HROB 101 Ch.7 Trust, Justice, and Ethnics

While disposition-based trust guides us in cases where we have little information about another party, ______-based trust is largely based on our perception of the other party's trustworthiness.

cognition

Hunter believes that the financial statements issued by his company are truthful and were prepared using generally accepted accounting principles. Hunter has confidence in his company's:

ethics

The fairness of an authority's decision making is judged along four dimensions: distributive justice, procedural justice, interpersonal justice, and ______ justice.

informational

"A man of his word" would BEST describe which dimension of trust-worthiness?

integrity

Moral _______ reflects an authority's degree of commitment to the moral course of an action.

intent

Krystina is a sales associate at an office supply store. A customer wants to buy a certain printer but the price is out of his reach. Krystina knows that the same printer is on sale at another store for considerably less money and wonders whether she should tell the customer. This is an example of:

moral awareness

The degree to which people pay attention to moral issues is referred to as their:

moral awareness

______ justice is a reflection of an individual's perceived fairness of the processes used in reaching decisions.

procedural

In a recent poll, 51% of consumers believed that Google is an appealing place to work and treats its employees well. This perception is part of Google's:

reputation

______ is the willingness to be vulnerable to another party based on positive expectations about that party's actions and intentions.

trust

A person's general expectations that the word, promises and/or statements of another party can be relied upon are referred to as his or her:

trust propensity

Rank the types of trust in the order in which they develop over time, with the first listed on top and the last listed on the bottom.

1. Disposition-based trust 2.Cognition-based trust 3. Affect-based trust

Match the facet of moral intensity with its description:

1. Magnitude of consequences- The anticipated level of impact of the outcome. 2. Probability of effect- The likelihood that the act will occur and/or cause harm. 3. Temporal Immediacy- The interval between when the act occurs and its consequences. 4. Concentration of effect- The extent to which consequences of the act are focused.

List the stages of the four-component model of ethical decision-making in order, with the first step listed at the top, and the last step listed at the bottom.

1. Moral Awareness 2. Moral Judgement 3. Moral Intent 4. Ethical Behavior

Match the stage of Kohlberg's theory of cognitive moral development with its example.

1. Preconventional-What do I have to do in order to avoid punishment? 2. Conventional- Will people perceive me as a bad person if I do this? 3. Postconventional- What are the moral principles or rights involved in this situation?

Which of the following moral principals judge the morality of an action according to its goals, aims or outcomes?

1. Utilitarianism 2. Egosim

Which of the following is the BEST description of the relationship between trust and job performance?

Employees with high levels of trust tend to have higher levels of task performance.

Which of the following is the BEST description of affect-based trust?

It depends on our feelings toward the other party.

The observational study of how people behave and what sorts of moral standards they claim to have is referred to as ________ ethics.

descriptive

Which of the following BEST describes informational justice?

The perceived fairness of the communication provided to employees from authorities.

Which element of trustworthiness is defined as the skills, competencies and areas of expertise that enables an authority to be successful in some specific context?

ability

According to research, the level of trust in authorities were significant predictors of employee's ______; i.e., how much they devoted their attention to work rather than "playing politics".

ability to focus

When her assistant made a suggestion during a staff meeting, Kathy laughed out loud and said, "Congratulations, Greg, you won the Stupid Employee of the Week Award. Let's everyone give Greg a round of applause." Kathy's behavior is referred to as:

abusive supervision

The reason that Matt uses Abels Advisors as his financial consultant is that he genuinely believes that they have his best interests at heart and will do what is best for him, not what makes the most money for their firm. This BEST demonstrates which dimension of trustworthiness?

benevolence

"A fair day's pay for a fair day's work" most accurately describes which dimension of justice?

distributive

The concept of corporate social responsibility suggest that an organizations should strive to meet the ethical, legal, citizenship and _________ expectations of society.

economic

Which of the following moral principles judge the morality of an action solely on its intrinsic desirability?

ethics of rights, virtue ethics

Employees judge the fairness of an authority's decision making along four dimensions: distributive justice, procedural justice, interpersonal justice and differential justice.

false

Dusty was extremely upset when his flight was cancelled, but the ticket agent at the airport was extremely polite, calm and displayed a genuine willingness to help him get to his destination. Dusty believes that ______ justice took place.

interpersonal

Sandra is an accountant at SPX Co. and her boss has asked her to alter the numbers on the financial statements requested by outside auditors. Sandra is debating whether this action would be ethical or not. This is an example of:

moral judgment

_____ exchange relationships involve a connection with another person and fosters trust and expectations that the other person will honor their obligations.

social

Before the company instituted a new smoking ban, representatives from Human Resources met with groups of workers to get their feedback on the most effective way to enact the policy. Which procedural justice rule did these meetings represent?

voice

Wally accidentlly discovered that his boss was falsifying EPA reports about the release of chemicals from the company's manufacturing process into the community's water supply. Wally contacted the EPA and reported his findings. This is an example of:

whistle-blowing