KHP 473 Final

Which of the following is an example of a multi-sport organization? Check all That Apply National Collegiate Athletics Association United States Swimming Amateur Athletic Union

National Collegiate Athletics Association Amateur Athletic Union

Which of the following professional leagues does not allow its clubs to negotiate their own local contracts? National Hockey League Major League Baseball National Basketball Association National Football League

National Football League

In professional team sports, _____________ provides players the right to join a union, to have a basic player contract negotiated collectively by union reps, and to strike or conduct other activities that achieve desired outcomes. Antitrust Laws Collective Bargaining Agreements National Labor Relations Act Contracts

National Labor Relations Act

Workers involved in interstate commerce, including all professional sport teams except MLB, are covered by which of the following? Sherman Antitrust act National Labor Relations Act Civil Rights Restoration Act of 1994 Equity in Athletics Disclosure Act of 1994

National Labor Relations Act

The first step in the decision-making process for consumers is _________________. Demand Evaluation of Alternatives Need Recognition Information Research

Need Recognition

_____ is the failure to act as another reasonable, prudent professional would have acted in a like or similar circumstance. Unintentional Tort Intentional Tort Negligence Defamation

Negligence

Which athletic club built the first cinder track in the United States?

New York Athletic Club

In tort law, the burden of proof lies with the _________to make a claim that an act was negligent Plaintiff Defendant Attorney Juror

Plaintiff

All of the following are a part of the sport marketing mix EXCEPT for Promotions Product Price Positioning

Positioning

Which of the following is a physical benefit of sport participation? increased cardiovascular health increased self-esteem improved cognitive development increased social belonging

increased cardiovascular health

The increase in production of a product as its price increases and the decrease in production as its price falls is known as market equilibrium law of demand market shortage law of supply

law of supply

_is an influential relationship aimed at moving organizations or groups. leadership none of these are correct Theoretical perspectives management

leadership

All of the following are situational influences on the sport consumer EXCEPT physical surroundings involvement geographic location task requirements

involvement

What term did David Harris use to describe the notion that teams must, among other things, share revenues? league think thinking league league stink league thoughts

league think

How many prongs of Title IX must a department of athletics meet in order to remain in compliance with Title IX? one three two four

one

List at least three of the functions exercised by conferences.

-Negotiation of television contracts -Revenue distribution -create in season and post season competitive opportunities

For large events, how much time is usually allowed for load-in and setup? 3 hours 6 hours 1 day 2 days

1 day

The NCAA is an organization of __________ colleges, universities, and conferences that governs men's and women's intercollegiate sport programs. 1,260 1,500 1,120 1,370

1,260

In what year was the Big 10 Conference formed?

1896

Title IX was enacted in_______ 1972 1977 1975 1976

1972

How many NCAA Division I collegiate athletics departments generated revenue in excess of overall athletic expenses in 2014-15? 20 22 42 9

22

According to your textbook, with regard to sport compliance to the Title IX Education Amendments Act, which of the following is not evaluated Scheduling of games and practices Travel and per diem allowances Provision of medical and training facilities and services Access to peer tutors on road trips.

Access to peer tutors on road trips.

__Refers to the body of laws, rules, and regulations that are developed, adopted and enforced by government units responsible for managing specific government agencies. Public Law Constitutional Law Administrative Law Common Law

Administrative Law

__Refers to the body of laws, rules, and regulations that are developed, adopted and enforced by government units responsible for managing specific government agencies. Statutes Consititutional Law Administrative Law Common Law

Administrative Law

Which of the following aspect of our overall attitude impacts our feelings about sport? Behavioral component Cognitive component Affective component Psychomotor component

Affective component

Community Youth Sport offerings include all of the following EXCEPT? Sport Classes Instructional League After-School Programs Financial Assistance for Private Coaching

Financial Assistance for Private Coaching

According to your textbook, ____________ and ____________ exert a great deal of influence on the attitudes, values, and perceptions that we develop. Friends; social environment Family; social environment Family; friends social institutions; ideology

Family; friends

Invasion of privacy and defamation are examples of what? Intentional torts Breech of duty Negligence Unintentional torts Battery

Intentional torts

Professional sport organizations are both ____________ and in competition with each other Independent Interdependent Dependent conspiring

Interdependent

To prove negligence all of the following must be proven in a court of law, EXCEPT Duty Injury Breech of Duty Battery Proximate cause

Battery

_______ is the consumers' perceptions and set of beliefs about a brand with, in turn, shape their attitudes. Brand Loyalty Brand Awareness Brand Image Brand Value

Brand Image

______________ is the first line manager is primarily responsible for recommending and implementing policies, procedures, and methods of accounting that ensure strict compliance with sound business practices. Compliance Officer Assistant Athletics Director Community Relations Director Business and Finance Manager

Business and Finance Manager

Where were A.G. Spalding's two separate divisions located in 1894?

Chicago and New York

US sport organizations offer community sport through various organizations that include all of the following EXCEPT for_____________ non-profit public Club Sport You Answered for-profit

Club Sport

__________is organized physical activity that is based in community, school and local sport organizations Intercollegiate Sports Interscholastic Sports Youth Sport Community Sport

Community Sport

For which of the following administrator positions is it imperative that the administrator understand NCAA and conference rules and regulations? Sports Information Director Compliance Officer Public Relations Director Marketing Manager

Compliance Officer

This first line manager is responsible for ensuring that the department of athletics is adhering to the rules and regulations of the NCAA Compliance Officer Event and Facility Manager Public Relations Director Marketing and Promotions Director

Compliance Officer

All of the following are components of pricing the sport product EXCEPT? Company Consumer Consideration Competitor

Consideration

The largest direct reference group is ___________________ Friends Family Culture Coaches

Culture

____ schools offer partial scholarships to student athletes causing student athletes to combine their athletic scholarships with need based grants. Division I-AA Division I Division II Division III

Division II

Which of the following is the largest NCAA Divison? Division I Schools Division II Schools Division III Schools

Division III Schools

_____________provides public information about spending patterns of athletics departments in terms of women's and men's programs. Title VII Equity in Athletics Disclosure Act Title I Title IX

Equity in Athletics Disclosure Act

Which of the following are reasons why spectators are motivated to watch sporting events? Drama Escapism You Answered Excitement Suspence

Escapism

_____________this manager is primarily responsible for coordinating home events as well as scheduling, maintenance, and improvements to sport buildings. Event and Facility Manager Equipment Manager Ticket Manager Business and Finance Manager

Event and Facility Manager

Pricing the Sport Product involves which of the following? Determining the popularity of the product Demand Factors that influence pricing strategy Supply

Factors that influence pricing strategy

All of the following make up 10-steps of a sport marketing plan EXCEPT? Packaging Projecting the Market Guarantees Purpose

Guarantees

A professional __________ model can be helpful for providing guidelines, structure, and accountability for community sport organizations. Human Resource Management Human Relations Management Scientific Management Process Management

Human Resource Management

Which of the following ways do mainstream media treat women differently? (check all that apply) In the types of coverage they receive Sexualizing highly skilled women athletes Offering more coverage to men's sports by paying more money for women 's sports

In the types of coverage they receive Sexualizing highly skilled women athletes Offering more coverage to men's sports

Social class is categories of people who share an economic position in society based on a combination of all of the following EXCEPT (Check all that apply) Income Social Standing Wealth Education

Income Social Standing Wealth Education

According to your textbook, ______is a collective group of athletes in team sports who unionize so they can bargain collectively with league owners. Free Agents Labor Management Collective Bargaining

Labor

_______ was granted exemption from the Sherman Antitrust Act Major League Baseball National Basketball Association National Football League National Hockey League

Major League Baseball

When referring to the collective bargaining process, _________ refers to the collective group of ownership that is negotiating the players or labor. Management Minority Owners Labor Stakeholders

Management

_____________is a portion of the population that is distinctive in terms of its needs characteristics or behavior. Market Segment Market Target Target segment Target market

Market Segment

_________________ must have a comprehensive understanding of trademark licensing and definitions used in trademark law Ticket Manager Compliance Officer Marketing and Promotions Director Public Relations Director

Marketing and Promotions Director

One of the most important roles of sport marketing is carrying out the ____________ of an organization Interests Profits Ideas Mission

Mission

_______________is composed of involving or accommodating several sports. recreational sport Multi-Sport Organizations Sport Leagues Volunteer Sport Organizations

Multi-Sport Organizations

Which university had the first master's-level sport administration program of study preparing students for jobs in a variety of sport-related industries?

Ohio University

_____________set of shared values and norms that controls organizational members interactions with each other and with people outside the organization. Organizational Climate Organizational Culture Organizational Design Organizational Structure

Organizational Culture

________________ formal system of task and authority relationships that control how people coordinate their actions and use of resources to achieve organizational goals. Organizational Design Organizational Structure Organizational Climate Organizational Culture

Organizational Structure

Which of the following make up indirect reference groups? 11 grade math teacher Parent Sibling Professional Athletes

Professional Athletes

_____________ play a powerful role in the larger society. Athletes Intercollegiate Sports Professional Sports Interscholastic Sports

Professional Sports

The economics of sport is the study of how people in the sport industry deal with ____________. Demand Supply Scarcity equilibrium

Scarcity

____________is the highest ranking female administrator involved in the management of an NCAA institutions intercollegiate athletics department. Lead Women's Advocate for Title IX Associate Director of Women Senior Woman Administrator Syndicated Women's Advisor

Senior Woman Administrator

A society's dominant values, attitudes, and beliefs are passed from generation to generation through a process known as ____________. Socialization Social Stratification Social Interaction Training

Socialization

__________ the process by which people learn and develop through social interactions and come to know the environment around them. Generalizations Social Norms Training Socialization

Socialization

_______is the acquisition of rights to affiliate or associate directly with a product or event for the purpose of deriving benefits related to that affiliation or association. Marketing Development Sponsorhip Event Management

Sponsorhip

__________is an organization that exists to provided ongoing regulated competition in a specific sport. Volunteer Sport Organizations Club Sports Multi-Sport Organizations Sport Leagues

Sport Leagues

Steering minority players away from the quarterback position is a form of _______ piling pigeonholing Singling Stacking

Stacking

Which of the following make up the dimensions of the sport product? Check all that Apply. Tangible goods Product Extensions The game itself You Answered Consumer services

Tangible goods The game itself

Briefly describe the responsibilities of the senior woman administrator.

The SWA is responsible for making sure that women's interests are represented in sports.

Homophobia in men's sports is due to which of the following (Check all that apply) -There are too few homosexual men in sport to change the culture -The historical role of sport as a training and proving ground for men -Too many women entering into sport

The historical role of sport as a training and proving ground for men

Briefly describe the responsibilities of the compliance officer.

The responsibilities of the compliance officer is to help educate everyone in the athletic program about the rules of the national governing body.

Which US President enabled local, state, and national funding sources go to the growth of parks and recreation facilities and spaces? Harry Truman Theodore Roosevelt Jimmy Carter Lyndon B Johnson

Theodore Roosevelt

Which of the following are a part of the unique characteristics of sport that sport marketers must consider when developing a marketing plan? There is an emotive or emotional component of sport Much of its labor force is young Its consumer base is tech saavy. Sports are predictable

There is an emotive or emotional component of sport

Which of the following is not a reason that after-school programs have typically been viewed as beneficial to children? They provide personal enjoyment. Safety and supervision are provided. They deemphasize physical fitness. They improve social skills.

They deemphasize physical fitness.

Professional associations help you learn more about your field, help you keep up with advances in your field, and help you expand your network of associates.

True

Many states have adopted the ____________, which provides protection for student-athletes. Uniform Athlete Agent Act Student-Athlete Privacy Act Patriot Act American's with Disabilities Act

Uniform Athlete Agent Act

Which of the following are challenges in predicting Sport Consumer Behavior? Virtual Consumption Globalization of Sport Compulsive Consumption purchases made in the store

Virtual Consumption Globalization of Sport Compulsive Consumption

____________are non-profit local sport organizations that provide organized sport opportunities for community members. Sport Leagues Club Sports Multi-Sport Organizations Volunteer Sport Organizations

Volunteer Sport Organizations

__________ absolve a business and its employees of responsibility for their acts of ordinary negligence. En Passant Precedent Unintentional torts Waivers

Waivers

The first intercollegiate contest took place between Harvard and ________ in 1852

Yale

Adult community sport offerings include which of the following instructional sessions to enhance skill and fitness levels All of these are correct organized forms of ongoing sport competition organized forms over days and weeks

all of these

What are the four general categories of sport facilities? multipurpose specialized single purpose all of these

all of these

Which of the following is not a basic right of athletes under the National Labor Relations Act? The right to engage in concerted activities for employee's mutual aid or protection The right to bargin collectively through agents of one's own choosing The right to self-organize, form, join or assist labor organization All of these are correct

all of these are correct

The belief that only women should attend soccer games represents which component of attitude? behavioral cognative affective extrinsic

cognative

_________organized physical activity for children and adolescents offered through schools, community organizations or national sport organizations. Community Sport Intercollegiate Sports Youth Sport Interscholastic Sports

Youth Sport

Developing and implementing goals objectives, strategies, procedures, policies and rules to produce good and services in the most effective and efficient manner is called a. planning, b. evaluating c.staffing d. directing

a

Which of the following is not a function of management? a. operating b. staffing c. organizing d. evaluating

a

Which of the following is not a marker of a successful leader? a. delegating responsibilities to complete an organizational goal b. develop a vision c. they invite critiques of their work

a

Which of the following refers to organizational complexity? -consist of the size of an organization or group within which leaders and followers operate -one's ability to cope with change within an organization -none of these

a

the ___________ leader recognizes a need for change, creates a vision to inspire followers through change and works through changes with followers. a. transformational b.transactional c. laissez-faire

a

Professional development includes -critical thinking -attending as many sporting events as possible -a commitment to lifelong learning -participating in business and professional cocktail parties for networking purposes

a commitment to lifelong learning

What process helps control salaries in the NFL and the NBA? free agency economic interaction reserve clause collective bargaining

collective bargaining

Which of the following are among the four aspects of sport that are characterized as troubling? (Check all that apply) racism heterosexism sexism homophobia

all

An _________ is a group to which an individual wishes to belong. indirect reference group Inspirational reference group aspirational reference group direct reference group

aspirational reference group

Professional Development includes a. attending as many sporting events as possible b. participating in business and professional associations c. a commitment to learning only during academic preparation for your degree

b

The ______ approach to management focuses on managing the organization as an entity. This approach review various management functions assumed by managers. a. scientific b. process c. human relations

b

When considering aspects of a transformation leader, which of the following best describes "Intellectual stimulation?" a. waits for mistakes b. encourages followers to consider new ways of looking at methods and problems c. managerial

b

When people function as ____________, they are focused on doing things right; when they function as ____________, they are focused on doing the right thing. a. leaders; managers b. managers; leaders c. employees; managers d. subordinates; superiors

b

______events or developments in an industry that cause significant changes throughout the sport industry a. historical b. watershed c. catastrophic

b

A generic document that uses standard language and a fill-in-the-blank format to outline expectations between parties is called a ____________. boilerplate foundation template none of these

boilerplate

The net profit or loss is called the ____________ line. red black bottom profit

bottom

Which of the following is NOT a function of management

budgeting

How does one start the critical thinking process? -by attacking the other person's point of view -by thinking about what to say next -by identifying the issue and the conclusion -asking questions

by identifying the issue and the conclusion

All of the following demonstrates the impact of WW1 on the sporting goods industry expect a. military embracing sport as a method for training soldiers its values b. the demand for equipment in the larger society c. physical education had become mandatory

c

The _________ leadership style implies an exchange between leaders and followers whereby they agree on the types of performances that will lead to reward or punishment for followers. a. Transformational b. Laissez-faire c. Transactional d. managerial

c

____ the culture or condition in which individuals lead their organization or group a. task uncertanity b. organizational complexity c. leadership context

c

______ are the specialize knowledge or abilities needed to fulfill specific job duties. a. adaptive jobs b. functionals jobs c. job content skills

c

______ managers are responsible for the employees who work in their units. The employees for whom these managers are responsible can be classified as operative or technical specialist. a. top level b. administrative level c. supervisory level

c

_______ attempts to convince potential consumers about the importance of a product and why they should buy it a. emotive advertising b. branding c. reason-why marketing

c

is the act of adding new products to the company's product mix, thus adding variety to the company's product offerings. a. transformation b. decentralization c. diversification d. vertical integration

c

_____________ is a form of law that is also known as the law of private agreements. common torts waivers contract

contract

A ____________ is a systematic process used to provide an estimation of the revenues and expenses of an event. benifit analysis cost analysis negative revenue analysis none of the above

cost analysis

How are publicly supported parks and recreation centers in the United States typically funded? a) local tax dollars b) user fees c) private donations d) a and b are correct

d

This managerial theory focuses on examining employee performance, paying employees according to merit, and emphasizes pay and working conditions as a significant factor for increasing workers performance. a. process management b. human relations management c.qualitative management d. scientific management

d

Which of the following is an expense typically incurred by sport organizations? a) cost of sport facilities b) cost of salaries c) cost of economic impact study d) a and b

d

Who is directly responsible for creating the facility's standard operating procedures and ensuring that these procedures are administered correctly? a) facility manager b) facility director c) event coordinator d) a and b

d

a few key sport segments that have persisted over the decades are a. consumers b. participants c. equipment purchasers d. all

d

Media coverage of women athletes have ________ increased over time remained constant decreased over time goes up and down every five years

decreased over time

The law of ____________ states that consumers will demand less of a product as its price increases and more as its price falls. supply shortage demand surplus

demand

When we buy a product and then question our judgment about it, we are experiencing cognitive ____________. dissonance connection thinking affirmation

dissonance

As it is embodied in the 5th and 14th Amendments to the US constitution ,__________ensures that a law shall not be unreasonable, arbitrary or capricious and that the means selected for enforcing a law shall have a reasonable and substantial relation to the objective government sought. precedent negligence due process miranda laws

due process

The power of sport as a social institution is seen in the limited attention sport receives worldwide lack of royalties paid to athlete product endorsers public vilification of athletes enormous attention from print and broadcast media

enormous attention from print and broadcast media

Market ____________ is the price at which the quantity demanded equals the quantity supplied. demand equalibrium balance supply

equalibrium

Who is directly responsible for managing ice shows, political rallies, and athletic events? facility manager facility director event coordinator operations manager

event coordinator

___________ are rewards given to a person by someone else. internal external extrinsic intrinsic

extrinsic

What position is mainly responsible for creating the facility's standard operating procedures and ensuring that these procedures are correctly administered? facility director or manager event director facility maintenance none of these

facility director or manager

A trophy is an example of an intrinsic reward.

false

An inspirational reference group is a group to which an individual wishes to belong.

false

WW11 slowed down manufacturing in the sport industry

false

market equilibrium

false

the Ohio State University had the first bachelor's level sport management program in the US

false

is a set of perceived behavioral norms associated particularly with males or females in a given social group or system. gender roles social roles gender norms social norms

gender roles

professional sport can be traced to ancient

greece

The irrational fear or intolerance of homosexuality, gay men, or lesbians is called homomania homogeneity hemophilia homophobia

homophobia

How are publicly supported parks and recreation centers in the United States typically funded? fundraising federal tax dollars private donations local tax dollars

local tax dollars

Briefly describe the responsibilities of the sports information director.

look up

is the process of working with and through individuals and groups and other resources to accomplish organizational goals. transactional leadership management leadership organization

management

The bicycle craze and the crash that followed it influenced thinking in the sport industry about business and business strategy in ALL of the following three key areas EXCEPT -marketing strategies -manufacturing techniques -coping with uncertainty from intense competition -advertising and promotion

manufacturing techniques

The price at which the quantity demanded equals the quantity supplied is referred to as __________. income statement market equilibrium economic impact study balance sheet

market equilibrium

Associate and assistant athletics directors are __________ managers.

middle

A commonly held belief that African American athletes owe their success to their ____________ abilities suggests that they have some genetic advantage over ____________ when it comes to achievement in sports. innate; Latinx natural; Asian natural; White innate; Native American

natural; White

Who reports directly to the head administrator and is responsible for all personnel, procedures, and activities related to the facility? facility manager facility director event coordinator operations manager

operations manager

Sport sociology examines which of the following? behavior of specific individuals social patterns of individuals organization of groups structures of individuals

organization of groups

The degree to which strategic management is adopted within an organization. participative leadership style organizational complexity task uncertainty none of these are correct

organizational complexity

Which of the following is an example of an indirect reference group? politicians peers siblings parents

politicians

Critical Thinking is

positive, caring, and productive

In 2015, the NCAA adopted a new governance system that allowed __________ conferences the autonomy to make their own rules on issues pertaining to their schools. Power Five Big Ten and SEC Conferences Pac-10 and ACC Conferences None of the above

power five

Grooming, posture, social media, and attire and accessories are aspects of a person's

professional image

What effect did free agency have on professional sport? raised expectiations lowered expectations raised salaries lowered salaries

raised salaries

Direct and indirect are types of ____________ groups that influence our participation and purchase decisions. situational social reference support

reference

Direct and indirect are types of ____________ groups that influence our participation and purchase decisions. indirect situational reference cognative

reference

What source of power stems from charisma, charm, and appeal? referent informational legitimate expert

referent

How do young children learn to think and behave in accordance with the multiplicity of social roles available to them? role learning collective social learning hypothetical situation social deviance

role learning

_____ are agreements collectively bargained between labor and management that establish a league-wide team payroll threshold that cannot be exceeded in most cases Collective Bargaining league think salary caps Labor relations

salary caps

This managerial theory focuses on examining employee performance, paying employees according to merit, and and emphasizes pay and working conditions as a significant factor for increasing workers performance. Process Management Scientific Management qualitative management Human Relations Management

scientific management

The __________ model includes programs that use sports to facilitate learning and development of life skills. priviate sport public sport sport-based youth development None of these are correct

sport-based youth development

Which of the following aspects of communication is not important for sport managers to understand? ommunication technology oral communication sport products written communication

sports products

The doctrine of precedent works together with another concept to provide predictability and consistency. precedentaus writ of certiorari stare decisis

stare decisis

Field experiences are -self-selected activities apart from the formal academic program -supervised practical experiences that connect the theoretical and conceptual with the practical -supervised practical experiences that culminate in employment at the field experience site -opportunities for involvement with clubs, organizations, and sports

supervised practical experiences that connect the theoretical and conceptual with the practical

Selected market segments are referred to as ___________. target markets target segments audiences target audience

target markets

Which of the following developments made the emergence of the sport business industry possible? Select all that apply. entrepreneurs with little knowledge about the sport industry technology such as the railroad and telegraph growth of the rural population the modernization of sports such as horse racing

technology such as the railroad and telegraph and the modernization of sports such as horse racing

Which of the following underlie class ideology in the US The American Dream Meritocracy Nationalism Liberalism

the american dream

Which of the following is a distinguishing feature of professional sport? the tendency of franchise owners to abandon cities the interdependence of the teams the amount of money the athletes earn the number of spectators

the interdependence of the teams

What is the definition of profit? money generated by high-profile college teams total revenues minus total costs revenues minus expenses after taxes money left over after coaches' and players' salaries are paid

total revenues minus total costs

Skills that a person should be able to perform in a variety of vocational settings, including sport organizations, are called

transferable skills

A part of the consumer decision making process is information search.

true

Customer service is important in event management because it can lead to repeat customers if done properly.

true

Effective signage is a component of crowd control.

true

Leadership is the process of influencing the activities or group in an effort to achieve a goal in a given situation

true

Virtual consumption is one of the Sport Consumer Behavior Challenges and Issues

true

modern sport experienced an enormous growth after 1870

true

top, middle, and supervisory level managers should possess human relations skills

true

In bringing people together by giving them a sense of personal identity, group membership, and social identification, sport serves as a _______________. bright side of sport collector of people unifier of people leader of people

unifier of people

Which group was the most important market segment for sport businesses at the turn of the 20th century? hispanic middle-class males white upper-class males white middle-class males

white middle-class males

Before Title IX, most administrators and coaches of women's intercollegiate sport teams were team members women men former athletes

women

Before Title IX, most administrators and coaches of women's intercollegiate sport teams were women former athletes men students

women