ISM3011 Ch.1

_____ is understanding the role of information in generating and using business intelligence. a. Information literacy b. Business ability c. Business mastery d. Information retrieval

A. Information Literacy

The purpose of an information system's _____ component is generating the most useful type of information for making decisions. a. process b. internal data c. external data d. database

A. Process

Truzan Creations, one of the leading names in the handicraft industry, recently launched a new artifact in the market. The company uses a database to store information on the number of products manufactured, the weekly sales, the list of suppliers, and the profits achieved. The process component of the information system is used to conduct analysis on the data to generate information about sales. Which can be used by Truzan Creations to generate predictions for its next sales period? A. Forecasting models B. Estimation graphs C. Modeling charts D. Theoretical hypotheses

A. forecasting models

A ____ is designed to reduce the cost of transporting materials while maintaining safe and reliable delivery. A. logistics information system B. personnel information system C. manufacturing information system D. marketing information system

A. logistics information system

A _____ is an organized integration of hardware and software technologies, data, processes, and human elements designed to produce timely, integrated, relevant, accurate, and useful information for decision-making purposes. A. management information system B. transaction-processing system C. sequential processing system D. data warehousing system

A. management information system

_____ strategy was identified by Michael Porter, a professor at Harvard Business School, for successfully competing in the marketplace. A. Transformational leadership B. Differentiation C. Groupthink collaboration D. Simulation

B. Differentiation

The data component of an information system is: a. a series of integrated files containing relevant facts. b. the input to the information system. c. a set of facts that have been analyzed by the process component. d. the output of the information system.

B. The input to the information system

Which system supports sales forecasting? A. Logistics information systems B. Personnel information systems C. Marketing information systems D. Financial information systems

C. Marketing information systems

Social networking sites can reduce organizations' costs by _____. A. giving customers more access to all sorts of organizational information B. limiting buyers' choices by offering services that make it difficult for customers to switch c. providing an inexpensive medium for targeting a large customer base

C. Providing an inexpensive medium for targeting a large customer base. (Social networking sites can reduce organizations' costs by providing an inexpensive medium for targeting a large customer base. Information systems and information technologies are used to help organizations be more competitive and to improve their overall efficiency and effectiveness.)

A personnel information system (PIS) helps in _____. A. improving transportation budgeting B. calculating product costs C. choosing the best job candidate D. determining portfolio structures

C. choosing the best job candidate

In the context of Porter's Five Forces Model, an organization limits buyers' choices by: A. encouraging the use of the Internet to gather information about products. B. launching duplicate products or services in the marketplace. C. offering services that make it difficult for customers to switch. D. charging market competitive rates for its products or services.

C. offering services that make it difficult for customers to switch.

Which decision is supported by a manufacturing information system (MFIS)? A. Determination of portfolio structures B. Improvement of routing and delivery schedules C. Analysis of price changes and discounts D. Monitoring of cost trends

C.Analysis of price changes and discounts

Which decision is supported by a financial information system (FIS)? a. Analyzing sales personnel b. Choosing the best job candidate c. Improving routing and delivery schedules d. Determining portfolio structures

D. Determining portfolio structures

In the context of the IT job market, the top information systems job belongs to the ____. A. computer programmer B. systems analyst C. webmaster D. chief technology officer

D. chief technology officer

For the past 60 years, _____ have been applied to structured tasks such as record keeping, simple clerical operations, and inventory control. A. object-oriented-modelling systems B. procedural-programming systems C. business-analysis systems D. transaction-processing systems

D. transaction-processing systems

Database management systems _____. a. are used to create, organize, and manage databases b. improve routing and delivery schedules of databases c. are written for specific database applications d. include transaction-processing reports for database analysis

a. are used to create, organize, and manage databases (To create, organize, and manage databases, a database management system (DBMS) is used, such as Microsoft Access or FileMaker Pro for home or small-office use.)

In designing a management information system (MIS), the first task is to _____. a. clearly define the system's objectives b. collect data c. analyze data d. provided information in a useful format

a. clearly define the system's objectives (In designing an MIS, the first task is to clearly define the system's objectives. Second, data must be collected and analyzed. Finally, information must be provided in a useful format for decision-making purposes.)

The final task in designing a management information system (MIS) is _____. a. collecting and analyzing internal and external data for accuracy and relevancy b. providing information in a useful format for decision-making purposes c. clearly defining the system's objectives d. integrating hardware and software components

b. providing information in a useful format for decision-making purposes

_____ is a database management system (DBMS) that is suitable for a large organization. a. Microsoft Access b. FileMaker Pro c. Oracle d. Java

c. Oracle (In a large organization, a DBMS such as Oracle or Microsoft SQL might be used.)

To be useful, information systems should _____. a. use command line user interfaces b. generate raw data, which can be used for decision making c. produce information in different formats d. not use rumors, unconfirmed reports, and stories

c. produce information in different formats (To be useful, information systems should produce information in different formats, including graphics (e.g., pie charts and bar graphs), tables, and exception reports, which highlight information that is outside a specified range. Supplying information in a variety of formats increases the likelihood of users understanding and being able to use the information.)