Kazman 311 Chapter 5 exam question bank

D) Discussion forums

10) ________ emulate traditional bulletin boards and allow for threaded discussions between participants. A) Instant messages B) Online document systems C) Blogs D) Discussion forums E) Wikis

A) groupware

4) Many ________ systems used by organizations combine a variety of tools supporting both synchronous and asynchronous communication and collaboration. A) groupware B) firmware C) spyware D) malware E) mashup

TRUE

40) When Web pages are designed using semantic principles, computers will be able to read the pages, and search engines will be able to give richer and more accurate answers.

FALSE

41) Social sharing and collaboration are two of the core Web 1.0 values.

FALSE

42) According to the network effect, if some users of a network lack knowledge, the network has little or no value.

E) collective intelligence

43) A major benefit of social software is the ability to harness the "wisdom of crowds" that is also referred to as ________.

C) collective intelligence

44) The concept of ________ is based on the notion that distributed groups of people with a divergent range of information and expertise will be able to outperform the capabilities of individual experts.

D) meeting system

45) An electronic ________ is essentially a collection of personal computers networked together with sophisticated software tools to help group members solve problems and make decisions through interactive electronic idea generation, evaluation, and voting. A) folksonomy B) fund transfer C) data interchange D) meeting system E) tag cloud

E) Blogging

46) ________ is the process of creating an online text diary made up of chronological entries that comment on everything from one's everyday life to wine and food, or even computer problems. A) Crowdsourcing B) Keylogging C) Pharming D) Phishing E) Blogging

A) blogs

47) Which of the following Web 2.0 applications has been classified by noted technology journalist Nicholas Carr as the "amateurization" of journalism? A) blogs B) discussion forums C) message boards D) instant messaging E) chat rooms

E) bloggers

48) People who maintain blogs are called ________. A) analysts B) testers C) developers D) readers E) bloggers

C) clickbait

49) When a company tries to attract Web traffic by posting incomplete or tantalizing headlines it is using ________. A) a link to their website B) a link to a similar article C) clickbait D) an intelligent search engine E) a Web indicator

A) groupware

5) The term ________ refers to a class of software that enables people to work together more effectively. A) groupware B) firmware C) spyware D) malware E) mashup

A) instant messaging

50) Which of the following facilitate(s) real-time written conversations? A) instant messaging B) discussion forums C) status updates D) blogging E) tagging

A) Media sharing

51) ________ is a cooperative social media application making use of the network effect. A) Media sharing B) Rich site summary C) Media tagging D) Instant messaging E) A discussion forum

D) Webcasting

52) ________ is the distribution of digital media, such as audio or video files, via syndication feeds for on-demand playback on digital media players. A) Narrowcasting B) Crowdsourcing C) Blogging D) Webcasting E) Phishing

C) Social networking

74) ________ sites create social online communities where individuals with a broad and diverse set of interests meet and collaborate. A) Crowdsourcing B) Social cataloging C) Social networking D) Social bookmarking E) Media sharing

A) Social search

75) ________ attempts to increase the relevance of search results by including content from blogs and microblogging services. A) Social search B) OpenSearch C) Enterprise search D) Metasearch E) Netsearch

TRUE

38) Social media is a classification of Web 2.0 applications.

TRUE

39) Social software can enhance communication within organizations as well as between an organization and its stakeholders.

B) Virtual teams

1) ________ are comprised of members from different geographic areas assembled as needed to collaborate on a certain project. A) Work groups B) Virtual teams C) Non-core teams D) Task forces E) Command groups

D) Two or more people working together to achieve a common goal.

11) Which of the following statements is true about collaboration? A) Two or more people cooperating. B) Two or more people working together on a project team. C) Two or more people meeting together at lunch. D) Two or more people working together to achieve a common goal. E) Two or more people working together.

B) portals

12) In addition to being used for communication and collaboration, organizational intranets are widely used for enabling employee self-service for administering benefits, managing retirement plans, or other human resources-based applications through employee ________.

D) a social intranet.

13) To enable collaboration and communication within an organization's workforce, many companies now use ________. A) the Internet B) Skype C) Gmail D) a social intranet. E) videoconferencing

D) to indicate the topic and relate the tweet to other tweets about the same topic

14) A hashtag (#) is used in a tweet ________. A) to show who the tweet is from B) to show who the tweet is to C) to indicate it is of extreme importance D) to indicate the topic and relate the tweet to other tweets about the same topic E) to indicate how the tweet is delivered

TRUE

15) Membership on virtual teams is fluid, with teams forming and disbanding as needed, with team size fluctuating as necessary, and with team members coming and going as they are needed.

FALSE

16) Virtual meetings can only be held synchronously by using technologies such as online discussion boards.

TRUE

17) Virtual teams are commonly used for tasks such as developing systems and software.

FALSE

18) A work flow automation system is an example of a synchronous groupware tool.

FALSE

19) E-mail is an example of synchronous communication.

D) videoconferencing

2) Which of the following is an example of synchronous communication? A) online reviews B) work flow automation systems C) bulletin board systems D) videoconferencing E) e-mail

TRUE

20) Desktop videoconferencing has been enabled by the growing power of processors powering personal computers and faster Internet connections

TRUE

21) Enterprise search engines such as Microsoft's Enterprise Search or the Google Search Appliance are designed to retrieve content from various internal data sources, including documents, databases, or applications linked to the company's intranet.

B) shift in user's role from the passive consumer of content to its creator

25) Which of the following is a basic concept associated with Web 2.0? A) shift in user's preference from online sites to encyclopedias as sources of unbiased information B) shift in user's role from the passive consumer of content to its creator C) shift in user's interest from sharing information to finding information D) shift in user's lifestyle due to increased purchasing power E) shift in user's preference to environment-oriented products

B) Web 2.0

26) Dynamic Web applications are often referred to as ________ applications. A) user B) Web 2.0 C) service D) static interaction E) Web blog

A) Web 1.0 - Read, Web 2.0 - Read, write

27) Which of the following is a shifting perspective from Web 1.0 to Web 2.0? A) Web 1.0 - Read, Web 2.0 - Read, write B) Web 1.0 - Read, Web 2.0 - Write C) Web 1.0 - Me, Web 2.0 - You D) Web 1.0 - Write, Web 2.0 - Read E) Web 1.0 - You, Web 2.0 - Me

E) It is an application or a Web site that uses data from one or more service providers.

28) Which of the following statements is true about a mashup? A) It is a small interactive tool used for a single purpose. B) It is used to increase brand awareness through the network effect. C) It is the process of allowing companies to use everyday people as a cheap labor force. D) It is used to disseminate information to a narrow audience. E) It is an application or a Web site that uses data from one or more service providers.

A) semantic

29) The ________ Web, originally envisioned by Tim Berners-Lee, one of the founders of the Internet, is a set of design principles that will allow computers to be able to better index Web sites, topics, and subjects. A) semantic B) affiliate C) folksonomy D) collaborative E) phishing

A) e-mail

3) Which of the following is an example of asynchronous communication? A) e-mail B) videoconferencing C) online chat D) shared whiteboards E) electronic meeting support systems

A) Web pages were designed to be understood by people, but not by computers.

30) Which of the following is a reason for the development of the semantic Web? A) Web pages were designed to be understood by people, but not by computers. B) Users are able to use any device in any network for any service. C) Users provide a lot of unnecessary personal information on social networking sites. D) Widgets cannot be integrated into Web pages. E) Users are skeptical while making purchases online due to the fear of getting cheated.

A) Web 3.0

31) Some people see ________ as the "contextual Web," where the immense amounts of content available to users will be filtered by contextual factors such as time, location, social activities, and so on. A) Web 3.0 B) Web 2.0 C) Web 4.0 D) Web 5.0 E) Web 1.0

B) the number of other users

32) The network effect refers to the notion that the value of a network is dependent on ________. A) the speed of the network B) the number of other users C) the knowledge of the users D) the commitment of the users E) the technical expertise of the moderators

FALSE

33) In a Web 2.0 application, there is a relatively strict distinction between content creators and content consumers.

FALSE

34) Web 1.0 applications allow people to collaborate and share information online.

TRUE

35) Web 2.0 applications allow people to collaborate and share information online.

TRUE

36) The idea of mashups came from popular music where many songs are produced by mixing two or more existing songs together

FALSE

37) The value of a network decreases with the number of other users.

E) can be played on a variety of devices in addition to Apple's iPods

53) The term "podcasting" is a misnomer because podcasts ________. A) are concerned with the dissemination of information to a narrow audience B) cannot be played on Apple's iPods C) are not related to distribution of digital media for digital devices D) are concerned with outsourcing tasks to a large group of people or community E) can be played on a variety of devices in addition to Apple's iPods

E) It is used to access the most current blogs, podcasts, videos, and news stories.

54) Which of the following statements is true about a Real Simple Syndication (RSS) feed? A) It is used to increase brand awareness through the network effect. B) It is used to disseminate information to a narrow audience. C) It is used to market the product without the audience realizing it. D) It is used to enable people to work on a variety of Internet related projects in more flexible ways. E) It is used to access the most current blogs, podcasts, videos, and news stories.

C) folksonomies

55) Social bookmarking allows users to share Internet bookmarks and to create categorization systems. These categorization systems are referred to as ________. A) tag clouds B) podcasts C) folksonomies D) geospatial metadata E) microblogs

D) It allows users to create folksonomies.

56) Which of the following statements is true about social bookmarking? A) It is the distribution of digital media. B) It allows podcasters to publish and push current shows to the viewers or listeners. C) It allows people to communicate using avatars. D) It allows users to create folksonomies. E) It allows users to post short "status updates."

A) Social cataloging

57) ________ is the creation of a categorization system by users. A) Social cataloging B) Podcasting C) Social blogging D) Webcasting E) Crowdsourcing

B) Tagging

58) ________ refers to manually adding metadata to media or other content. A) Phishing B) Tagging C) Crowdsourcing D) Podcasting E) Netcasting

C) Metadata

59) ________ is data about data. A) Multi data B) Data house C) Metadata D) Data system E) Pointer data

E) intranets

6) Which of the following is a collaboration management tool that is used to facilitate virtual or collocated meetings? A) Internet forums B) video conferencing C) blogs D) fax E) intranets

B) Tag clouds

60) ________ can be used to visualize user-generated content on a site. A) Crowdsourcing B) Tag clouds C) Phishing D) Podcasts E) Pharming

C) to know the location of a person sending out a breaking news update on Twitter

61) Which of the following statements is a use of geotagging? A) to use avatars while chatting online B) to create categorization systems for social cataloging C) to know the location of a person sending out a breaking news update on Twitter D) to create folksonomies for social bookmarking E) to use syndicated feeds while sharing media

A) allow for easy transferability of documents from one person to another

62) Cloud-based collaboration tools ________. A) allow for easy transferability of documents from one person to another B) have well-documented procedures for system complexities C) reduce the risk of exposing sensitive corporate data D) require users to frequently upgrade their software E) are complex and time-consuming

C) instant messaging

63) The WhatsApp application was created in 2009, and has quickly risen to broad popularity. WhatsApp is a(n) ________ application. A) blogging B) social networking C) instant messaging D) microblogging E) e-commerce

E) Google Docs

64) ________ is an example of an online office suite comprised of a spreadsheet application, a word processor, and a presentation application. A) Google Mail B) Google Talk C) Google Maps D) Google Calendar E) Google Docs

A) microblog

65) Twitter is a(n) ________. A) microblog B) retail Web site C) advertising Web site D) e-commerce site E) online store

D) content management

66) A(n) ________ system allows users to publish, edit, version track, and retrieve digital content, such as documents, images, audio files, videos, or anything else that can be digitized. A) social presence B) collective intelligence C) application sharing D) content management E) peer production

C) content management system

67) WordPress is a(n) ________. A) social networking Web site B) microblog C) content management system D) instant messaging application E) e-commerce Web site

A) Peer production

68) ________ is the creation of goods or services by self-organizing communities. A) Peer production B) A folksonomy C) A journal D) Groupware E) Crowdsourcing

D) Anyone can help in producing or improving the final outcome.

69) Which of the following statements is true about peer production? A) The creator is responsible for publishing new information. B) Only editors have the right to develop new content. C) It is also known as an enterprise content system. D) Anyone can help in producing or improving the final outcome. E) A guest is a person who can only view the digital information.

B) Apple FaceTime

7) ________ is an example of an electronic conferencing tool. A) MS Outlook B) Apple FaceTime C) Wikipedia D) Google Docs E) MS SharePoint

E) Contributors continuously edit or delete each other's posts.

70) Which of the following occurs during wiki wars? A) Editors do not agree with the creators of the content. B) Editors agree with the creators of the content. C) Administrators refuse to publish a creator's content. D) Guests edit a creator's content without permission. E) Contributors continuously edit or delete each other's posts.

C) Crowdsourcing

71) ________ is a phenomenon in which companies use everyday people as a cheap labor force. A) Nearshoring B) Phishing C) Crowdsourcing D) Narrowcasting E) Pharming

A) Mechanical Turk

72) Amazon.com took crowdsourcing mainstream with its micro-task marketplace called ________. A) Mechanical Turk B) Citizen Science C) Smart Mob D) Click Workers E) Crowd Fixing

B) Open innovation

73) ________ refers to the process of integrating external stakeholders into the innovation process. A) Nearshoring B) Open innovation C) Media sharing D) Crowdsourcing E) Social cataloging

A) It uses the network effect to increase brand awareness.

76) Which of the following statements is true about viral marketing? A) It uses the network effect to increase brand awareness. B) It uses everyday people as a cheap labor force. C) It is the dissemination of information to a narrow audience. D) It enables people to work on a variety of Internet related projects in more flexible ways. E) It is used to market a product without the audience realizing it.

C) making sequels

77) According to Thomas Baekdal, which of the following is a critical factor for the success of a viral marketing campaign? A) restricting access to viral content B) doing what the audience expects C) making sequels D) restricting easy distribution E) distributing products for free

A) viral marketing

78) The term ________ was coined by Harvard business professor Jeffrey Rayport to describe how good business techniques can be driven by word-of-mouth or person-to-person communication. A) viral marketing B) e-business C) stealth market D) affiliate business E) blog marketing

TRUE

79) Open source software is an example of the power of collective intelligence.

B) MS SharePoint

8) ________ is an example of a collaboration management tool. A) MS Outlook B) MS SharePoint C) Google Talk D) Apple FaceTime E) Wikipedia

TRUE

80) Hashtags are used to add metadata to messages posted on social media applications, allowing users to search for content related to a certain topic.

FALSE

81) Little or no documentation, training, or support for system complexities or problems is a risk for information technology

FALSE

82) Asynchronous discussion forums emulate real-time written conversations

TRUE

83) Typically, shared content is hosted on media sharing sites; however, the content can also be embedded into other sites.

TRUE

84) The size of a word in a tag cloud represents its importance or frequency so that it is easy to spot the most important or frequent words or tags.

FALSE

85) Adding text to media is referred to as geotagging.

TRUE

86) Cloud-based collaboration tools allow for easy access and easy transferability of documents or other files from one person to another. The tools can run on any computer with a Web browser and Internet connectivity.

FALSE

87) Google Docs is a Web-based e-mail client allowing users to send large attachments and offering large storage space and superior filing and search capabilities.

FALSE

88) Google Talk is an enterprise-level collaboration tool that allows users to create group Web sites and share team information.

TRUE

89) Content management systems are also known as digital asset management systems.

A) Microsoft Outlook

9) ________ is an example of an electronic communication tool. A) Microsoft Outlook B) Google Docs C) Apple FaceTime D) MS SharePoint E) Google Talk

TRUE

90) A wiki is a Web site allowing people to post, add, edit, comment, and access information.

TRUE

91) Advertisers use viral marketing to promote their Web sites, products, or services.

TRUE

92) Crowdsourcing is a cheap way of using labor to produce a product.

C) online product reviews, microblogging, and bad vibes going viral.

98) Potential pitfalls of social media and the enterprise include A) microblogging, social networks, and social dynamics. B) lessons learned, societal impacts of social media, and social dynamics. C) online product reviews, microblogging, and bad vibes going viral. D) microblogging, lessons learned, and a Web indicator. E) a Web indicator, online product reviews, and social networks.