interpersonal communication
communication
a continuous transactional process involving particpants who occupy different but overlapping environments and create relationships through the exchange of messages many of which are affected by external, physiological, and psychological noise
personality
a relatively consistent set of traits exhibited by a person across a variety of situations
territory
a stationary area claimed by an individual
perception checking
a three part method for verifying the accuracy of interpretations includinga description of the sense data two possible interpretations and a request for confirmaiton of the interpretations
equivocal language
ambiguous language that has two or more equally plausible meanings
self fulfilling prophecy
an expectaitontof an event followed by behaviors based on that ecpectation that makes the out come more likely to occure than would have been the case otherwise
irrational thinking
beliefs that have no basis in reality or logic; once source of debilitative stage fright
stereotyping
catergorizing individuals according to a set of cahracteristecs assumed to belong to all memebers of a group
emblems
deliberate nonverbal behaviors with precise meanings, known to virtually all memebers of a cultrual group
rumination
dewlling persistently on negative thoughts that in turn intesifies negative feelings
facilitative emotions
emotions that contribute to effective functioning
debilitative emotions
emotions that prevent a person from functioning effectively
social comparison
evaluation of oneself in terms of or by comparison to others
interpersonal communication
in a quantitative sense communication between two individuals in a qualitative sense, communication in which the parties consider one another as unique individuals rather than objects. it is characterized by minimal use of stereotyping lables, unique, idiosyncratic rules and a high degree of information exchange.
abstract language
language that is vague and general rather than concrete and specific
nonverbal communication
messages expressed by other than linquistic means
parapanguage
nonlinguistic means of vocal expression, rate, pitch, tone and so on
illustrators
nonverbal behaviors that accompany and support verbal messages
significant others
people whose opinon is important enough to affect ones self concept strongly
semantic rules
rules that govern the meaning of language as opposed to its structure
communication competience
the ability to accomplish ones personal goals in a manner that maintains a relationship on terms that are acceptable to all parties
cognitive complexity
the ability to construct a variety of frameworks for viewing an issue
empathy
the ability to project oneself into another person's point of view, so as to experience the others thoughts and feelings
culture
the attitudes and behavior that are characteristic of a particular social group or organization
identity mangement
the communication strategies people use to influence how others view them
environment
the field of experiences that lead a person to make sense of anothers behavior. environments consist of physical characteristics, personal experiences, relations, history and cultural background
selection
the first state in the perception process in which some data are chosen to attend to and others to ignore
presenting self
the image a person presents to others. it may be identical with or different from the perceived and ideal self
self seteem
the part of the self concept that involves an individuals evalutions of his or her self worth
perceived self
the person we believe ourselves to be in moments of candor. it may be identical with or differnet from the presenting and ideal self
halo effect
the power of a first impression to influence subsequient perceptions
attribution
the process of attaching meaning to behavior
interpretation
the process of attaching meaning to sense data
self monitoring
the process of attending to ones behavior and using those obeservations to shape the way one behaves
punctuation
the process of determining the causal order of events
self concept
the relatively stable set of perceptions each individual holds of himself or herself
organization
the second stage in the perception process in which selected information is arranged in some meaningful way
negotiation
the sense-making that occurs between and among people as they influenece one another's perceptions and try to achieve a shared perspective. fourth stage in the perception process
kinesics
the study of body position and motion
proxemics
the study of how people use interpersonal space and distance
hapatics
the study of touching
self serving bias
the tendency to interpret and explain information in a way that casts the perceiver in the most favorable manner
cognitive conservatism
the tendency to seek and attend to information that conforms to an existing self concetp
static evaluation
the tendency to view people or relationships as unchanging
reflected aprraisal
the theory that a person's self concep mirrors the way the person believes others regard him or her
adaptors
unconscious bodily movements in response to the environment
relative words
words that gain their meaning by comparison