leadership

A stereotype of difference in negotiation style noted between Americans and negotiators in other countries is that Americans are more likely to:

Move quickly toward a resolution of the problem

A study of leader-member exchanges and creativity among research and development specialists indicated that the leader-member exchanges were:

Positively associated with creativity

Jacob is a team leader who recognizes that collaboration among members is essential to the success of his team. He should therefore first attempt to develop:

Trust for each other

The lawyer's role in "Be an explorer, artist, judge, and lawyer" is to:

Find ways to implement ideas

Donna wants to lead as an effective coach. So, with respect to people she coaches, Donna should minimize:

Giving a lot of gentle advice and guidance

A symptom of conflict with extremely negative consequences is when an organization

Has departments competing for dominance behind the scenes

financial manager Josie needs a creative idea. She might try jogging because:

Physical exercise pumps more blood and oxygen into the brain

A study found that coaching and sense making by external leaders was more welcome when:

The teams faced disruptive conditions

Rohan, the production manager of a firm, is asked to provide one-to-one developmental program to Milan who is an assistant production manager. The program covers aspects like total sales revenue to be achieved for the month, and the individual numbers which Milan will have to contribute. The program is an example of an:

Executive training program

An advantage of a goal related to a noble cause is that it :

Is likely to inspire workers

Nixon who is a team manager decides to split his group into two different groups. While the members of one group are invited to participate in processes like sales target determination and crisis management, the members of the other group are managed as per formal rules. Nixon's leadership practice is in accordance with the:

Leader-member exchange model

Daphne, a manager, provides her team members the freedom to generate new ideas for products. At the same time, she also ensures that an idea is chosen among the alternatives. Which of the following practices for enhancing creativity is shown in the given example?

Loose-tight leadership

An intellectual characteristic of creative people is that they:

Maintain a youthful curiosity throughout their lives

Team leader Steve wants to personally observe the problems and developments within his team. Which of the following techniques is most likely to suit his purpose?

Making the rounds

A major reservation about outdoor training is that:

A few participants find it repellent

Jodie has high sled-efficacy, meaning that she"

Is highly confident that she can perform a particular task

A major listening problem many leaders face is that they

Are overloaded with responsibilities

Middle manager bob establishes idea quotas for his organizational unit, meaning that workers will be asked to:

Bring one fresh idea to each meeting

Materials handling manager Mary Ann wants to make the rounds. Therefore, she:

Casually drops by the cubicles of her direct reports to chat

Which of the following is regarded as a fallacy about coaching?

Coaching that deals with personal issues should be regarded as psychotherapy

A refinement of the individual approach to executive coaching is for a coach to:

Collaborate with the leader's group members

A leader is practicing E-leadership when he or she:

Congratulates team members at remote locations by email

An effective way of using modeling in coaching is for a manger to:

Demonstrate how a task should be done correctly

Mindi has a learning goal orientation. While she is competing in a national sales contest, she is strongly motivated to:

Develop new skills during the process of competing

Estelle plants to present the science project assigned to her in a creative manner. She concentrates on finding ways to present her project. She comes up with possible solutions without evaluating them.Which step of the creative process is illustrated in the given scenario?

Immersion

Anecdotes are particularly useful in persuading group members about the:

Importance of organizational values

An example of a second-level outcome in expectancy theory would be a:

Promotion stemming from a good performance appraisal

James, a manager, inspires his team members to be prompt in meeting project deadlines by completing his tasks on time. Which of the following principles of persuasion is seen in the given scenario?

Reciprocity

Which of the following examples illustrates an indirect tie according to the strength-of-ties perspective?

Sarah is connected to Michael through her friend Shirley

An example of a physical structure to facilitate communication among team members is a:

Shared physical facility such as a beverage lounge

A common thread to creativity-enhancing exercises is that they require:

Flexible thinking

Stuart, the director of a company producing electrical appliances, is preparing to address the sales team to appreciate their performance. When preparing his messages for the speech, Stuart should ensure that:

The message is geared to the listeners

Which of the following examples illustrates practices that enhance creativity?

Eric, a team manager, encourages his team members to choose the best possible method for reaching a particular target.

Canon Inc. has found that a key to creating new products is for

The production team to work physically close to product developers

Ryan's team has performed beyond the performance standard set for the team in the previous financial year. This makes the team eligible for additional incentives. The improved performance will make the team members eligible for a promotion in a few months. In the context of the expectancy theory, which of the following statements is true in this case?

The team being considered eligible for the promotion is the second-level outcome

The managing director of an organization addresses two sales teams, A and B, who are in charge of different products. While communicating a critical strategic decision of the company, members of team A ad a per-existing idea, while members of team B appeared clueless. In this context, which of the following statements is most likely to be true?

The team leader of A practices open-book management, while the leader of B does not

A major concern about using goals to boost performance is that some workers, including leaders will:

Use dysfunctional , methods to attain goals

An effective coaching technique to achieve enthusiasm and high performance is for a leader/manager to:

Give gentle advice and guidance to team members

Milton, a manager, is forced to turn down an idea for a new product from Steven, one of his most creative team members because of financial limitations. In order to prevent Steven from feeling Discouraged, Milton should:

Give gentle feedback to Steven when turning down the idea.

Craig decides to increase the performance bonus of his team from $5,000 to $10,000. in the context of the expectancy theory, this would have resulted in:

Increased productivity as the team members would put in greater efforts in view of the reward they get

Department head Matt wants the department members to be convinced of the merits of a new procedure. he gets a well-liked worker to speak in favor of the new procedure. Matt is using the persuasion principle known as:

Social proof

Helen receives a watch from the company as a compliment for her value-adding service to the organization for a period of 10 years. This can be considered as an act that:

Appeals to her pride and thereby motivates her further

A finding about the insight step of creative thinking is that the flash of insight:

Arrives after hours of thought and study

Which of the follow examples illustrates selective listening?

As the director of a company, Adolf is extremely busy and listens only to information on the company's position in the stock market

Martin, the marketing manager of a company, requests his immediate subordinate, Ayan, to take up the role of coaching rest of the team members.However, the coaching is not for an individual team member, but for the whole team. This makes Ayan doubtful about the outcome. In the context of coaching, which of the following statements is true in this case?

Ayan probably has a false notion that coaching applies only in one-to-one work

Ronnie is all set to work on a Sunday, so that the project that she is involved in does not get delayed. She plans to cancel her weekend plans, so that she can invest more time in her project. This behavior of Ronnie reflects?

Engagement

Bartering is a form of negotiation in which

The parties exchange goods and services in a manner pleasing both sides

Abraham, the manager of the development team in a software firm, is entrusted with the task of coming up with a creative idea for the comapany's next new product. Abraham consults people from other teams such as marketing, testing, and customer support for inputs anf suggestions that could result in a unique and creative idea. In order to improve his creative thinking, Abraham is playing the role of a(n):

Explorer

Which of the following is true of a consensus leadership style?

The style enhances the level of commitment by team members toward an idea

Marsha is the owner of popular apparel store. She plans to increase the choices available to customers. She thinks about what additions should be made to the current collection of clothes available in the store. During her evening walk, Marsha suddenly realizes that she should conduct a survey to find out what customers desire. Which of the following is most likely to be Marsha's next step in the context of the creative process?

Verification