HRE 3723 Final *

Effective coaching

Focuses on growth and development of individuals rather than telling direct reports what to do in a given situation

Ingratition

Getting someone who you dont like to like you; joking and kidding

Encourage

_________ competition with another group

Strategies aimed at gaining power

-Develop power contact -Control vital info -Control lines of communication -Do what political environment demands -Bring in outside experts -Make a quick showing -Everyone expects to be paid back -Be politically correct -First to accept reasonable changes

Fallacies about coaching

-applies to only one-on-one -only providing knowledge and skill -danger of psychotherapy

Ethical and honest tactics

-leading by example and respect -practicing hands on leadership (one who gets involved with details and process of operations)

Encouraging admiration from subordinates

-managers send out subtle signals that they want to be praised, although they said they do not mean to -admirers are more likely to receive good assignments

Organization politics

-refers to informal approaches to gaining power through means other than merit or luck -played to gain power either directly or indirectly

Leadership influence

-serve as a role model for the desired attitudes and behaviors -select candidates for positions at all levels whose values mesh with the values of the desired change

Debasement

Demeaning or insulting oneself to control the behavior of another person

1. style 2. accent 3. grammar 4. personal experience

Do not be diverted by these 4 things when overcoming cross-cultural communication barriers

Power sharing

Serving as a model of teamwork, include this _____ ______

Follow up with actions to foster teamwork

Sometimes a leader's inspiring personality alone can foster. In order not to, you should

Pyramid shaped organizations

-Concentrates power at the top; only so much power to distribute to the many that want it -bottom of organization, workers have limited power except for their legal rights

Ways to minimize politicking in an organization

-Avoid favoritism -Set good example for top of organization -Goal collaboration -Threat to discuss questionable info in public forum -Hiring people with integrity

Negotiation and bargaining

1. listen first to the other side 2. begin with a plausible demand 3. focus on interest, not position 4. search for value in differences on sides 5. be sensitive to international styles

1. Building trust and inspiring teamwork 2. Inspiring team toward high levels of protection

2 Key roles of a leader in a team-based organization

1. be credible 2. write crisp, clear memos, letters and report 3. user a power orientated linguistic style (person's characteristic speaking pattern

3 Speaking To-Do's

1. Valence 2. Instrumentality 3. Expectancy

3 basic components of expectancy theory

1. Commitment 2. Compliance 3. Resistance

3 possible outcomes from power and influence tactics

1. Meaning 2. Competence 3. Self-determination 4. Impact

4 components of empowerment by Gretchen Spreitzer

1. Liking 2. Reciprocally 3. Social proof 4. Consistency 5. Authority 6. Scaracity

6 basic principles of persuasion

Virtual meetings

A way to maintain frequent communication

Expert power

Ability to influence others through specialized knowledge, skills or abilities

Not all groups are teams

All teams are groups, but

Coercive power

Power to punish for non compliance -based on fear; demotion is commonly used -limited power because it achieves mixed results

Instrumentality

Individuals assessment of the probability that performance will lead to certain outcomes

Legitamte power

Lawful right to make a decision and expect compliance -leaders have more power than people below them -power is strengthened by titles such as CEO, Chairman

Referent power

ability to influece others though one's desirable traits and characterisitcs

Expectancy theory

based on the premise that the amount of effort people expend depends on how much reward they expect to get in return

clear mission

commitment to a _____ _____ is key to an effective team.

Equity theory

employee satisfaction and motivation depend on how fairly the employees believe they are treated in comparison to peers

Practicing E-leadership for vital teams

form of leadership where work is mediated by information technology

Upward Appeal

leader exerts influence on a team member be getting a person with more formal authority to do the influencing

Rewards and performance

make explicit the link between these two things

Specific form of assistance

making specific suggestions about self-promotion and image enhancement

Executive coaching

one-on-one development process formally contracted between a coach and a management-level client to help achieve goals related to professional development and or business performance

Dependence perspective

person accrues power by other being dependent on him or her for things they value

making the rounds

refers to the leader casually dropping by constituents to listen to their accomplishments, concerns and problems to share information

Strategic contingency theory

suggest that units best able to cope with the firm's critical problems and uncertainties acquire relatively large amounts of power

Physical structure the facilite communication

team members need to be located close together so they can interact frequently and easily

Minimizing micromangement

the close monitoring of most aspects of group member activities

High centrality

when something is an integral part of the work done by other units (sale department)

collaborative ste

win-win approach to conflict resolution - belief that after conflict has resolved, both sides should gain something of value

crisp conversational tones and pay attention

you should speak this way