Intro to Automotive
Two technicians are discussing U.S. thread sizes. Technician A says fastener threads can be fine or coarse. Technician B says that fine threads provide greater holding strength in soft materials. Who is correct?
A only
Two technicians are discussing automotive jacks. Technician A says that floor jacks are the most common jack found in automotive shops. Technician B says that most floor jacks in shops are rated between six and eight tons. Who is correct?
A only
Two technicians are discussing right-to-know laws. Technician A says that right-to-know laws require employers to notify employees of dangerous materials in the work area. Technician B says that right-to-know laws require employees to be trained after one year on the job. Who is correct?
A only
Two technicians are speaking about helicoils. Technician A says helicoils can be threaded into a properly prepared hole to repair damaged threads. Technician B says helicoils can be used to make external threads on a shaft or rod. Who is correct?
A only
Two technicians are discussing bolts. Technician A says that the shank of a bolt is the area between the head and the threads. Technician B says that replacement bolts can be any grade as long as the thread pitch and size is correct. Who is correct?
A only
Two technicians are discussing government agencies. Technician A says that the Environmental Protection Agency (EPA) was formed to protect the environment. Technician B says that the EPA is only concerned with storage of waste products. Who is correct?
A only
Two technicians are discussing measuring bearing journals. Technician A says that measurements should be made on a machined area. Technician B says that unmachined areas are typically measured. Who is correct?
A only
Which type of fire extinguisher is required for an oil or gasoline fire? A (green) B (red) C (blue) D (yellow)
B (red)
Two technicians are discussing shop safety. Technician A says that eye injuries are one of the most common injuries. Technician B says that most eye injuries could be prevented if safety equipment was used. Who is correct?
Both A and B
Two technicians are discussing snaprings. Technician A says special pliers should be used when removing and installing snaprings. Technician B says snaprings can be internal or external. Who is correct?
Both A and B
ASE certified technicians have at least how much experience? a) Zero years b) 2 years c) 4 years d) 5 years
b) 2 years
What condition has resulted since the formation of OSHA? a) Accidents related to unsafe working conditions have increased. b) Accidents related to unsafe working conditions have decreased. c) Accidents related to unsafe working conditions have ceased. d) All workplace accidents have increased.
b) Accidents related to unsafe working conditions have decreased.
What statement is true of MSDSs? a) MSDSs are provided by your state government. b) MSDSs provide for the employee's protection. c) MSDSs are only for management to use. d) MSDSs are only produced for highly dangerous chemicals.
b) MSDSs provide for the employee's protection.
Employee accidents can cause _____. a) commendations at work b) higher insurance rates for employers c) employees to be fired d) employers to read MSDS
b) higher insurance rates for employers
You are only responsible for your own safety in a shop setting. T/F
False
Two technicians are discussing screwdrivers. Technician A says that the standard screwdriver is the most common screwdriver used. Technician B says that Phillips screwdrivers have a recessed-type head. Who is correct?
NOT A only B only (maybe BOTH)
Two technicians are discussing tap and die sets. Technician A says that tap and die sets can only be used to make threads, not repair them. Technician B says that bottom taps are used to thread holes that extend completely through the component. Who is correct?
NOT A only B only (maybe BOTH)
Two technicians are discussing bore measurements. Technician A says that bores can be measured at the top with an outside micrometer. Technician B says that bores must be measured from the inside with a telescoping gauge. Who is correct?
NOT Both A and B Don't know...
Two technicians are discussing adjustable wrenches. Technician A says that the length of the wrench handle does not determine how wide the jaws open. Technician B says that adjustable wrenches are sized by the wrench handle. Who is correct?
NOT Neither Probably B only
What is a characteristic of keys (fasteners)? a) Keys are only round shaped. b) Keys are used to retain parts on a shaft. c) A keyway holds the entire key. d) Keys alone hold the mated components together.
NOT d)
Two technicians are discussing wrenches. Technician A says that fingers should be wrapped around the handle of an open-end wrench if the wrench needs to be pushed toward an obstruction. Technician B says that an open-end wrench holds a bolt head better than a box-end wrench. Who is correct?
Neither A and B
Describe a TSB.
TSB (Technical Service Bulletins) are articles published about a car (specified by make, model, year) regarding recalls, common repairs, etc.
The way you dress and act in the shop reflects on your professionalism. T/F
True
Vise grip pliers are compound-lever pliers that can be locked to the part. T/F
True
Washers help to distribute the clamping load on a part. T/F
True
Wheel blocks should always be placed in front and behind a tire. T/F
True
Two technicians are discussing first aid treatments. Technician A says that treating for shock should be the last consideration in treating an injured person. Technician B says that going into shock can cause death quicker than the injury. Who is correct?
B only
Two technicians are discussing pliers. Technician A says that pliers are typically used to loosen nuts and bolts. Technician B says that pliers act as an extension of a technician's fingers. Who is correct?
B only
Two technicians are discussing runout. Technician A says that runout won't affect vehicle operation. Technician B says that runout can cause severe vibration. Who is correct?
B only
Two technicians are discussing snaprings. Technician A says that snaprings are made from high-quality aluminum. Technician B says that snaprings may be internal or external. Who is correct?
B only
Two technicians are discussing the Environmental Protection Agency (EPA). Technician A says the EPA was formed in the 1890's to address pollution from factories. Technician B says that the EPA met with early resistance in its efforts to protect the environment. Who is correct?
B only
Two technicians are discussing first aid for eye injuries. Technician A says that it is best if water is constantly flushed over an injured eye until medical assistance arrives. Technician B says that you should never rub an injured eye. Who is correct?
Both A and B
Two technicians are discussing measuring bores with inside micrometers. Technician A says that extension spindles allow the measurement of cylinder bores. Technician B says that once the micrometer is inserted into the bore and extended, it should be tightened and removed. Who is correct?
Both A and B
Two technicians are discussing offset screwdrivers. Technician A says that offset screwdrivers are for working in tight spaces. Technician B says that offset screwdrivers come in a variety of sizes. Who is correct?
Both A and B
A dealership is always owned by the manufacturer. T/F
False
A thread pitch gauge is designed to measure the grade of a bolt. T/F
False
A torque-to-yield bolt can be reused. T/F
False
Adjustable wrenches are as strong as standard open-end wrenches. T/F
False
Bolts use a threaded hole to hold automotive parts together. T/F
False
Combination pliers are the least common type of pliers used. T/F
False
Eye and face protection is not necessary in a shop setting. True / False
False
Flat rate compensation generally discourages speed and efficiency in technicians. T/F
False
Franchises are independently owned, but managed by the franchiser. T/F
False
Hearing protection must never be worn in an automotive shop setting. True/ False
False
If a mistake is made, it should be repaired at the vehicle owner's expense. T/F
False
Larger automotive shops typically have only one level of management. T/F
False
OSHA is a state agency that was established to protect the environment. T/F
False
Once obtained, ASE certifications never need to be renewed. T/F
False
Recalls are issued only by repair facilities and are unrelated to safety. T/F
False
Rubber mallets are used for driving pilot pins. T/F
False
The item below (jackstands) is used for lifting a vehicle. T/F
False
The least common injury in a shop setting is an eye injury. T/F
False
The length of the bolt is measured from the top of the head to the bottom of the thread. T/F
False
Threaded fasteners are the least common fastener type. T/F
False
Two technicians are discussing hazardous material storage. Technician A says that hazardous material may be stored anywhere in the shop as long as it is labeled. Technician B says that empty containers of brake cleaner are not considered hazardous because the cleaner is no longer present. Who is correct?
Neither A or B
Two technicians are discussing lifting heavy items. Technician A says that you should always keep your back bent while lifting. Technician B says that most of your lifting ability comes from your lower back. Who is correct?
Neither A or B
Two technicians are discussing torque-to-yield bolts. Technician A says that torque-to-yield bolts are reusable. Technician B says torque-to-yield bolts are temporarily distorted when removed. Who is correct?
Neither A or B
Container labels must contain _____. a) the minimum amount of information possible b) the date the substance was poured into the container c) exactly the same items found on the MSDS d)the hazardous materials roster
Not d) the hazardous materials roster Probably c) exactly the same items found on the MSDS
While all characters of the VIN are important, describe below which each one represents. 2nd Character=_________________ 5th Character=_________________ 8th Character=_________________ 10thCharacter=_________________
The 2nd character represents the manufacturer and the place where the vehicle was produced. The 5th character indicates the model or the vehicle. The 8th character is the engine code. And the 10th character states the calendar year.
A dial indicator can measure shaft endplay. T/F
True
A replacement fastener must be of equal size and grade. T/F
True
A screw uses the set of threads it has to work together with the set of threads in the component in order to clamp the two parts together. T/F
True
A tap and die set is designed for making threads and repairing them. T/F
True
Box-end wrenches have less chance of slipping off than an open-end wrench. T/F
True
Fire extinguishers must be matched to the type of fire you are fighting. True/False
True
Grade markings identify the strength of fasteners. T/F
True
Lift with your legs, not your back when picking up a heavy object. T/F
True
Local automotive repair shops are an asset to an area. T/F
True
Megadealerships are corporate-owned stores that have many manufacturer lines and many locations. T/F
True
NATEF certifies automotive training programs. T/F
True
Never rub your eye if you have suffered an eye injury. T/F
True
Offset screwdrivers are designed to work in tight spaces. T/F
True
Outside micrometers are used to measure journals or shafts to check for out-of-round. T/F
True
Runout is a term used to determine if there is a wobble in a wheel or disc. T/F
True
Sliding T-handles can be used to drive a socket. T/F
True
Some mistakes that are made by technicians can be life-threatening. T/F
True
TSB repairs can be completed under a warranty, but usually the customer must pay. T/F
True
Technicians have both technical responsibilities and legal responsibilities. T/F
True
The size of a wrench is determined by the nut or bolt head it fits on. T/F
True
What is true of washers? a) A flat washer is used between a nut and a component to distribute load. b) Lock washers have either external or internal teeth. c) Spring lock washers have two sharp edges. d) Flat washers are split.
a) A flat washer is used between a nut and a component to distribute load.
What statement is true concerning lifts? a) Automotive lifts make work easier. b) Double post lifts use one hydraulic cylinder. c) Scissors lifts are typically older lifts. d) Single post lifts are designed for brake work.
a) Automotive lifts make work easier.
Which type of wrench goes entirely around a nut or bold head? a) Box-end b) Gear c) Open-end d) Socket
a) Box-end
Which of these may be used to restore damaged threads on a bolt? a) Die b) Tap c) Both A and B d) Neither A nor B
a) Die
Metric bolt grade is indicated by ________. a) Numbers on the head b) Lines on the head c) Both A and B d) Neither A nor B
a) Numbers on the head
What is the shape of a dowel pin? a) Straight but tapered at the very end. b) Tapered the entire length. c) Rolled from a thin piece of metal. d) Straight.
a) Straight but tapered at the very end.
Repair orders are generally assigned to which technician? a) The first available technician experienced in that repair b) The highest paid technician c) The lowest paid technician d) The service writer
a) The first available technician experienced in that repair
What is true of torque wrenches? a) Torque wrenches are used to final-tighten bolts and nuts. b) Torque wrenches are designed to loosen bolts or nuts. c) Torque wrenches are factory set and never need adjustment. d) Torque wrenches automatically stop when they break over the set torque.
a) Torque wrenches are used to final-tighten bolts and nuts.
Runout is measured with a(n) _____. a) dial indicator b) inside micrometer c) caliper d) outside micrometer
a) dial indicator
Entry-level technicians usually receive _____ pay. a) hourly b) commission c) piece rate d) flat rate
a) hourly
Which tool is used to repair internal threads? a) tap b) helicoil c) stud d) die
a) tap
A micrometer can be used to measure to an accuracy of ________. a) 0.01 in b) 0.001 in c) 0.0001 in d) None of these
c) 0.0001 in
A bore measurement can be made with what two tools? a) An inside micrometer and a ruler b) Calipers and an outside micrometer c) An outside micrometer and a telescoping gauge d) A ruler and a telescoping gauge
c) An outside micrometer and a telescoping gauge
Which type of washer is used to provide an even clamping force? a) Star washer b) Lock washer c) Flat washer d) None of these
c) Flat washer
A telescopic gauge can be used to measure a cylinder bore if what other measuring device is used to measure the telescopic gauge? a) Small hole gauge b) Feeler gauge c) Micrometer d) Dial indicator
c) Micrometer
Which type of pliers is useful for locking onto an object? a) Combination b) Needle nose c) Vise grip d) Dykes
c) Vise grip
The accountant _____. a) greets the customer b) initiates the repair order c) also serves as the cashier d)is responsible for the service manager
c) also serves as the cashier
Nuts have _____. a) shanks b) studs c) internal threads d) a sharp edge
c) internal threads
There are ________ millimeters in one centimeter a) 100 b) 0.10 c) 1000 d) 10
d) 10
Which of these is NOT a type of lock nut? a) Nylon ring b) Distorted c) Castle nut and cotter pin d) All of these are locking nuts
d) All of these are locking nuts
What is one of the best things a first aid provider can do for a victim? a) Call 911. b) Put the victim to sleep. c) Get sterile bandages. d) Keep the injured person calm.
d) Keep the injured person calm.
