Management Chapter 3 - The Environment and Corporate Culture

Sociocultural Dimension

(General Environ) Demographics, customs, values

International Dimension

(General Environ) Events originating in foreign countries

Economic Dimension

(General Environ) General economic health

Legal / Political Dimension

(General Environ) Government regulations

Natural Dimension

(General Environ) Plants, animals, resources, etc.

Technological Dimension

(General Environ) Technological advances

Competitors

(Task Environ) Organizations in the same industry or type of business, same set of customers

Customers

(Task Environ) People and organizations that aquire goods or services from the organization

Labor Market

(Task Environ) People who can be hired to work for the organization

Suppliers

(Task Environ) Provide the raw materials

Heroes

Figure who exemplifies the deeds, character, and attributes of a strong culture

Internal Environment

Includes elements within the organization's boundaries

Story

Narrative based on true events, repeated and shared among employees

Symbol

Object, act, or event that conveys meaning to others

General Environment

Part of External Environment - Affects organizations inidirectly

Task Environment

Part of External Environment - Closer to the organizatioin and directly includes the sectors that conduct day-to-day transactions and directly influence its basic operations and performance

Slogans

Phrase or sentence that expresses a key corporate value

Ceremonies

Planned activity at a special event that is conducted for the benefit of an audience

Corporate Culture

The set of key values, beliefs, understandings, and norms shared by members of an organization