MAN3240- Ch.7 Review (Book)

Moral Awareness

which occurs when an authority recognizes that a moral issue exists in a situation or that an ethical code or principle is relevant to the circumstance

The three Dimensions of Trustworthiness:

1. Ability 2. Benevolence 3. Integrity

3 factors of Importance of Trust

1. Ability to Focus 2. Economic Exchange 3. Social Exchange

Types of Moral Principles:

1. Consequential (Utilitarianism, Egoism) 2. Nonconsequentialist (Ethics of Duties, Ethics of Rights, Virtue Ethics)

3 Types of Trust

1. Disposition-Based 2. Cognition-Based 3. Affect-based

the 4 Types of Justice:

1. Distributive 2. Procedural 3. Interpersonal 4. Informational

The Four- Componenet Model of Ethical Decision making SEQUENCE

1. Moral Awareness 2. Moral Judgment 3. Moral Intent 4. Ethical Behavior

Moral Awareness is informed by two factors:

1. Moral Intensity 2. Moral Attentiveness

Cognitive Moral Development Stages

1. Pre-Conventional 2. Conventional 3. Principled (Post-Conventional)

Ability

the skills, competencies, and areas of expertise that enable an authority to be successful in some specific area

Trust

the willingness to be vulnerable to a trustee based on positvice expectations about the trustee's actions and intentions.

Cognitive Moral Development

this theory argues that as people age and mature, they move through various stages of moral development—each more mature and sophisticated than the prior one.

Disposition-Based Trust

your personality traits include a general propensity to trust others (Trust Propensity)

Types of Trust over time:

Start with Disposition, then Cognition, then finally affect-based.

Which of the following is used to evaluate procedural justice?

Are procedures neutral and unbiased. Procedural justice reflects the perceived fairness of decision-making processes.

Cognitive moral development

As people age and mature, they move through several states of moral development, each more mature and sophisticated than the prior one

Which of the following questions is used to evaluate informational justice.

Do authorities explain procedures thoroughly?

Justice reflects the degree to which the behaviors of an authority are in accordance with generally accepted moral norms

False, justice reflects the perceived fairness of an authority's decision making.

Distributive justice reflects the perceived fairness of decision making processes.

False. Distributive justice reflects the perceived fairness of decision-making outcomes.

Ethics

The degree to which the behaviors of an authority are in accordance with generally accepted moral norms.

Which of the following is characteristic of economic exchange relationships?

They are based on exchange resembling contractual agrrements

T/F: Informational justice is fostered when authorities, truthfully and candidly, explain decision-making procedures and outcomes in a comprehensive and reasonable manner.

True.

The four-component model of ethical decision making

argues that ethical behaviors result from a multistage sequence.

Moral Intensity

captures the degree to which an issue has ethical urgency

Integrity

the perception that the authority adheres to a set of values and principles that the trustor finds acceptable.

Trust Propensity

general expectation that the words, promises, and statement of individuals and groups can be relied upon. (Disposition)

Affect-Based Trust

it depends on feelings toward the authority that go beyond any rational assessment (Feelings toward trustee)

Cognition-Based Trust

it's rooted in a rational assessment of the authority's trustworthiness (Ability, Benevolence, Integrity)

Moral Intent

reflects an authority's degree of commitment to the moral course of action.

Ethics

reflects the degree to which the behaviors of an authority are in accordance with generally accepted moral norms

Procedural Justice

reflects the perceived fairness of decision-making process.

Informational Justice

reflects the perceived fairness of the communications provided to employees from authorites.

Justice

reflects the percieved fairness of an authorities decision making

Moral Judgement

reflects the process people use to determine whether a particular course of action is ethical or unethical

Reputation

reflects the prominence of its brand in the minds of the public and the perceived quality of its goods and services.

Post Conventional Stage (Principled)

right versus wrong is determined by a set of defined morel principles.

Pre-Convetional Stage

right versus wrong is determined by consequences to the individual

Conventional Stage

right versus wrong is determined by expectations of one's family and one's socity

Moral Principles

that serve as prescriptive guides for making moral judgements

Benevolence

the belief that the authority wants to do good for the trustor, apart from any selfish or profit-centered motives.

Trustworthiness

the characteristics or attributes of a trustee that inspire trust (Cognition)

Moral Identity

the degree to which a person self-identifies as a moral peron

Distributive Justice

the perceived fairness of decision-making outcomes.

Interpersonal Justice

the perceived fairness of the treatment received by employees from authorities