ITC761-899 CHAP 5

Which of the following statements about Java is not true?

Java programs cannot be used on mobile devices.

Which of the following statements about mobile devices is not true?

Qualcomm has a monopoly on manufacture of processers for mobile devices.

A formal contract between customers and their service providers that outlines the specific responsibilities of the service provider and to the customer is called a(n):

SLA.

Which of the following refers to a set of self-contained services that communicate with each other to create a working software application?

SOA

All of the following are current hardware platform trends except:

SOA.

Which of the following involves hosting and managing access to software applications delivered over the Internet to clients on a subscription basis?

SaaS

Which of the following is not an example of a wearable computing device?

Smartphones

All of the following are typically factors in a firm's decision to engage consulting and system integration services except:

The firm's staff knows more about the firm's IT infrastructure than service providers.

Which model can be used to analyze the direct and indirect costs to help firms determine the actual cost of specific technology implementations?

Total cost of ownership

Which of the following is an example of a legacy system?

Transaction processing system running on a mainframe

Which of the following is the network standard for connecting desktop computers into local area networks that enabled the widespread adoption of client/server computing and local area networks and further stimulated the adoption of personal computers?

ethernet

The Internet hardware server marketplace:

has become increasingly concentrated in top firms.

The Windows operating system:

is an operating system used by nearly 88 percent of PCs.

In a multitiered network:

the work of the entire network is balanced over several levels of servers

A(n) ________ is an integrated circuit which contains two or more processors to enhance performance and reduce power consumption.

multicore processor

Prewritten, commercially available sets of software programs that eliminate the need for a firm to write its own software programs for certain functions, are referred to as:

software packages.

Which of the following is a leading networking hardware provider?

Cisco

During which era did business firms begin seriously to use TCP/IP?

Enterprise Computing

How would you determine the market demand for your firm's IT services?

Hold focus groups to assess whether your services are meeting the needs of your customers.

At what percent of capacity do most servers operate?

15-20%

Hardware and software acquisition costs account for about ________ percent of TCO.

20%

Which of the following is the most popular smartphone operating system?

Android

________ are small, specialized software programs that run on the Internet, on a computer, or on a mobile phone or tablet and are generally delivered over the Internet.

Apps

Firms that allow employees to use their own devices are embracing which of the following?

BYOD

Which of the following is not an example of the mobile digital platform?

SDS devices

All of the following have multitouch capabilities except:

Unix

________ uses individual atoms and molecules to create computer chips and other devices.

nanotechnology

The practice of contracting custom software development to an outside firm is commonly referred to as:

outsourcing.

The ability to be in multiple states at once, dramatically increasing processing power, is a hallmark of:

quantum computing.

A client computer networked to a server computer, with processing split between the two types of machines, is called a(n):

two-tiered client/server architecture.

Which of the following refers to a set of loosely coupled software components that exchange information with each other using standard web communication standards and languages?

web services

Which of the following is not an example of the consumerization of IT?

Amazon Web services

Which of the following enables a single physical resource (such as a server or a storage device) to appear to the user as multiple logical resources?

Virtualization

Which of the following is a recent addition to the mobile digital platform?

Wearable computing devices

Which of the following is an easy-to-use software program with a graphical user interface for displaying web pages and for accessing the web and other Internet resources?

Web browser

Which of the following is not a technology driver transforming IT infrastructure?

Widespread rejection of technology standards

Which of the following became the standard PC in the Personal Computer Era?

Wintel PC

The introduction of the minicomputer:

allowed computers to be customized to the specific needs of departments or business units.

Linux is:

an example of open-source software.

A(n) ________ is used to communicate between a user and an organization's back-end systems.

application server

Interpretations of Moore's law assert that:

computing power doubles every 18 months.

Place the following eras of IT infrastructure evolution in order, from earliest to most recent: 1. Cloud Computing Era; 2. Client/Server; 3. Enterprise Era; 4. Personal Computer; and 5. Mainframe and Minicomputer.

5, 4, 2, 3, 1

Which of the following involves practices and technologies to minimize the environmental effects of manufacturing and managing computing devices?

Green computing

All of the following are cloud computing services except:

IaaS

Which of the following statements about Linux is not true?

Linux is the leading operating system for desktop systems.

________ states that the value or power of a network grows exponentially as a function of the number of network members.

Metcalfe's Law

Which of the following are the leading operating systems for corporate servers?

Microsoft Windows Server, Unix, and Linux

Which of the following types of computing involves purchasing computing power from a remote provider and paying only for the computing power used?

On-demand

Which type of software is created and updated by a worldwide community of programmers and available for free?

Open source

Which of the following is not an IT infrastructure service component?

Operating system software

Which of the following is not one of the characteristics of cloud computing, as defined by the U.S. National Institute of Standards and Technology?

Reduced elasticity

Which of the following refers to the ability of a computer, product, or system to expand to serve a larger number of users without breaking down?

Scalability

Which of the following is not one of the current software platform trends?

Software outsourcing

Which of the following is a multitasking, multiuser, operating system developed by Bell Laboratories that operates on a wide variety of computers from different manufacturers?

Unix

Which of the following is the foundation technology for web services?

XML

________ provides a standard format for data exchange, enabling web services to pass data from one process to another.

XML

Which of the following is not one of the main six factors to consider when evaluating how much your firm should spend on IT infrastructure?

Your firm's organizational culture

Nanotubes are about 10,000 times thinner than:

a human hair.

ZipRealty, which combines Google Maps with real estate data, is an example of:

a web mashup.

Which type of infrastructure service stores and manages corporate data and provides capabilities for analyzing the data?

Data management