marketing

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Which social media outlet accounts for the greatest share of social commerce?

Facebook

______ launched a search engine which allows its users to conduct their own queries like "restaurants recommended by friends," giving value to companies for brand or product "likes" on the site.

Facebook

Which of the following best represents the gender breakdown for Facebook users?

Females only slightly outnumber males on Facebook.

Among databases, which search engine is the most useful, indexing over 57 billion unique web pages?

Google

Which of the following is an advice from the experts of LinkedIn for students who looking for jobs by creating profiles on the site?

Include recommendations from those who know you well.

______ marketing is the practice of focusing on the identification and recruitment of influential people to advocate a company's products, services, and brands rather than focusing exclusively on prospective buyers.

Influencer

Blank______ is considered the most important social network for influencer marketing.

Instagram

More than 70 percent of teenagers use Blank______ and they report that the platform is the best way for brands to reach them about new products or promotions.

Instagram

Of the major social media outlets, which ranks as being most important for influencer marketing?

Instagram

The focus of Blank______ is on sharing personal, interesting, exclusive photos that might show a personal experience or showcase and authentic story.

Instagram

Professional networking and job searching are the main purpose of which social media network?

LinkedIn

When seeking an introduction to someone for business purposes, a user might use ________ to gain access to someone through a mutual, trusted "connection".

LinkedIn

Which of the following best represents the gender breakdown for LinkedIn users?

Men only slightly outnumber women on LinkedIn.

Because its users actively engage in shopping for and finding new products on its website, which social media platform operates much like a search engine for its users?

Pinterest

Which social media platform is best known for its pinboard-style photo- and content-sharing?

Pinterest

Which of the following smartphone apps are increasingly becoming important for marketing managers? (Check all that apply.)

Price-comparison searches Loyalty programs Location-based promotions

_____ are online media where active users submit news, photos, and videos often accompanied by a feedback process to identify popular topics.

Social media

Which statement regarding Instagram usage is true?

The majority of Instagram users are women.

In what ways are influencers compensated? (Select all that apply)

They are reimbursed for their expenses. They are given free products or services. They are paid outright.

"Followers" were first introduced on and became an important basis for which social media network?

Twitter

What is a good practice for brand managers to use when implementing carousel ads?

Use the ads to tell a story.

Which two terms are sometimes used interchangeably with the term "social media"?

Web 2.0 user-generated content

Blank______ is a video-sharing website owned by Google where users can upload, view, and comment on videos.

YouTube

A company's integrated marketing communications effort designed to create and deliver online media content that attracts viewer attention and encourages readers to share it with their social network is referred to asBlank______.

a social media marketing program

The purpose of a social media marketing program is to reach Blank______ who will become Blank______.

active consumers; influentials

The ideal performance measure for both conventional and social media is one that ties Blank______ to the cost of the ad or other promotion.

actual sales revenue

Small, downloadable software programs that run on smartphones and tablet devices are known as _____.

apps

Which guideline helps to engage fans in a conversation on Facebook?

be creative in using links, photos, and videos

Because Instagram is primarily a visual medium, brand managers use the platform to create Blank______ ads which combine multiple images to create an ad.

carousel

YouTube steers its users on content through the use of Blank______.

channels

Brand managers assess the focus of a social media website and its visitors primarily to

choose one or more that will generate increased sales and profits.

A firm wishing to partner with a social media influencer for a particular product will have to Blank______.

compensate the influencer for their service

When users interact with one another on LinkedIn it is identified as a ______.

connection

An influencer that has a large number of followers has perceived Blank______ with those followers, which, in turn, leads to Blank______.

credibility; trust

Twitter is based upon the principle of ______.

followers

What factors need to be considered when selecting social media content? (Select all that apply)

how the content can best be conveyed the characteristics of the market segment to be reached the content's intended purpose

Price-comparison searches and location-based promotions are Blank______.

important smartphone apps for mobile marketing

Brand managers use Facebook's paid ads and sponsored stories to Blank______.

increase traffic to their Facebook pages

Data indicate that users who Blank______ are more likely to make a purchase because they are loyal customers.

like a brand on social media

Which two smartphone apps are most essential to mobile marketing?

location-based promotions price-comparison searches

The broad set of interactive messaging options that are used to communicate through personal mobile devices is known as Blank______ marketing.

mobile

Web 2.0 is referred to as such because Blank______.

new functionalities exist to make possible a high degree of user interactivity

Which performance measures are linked to outputs or revenues? (Select all that apply)

page views unique visitors fans

Pinterest is the third-largest social network in the United States; its users are called Blank______.

pinners

Facebook's recent disclosure about a data breach is one aspect of the convergence of real and digital worlds that may increase concerns about Blank______.

privacy

The main purpose of the LinkedIn site is ______.

professional networking and job searching

What are the two factors used to classify social networks for marketers?

self-disclosure media richness

Which is most responsible for speeding up the convergence of the real and digital worlds?

smartphones and their apps

The use of social networks in the context of e-commerce transactions is referred to as Blank______.

social commerce

Which of the following is most responsible for speeding up the convergence of the real and digital worlds?

social commerce technologies

When Snapchat featured a link to an augmented reality image of Michael Jordan in his latest model of sneakers that viewers could walk around to see from different angles prior to purchasing, it was an example of Blank______.

social commerce technology

Social media represent a unique blending of technology and Blank______.

social interaction

"Web 2.0" and "Web 3.0" are terms that are sometimes used interchangeably with ______.

social media

Marketers use media richness and self-disclosure to classify Blank______.

social media

When brand managers assess Blank______, they look at the characteristics of the website's visitors and the number of users of the website.

social media options

The use of social network services and websites by consumers to share their latest purchases, deals, product reviews, and other shopping finds with friends and contacts is referred to as Blank______.

social shopping

In this age of digital technology, what have the vast majority of consumers done to protect themselves from issues related to privacy?

taken steps to remove or mask their digital data

What three features are integrated into Web 3.0?

the Internet of Things big data cloud computing

First and foremost, when choosing social media content, it is important to identify Blank______.

the content's intended purpose

"Mirror worlds" and "smart systems" are part of which trend in marketing's future use of social media?

the convergence of the real and digital worlds

Which seems to be a trend in marketing's future use of social media?

the convergence of the real and digital worlds

Which of the following should be assessed by a brand manager in the selection of social media networks for marketing purposes?

the number of daily visitors to the website the characteristics of the visitors to the website

An influencer on social media can be identified based on Blank______.

the number of followers the person has

Performance measures for social media marketing programs can be divided into which two categories?

those tied to the outputs or revenues those linked to inputs or costs

Social shopping focuses on the Blank______.

user or buyer shopping experience

Which two statements are true of Facebook?

90 percent of its users live outside the United States and Canada. It generates revenue from more than 2.5 million advertisers.

A company using Facebook ads hopes that the content will Blank______.

A company using Facebook ads hopes that the content will Blank______.

What is the premise behind influencer marketing?

A consumer's purchases are often influenced by the views, opinions, and behavior of others.

-generated content describes the various forms of online media content that are publicly available and created by those that use them, including all the ways people can use social media.

Blank 1: User or Consumer

Social media content that includes stories, behind-the-scenes images, and posts that thank fans or ask for opinions and feedback are considered Blank______ content.

connecting

Providing ________ to consumers in the converging real and digital worlds is very successful when they perceive that they have control.

convenience

Social commerce is ______.

the use of social networks for browsing and buying products

Any form of online media content that is publicly available and created by consumers or end users is referred to as Blank______.

user-generated content

What is something student's should do when building a Linkedin profile in order to search for jobs?

write a short, memorable profile headline

Which social media outlet has seen incredible growth, such that the company grows by 8 people per second?

Facebook

Unlike most other social media, Blank______ encourages its users to seek out and save new information and novel things about products, services, and brands that pertain to their immediate interests, current or preferred lifestyle, and future endeavors.

Pinterest


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