Logistics Test 1
The Importer Security Filing (ISF) rule requires importers to file ______ pieces of information and carriers to file _____ pieces of information.
10; 2
Widespread reductions in economic regulation of US transportation carries occurred in __________
1970s and 1980s
The worldwide public cloud services market grew by approximately _______ percent between 2011 and 2012?
20
U.S. News & World Report suggests that logistics employment should increase by ______ percent through 2018.
20
The return rates for online purchases is approximately _______ percent.
30
Approximately _______ percent of the world uses the internet.
35
Depending on industry and product type, reverse logistics costs as a percent of revenue can range between ____ and ___ percent.
3; 6
World trade grew at an average annual rate of approximately _______ percent between 1991 and 2011.
5.5
Approximately _______ percent of US adult women are currently in the workforce.
60
_________ refers to the removal intermediaries between producer and consumer.
Disintermediation
Which of the following statements about EDI is not true?
EDI can result in increased inventory carrying costs
Which of the following statements bout ERP is false?
ERP's origins can be traced back to finance and manufacturing
What concept refers to "how well company resources are used to achieve what a company promises it can do?"
Efficiency
Which generic strategy concentrates an organization's effort on a narrowly defined market to achieve either a cost leadership or differentiation strategy?
Focus
The two most prominent supply chain management process frameworks are the Supply Chain Operations Reference (SCOR) Model and the
Global Supply Chain Forum (GSCF) Model
_______ is a set of generic standards used to document, implement, and demonstrate quality management and assurance systems
ISO 9000
The _____ has been established to identify uncertainty sources that can affect the risk exposure for logistics activities.
Logistics Uncertainty Pyramid Model
Every customer getting the same type nd level of logistics service refers to
Mass logistics
______________ utility refers to having products available where they are needed by customers.
Place
____________ utility refers to the value or usefulness that comes from a customer being able to take possession of a product.
Possession
All of the following are types of economic utility, except:
Production
Which of the following statements about radio-frequency identification (RFID) is false?
RFID only offers read capabilities
The _______ approach indicates that a company's objectives can be realized by recognizing the mutual interdependence of major functional areas.
Systems
Which of the following statements is true?
a common cause of third-party logistics failure is unreasonable and unrealistic expectations
What is a fourth-party logistics provider?
a company that ensures that various third-party logistics companies are working toward the relevant supply chain goals and objectives
A logistics information system begins with
a logistics manager requesting information
Landed costs refer to
a price that includes both the cost of the product plus the transportation to the buyer
________ is bringing together similar stocks from different sources
accumulating
Contemporary supply chains are increasingly required to be fast and _________
agile
An organization's ability to respond to changes in demand with respect to volume and variety refers to ________.
agility
Which of the following is not considered a general software package?
all are general software packages
Which of the following is not part of the marketing channel?
all are part of the marketing channel - the logistics channel - the negotiations channel - the promotion channel - the finance channel
Which of the following is not a benefit to utilizing information in logistics?
all of the above are benefits
All of the following are potential costs associated with ERP implementation, except:
all of the above are costs
Which of the following is not a level at which strategy can be formulated?
all of the above are levels at which strategy can be formulated
Which of the following is not a potential type of logistics strategy decisions?
all of the above are potential logistics strategy decisions
Which of the following is not a potential outcome from a supply chain's failure to be fast and agile?
all of the above are potential outcomes (dissatisfied customers, reduced profitability, decreased market share, lower stock price)
________ refers to breaking a homogeneous supply into smaller lots.
allocating
The _______ reflects the assets, liabilities, and owners' equity at a given point in time.
balance sheet
The most popular automatic identification system currently in use is
bar code scanners
________ refers to the collection of large amounts of near-real-time data collected through a variety of sources such as sensors and smart phones, among others.
big data
_________ are stores with large amounts of both floor space and product for sale.
big-box retailers
Strategy at a _______ level is primarily focused on the products and services provided to customers and on finding ways to develop and maintain a sustainable competitive advantage with these customers.
business unit
Which of the following is an advantage of a decentralized logistics organization?
can be responsive to customer service requirements
____________ looks at how long an organization's cash is tied up in receivables, payables, and inventory.
cash-to-cash cycle
A ______ logistics organization implies that the corporation maintains a single logistics department that administers the related activities for the entire company from the home office.
centralized
A primary advantage of ______ logistics is its relative efficiency, whereas a primary advantage of ______ logistics is its customer responsiveness.
centralized; decentralized
________ help various stakeholders - employers, suppliers, customers- work together by interacting and sharing information in many different forms.
communication systems
Although nearly any organization can be part of a supply chain, supply chain management requires
companies to adopt an enterprise-to-enterprise point of view
Two key factors, _______ and _______ have sparked much of the technological change affecting supply chains.
computer power; internet
Which of the following is not a name/term for a long-term mutually beneficial supply chain agreement?
coopetition
A(n) _______ entails the functional units of an organization providing input into the other levels of strategy formulation.
corporate -> business unit -> funcitonal
_________ refers to "how we do things around here" and reflects an organization's vision, values, and strategic plans.
corporate culture
__________ strategy is focused on determining the goals for the company, the types of businesses in which the company should compete, and the way the company will be managed.
corporate-level
The ownership channel consists of all parties except
customers
The ____________ concept suggests that the customer desires a product offering that is highly tailored to the customer's exact preferences.
customized customer
How do data and information differ?
data are simply facts; information is a body of facts in a format suitable for decision making
________ refers to the application of mathematical tools to large bodies of data in order to extract correlations and rules.
data mining
Efficient data mining is dependent upon
data warehouses
A ________ logistics organization means that logistics-related decisions are made separately at the divisional or product group level.
decentralized
Warehouse management systems represent an example of what general type of information management system?
decision support system
A ________ strategy entails an organization developing a product and/or service that offers unique attributes that are valued by customers and that the customer perceives to be distinct from competitor offerings.
differentiation
"How well a company does what it says it's going to do" represents
effectiveness
The current Global Supply Chain Forum (GSCF) model identifies _______key processes associated with supply chain management.
eight
Which of the following is not a logistics-related decision support system?
electronic data interchange
_______ refers to the computer-to-computer transmission of business data in a structured format.
electronic data interchange
_________ create and maintain consistent data processing methods and an integrated database across multiple business functions.
enterprise systems
Which of the following is not a potential benefit of transportation management systems?
fewer stockouts
Channel intermediaries
fill niches
The ______ department often measures inventory in terms of its cost or value in dollars, whereas _______ tends to measure inventory in terms of units.
finance; logistics
________ can be defined as an organization's ability to address unexpected operational situations.
flexibility
The balanced scorecard approach is based on the belief that management should evaluate their business from _____ distinct perspectives.
four
In a _______ logistics structure, logistics activities are managed in multiple departments throughout an organization.
fragmented
One problem with a _______ logistics structure is that because logistics activities are scattered throughout a firm, they likely remain subservient to the objectives of the department in which they are housed.
fragmented
______ and _______ are the 2 basic organizational structures associated with logistics.
fragmented;unified
A key attribute of network organizational design is a shift from ______ to ______.
function; process
_________ refers to a network of satellites that transmits signals that pinpoint the exact location of an object.
global positioning systems
Which of the following is an advantage of a centralized logistics organization?
good opportunities for freight consolidation
Which of the following is not a reason for the increased important of logistics?
growing power of manufacturers
________ organizational design has its foundations in the command-and-contol military operation, where decision-making and communication often follow a top-down flow.
hierarchial
An underperforming supply chain is defined as one that exhibits poor service, unproductive assets, or
high variable operating costs
In general, the ______ measures the profitability of the products and/or services provided by a company.
income statement
The ______ shows revenues, expenses, and profit for a period of time.
income statement
Productivity improvement efforts in logistics are often directed towards
increasing output while holding input constant
There are three primary methods that organizations can pursue when attempting to integrate their supply chains. Which of the following is not one of them?
intensive distribution
All of the following statements about logistics information systems are true except:
internal sources of logistics information are relatively plentiful
With respect to asset turnover, _______ is typically the most relevant logistics asset.
inventory
___________ refers to focusing part of one's supply chain on a timely response to fluctuating customer orders and/or product variety and another part of the supply chain on leveling out the planning requirements to smooth production.
leagility
The supply chain management concept originated in what discipline?
logistics
________ strategy decisions involve issues such as the number and location of warehouses and the selection of appropriate transportation modes.
logistics
The origins of contemporary ERP systems can be traced back to logistics and ________
manufacturing
Which organizational function is not a focus of the Supply Chain Operations Reference (SCOR) Model?
marketing
The movement and storage of materials into a firm refers to
materials management
Brokers are intermediaries that are commonly associated with the ________ channel.
negotiation
Which of the following does not appear on the balance sheet?
net income
A _________ organizational design attempts to create an organization that is responsive to the parameters of the contemporary business environment
network
With respect to the design of warehouses, one suggestion for energy savings is to make sure that dock doors are not placed on the ____ of a building.
north
__________ provide effective ways to process organizational business data, to perform calculations, and to create documents.
office automation system
In a reverse auction,_______
one buyer invites bids from multiple sellers
Which of the following statements is false?
online retailing and in-store retailing experience similar rates of product return.
The balance sheet reflects the assets, liabilities, and _______ at a given point in time.
owners' equity
Which channel covers the movement of title to the goods?
ownership
Which concept refers to the storage of finished product and movement to the customer?
physical distribution
Automatic identification systems are an essential component in
point-of-sale systems
_________ refers to the delay of value-added activities such as assembly, production, and packaging to the latest possible time.
postponement
When developing logistics strategy, a ______ strategy refers to the management of logistics activities with a focus on costs.
process
The four basic components of the marketing mix include all of the following except
production
Which of the following is not a type of benefits that comes from electronic procurement?
production benefits
_______ refers to the amount of output divided by the amount of input.
productivity
________ refers to satisfying current and emerging customer needs
relevancy
Which of the following is a common measure of organizational financial success?
return on investment
Which of the following is false?
senior management commitment to supply chain management occurs in one of every two organizations
The primary advantage of ______ is that enables a firm to test the feasibility of proposed changes at relatively little expense.
simulation
What is a perfect order?
simultaneous achievement of relevant customer metrics
In a _______ approach, all relevant software applications are provided by a single vendor.
single integrator
A cost trade-off is a situation where
some costs increase and some costs decrease
The most relevant general software package for logisticians is
spreadasheets
_________ refers to being out of an item at the same time there is demand for it.
stockout
_________ collaborations offer the best opportunity for improving supply chain performance.
strategic
What concept can be viewed as a combination of processes, functions, activities, relationships, and pathways along which products, services, information, and financial transactions move in and between enterprises from original producer to ultimate end user?
supply chain
________ combines technology with manual employee effort to identify trends, perform comparisons, and highlight opportunities in supply chain processes, even when large amounts of data are involved.
supply chain analytics
Cooperative supply chain relationships developed to enhance the overall business performance of both parties is a definition of:
supply chain collaboration
Tailored business relationships between two supply chain members refer to:
supply chain partnership
Which of the following is not a way to reduce inventory levels?
supply-push replenishment
A _____ is a device used to monitor and control the actions taken by a driver and his/her vehicle.
tachograph
Supply chain collaboration can be classified as transaction, strategic, or _________ in nature.
tactical information sharing
According to the text, _______ has been at the center of the changes taking place that affect the supply chain.
technology
What is a key difference between ISO 9000 and the Baldrige Quality Award?
the Baldrige Award is more externally focused than is ISO 9000
What provides the framework for conducting return on assets analysis by incorporating revenues and expenses to generate net profit margin, as well as inclusion of assets to measure asset turnover?
the Strategic Profit Model
What concept refers to the variability in demand orders among supply chain participants?
the bullwhip effect
______ has been identified as the biggest information technology challenge that companies face today
the cost of technology
A common interface between production and logistics involves
the length of production runs
Co-branding allows customers to purchase products from two or more name-brand retailers at one store location. Which of the following statements about co-branding is false?
they create relatively few logistical challenges
The general idea behind _______ is that one company allows a specialist company to provide it with one or more logistics functions.
third-party logistics
Logistics clearly contributes to ___________ and ___________ utility.
time; place
What is the most important purpose of warehouse work rules?
to keep employees from engaging in unproductive and potentially destructive activities
Logistics managers use the _______ approach to coordinate materials management and physical distribution in a cost-efficient manner.
total cost
Electronic data interchange represents what general type of information management system?
transaction processing system
The most costly logistics activity in many firms is
transportation management
What has emerged as the most popular application of on-demand logistics software (cloud computing)?
transportation management systems
Transportation accounts for approximately _____ of all petroleum consumption in the United States.
two-thirds
In a _____ logistics structure, multiple logistics activities are combined into, and managed as, a single department.
unified
Which of the following is not one of the generic strategies that can be pursued by an organization, as identified by strategist Michael Porter?
value enhancement
Which concept refers to where one organization owns multiple participants in the supply chain?
vertical integration
Performance measurement in ______ is used to identify design and operations options that provide benefits in terms of increased speed or reduced costs
warehousing
The two areas in logistics systems where most energy costs occur are _____ and ______.
warehousing; transportation
What has emerged as the measuring stock for logistics information technology in the 21st century?
wireless communication
