.g eyes, fingers and transformed into experiences of objects, events, sounds and tastes. Select one: a. Feeback b. Visibility c. Memory d. Perception
d
Which one are asynchronous computer-mediate technologies? Select one or more: a. Telephone b. Voice IP c. Chat room d. Email e. Video conference f. Instant message
d, f
Select the incorrect Nielsen's heuristics Select one: a. Consistency and standards. b. User control and freedom. c. Match between system and real world. d. Visibility of system status. e. Error removal.
e
To understand the problem space we need to ask the following questions Select one: a. What are your assumptions? b. What do you want to create? c. What are your claims? d. Will it achieve what you hope it will? e. All of the others
e
To understand the problem space we need to ask the following questions Select one: a. What are your assumptions? b. Will it achieve what you hope it will? c. What are your claims? d. What do you want to create? e. All of the others
e
To understand the problem space we need to ask the following questions Select one: a. What are your claims? b. What are your assumptions? c. What do you want to create? d. Will it achieve what you hope it will? e. All of the others
e
Which of the following that does not belong to Nielsen's heuristic? Select one: a. Consistency and standards. b. Match between system and real world. c. Recognition rather than recall. d. Visibility of system status. e. None of the others f. Maker control and freedom.
f
