MG 302 Lecture Quizzes Exam 3

According to the behavioral approach, which is true for S4 leaders - involves providing mostly support - involves a mix of direction and support - mostly directing others - less directions and less relationship support

less directions and less relationship support

When an organization provides applicants with a realistic job preview, they may experience which of the following: - no change in turnover rates - lower applicant turnover - higher employee turnover - lower employee turnover

lower employee turnover

Which of the following is defined as the forces that initiate work-related behaviors? - behavior modification - satisfaction -commitment - motivation - rewarding behavior

motivation

People who are high on Machiavellianism do not do well: - In jobs that require hard-bargaining skills - In win-lose situations - When achieving personal goals is critical at all costs - In jobs that are highly structured

In jobs that are highly structured

A company that treats its employees fairly and gives them a voice in decision making is likely to enjoy high ____ in its workforce. - openness to experience - authoritarianism - self management - organizational commitment

organizational commitment

Which of the following describes an employee's loyalty to and engagement with the organization: - dissonance - organizational citizenship - job satisfaction - organizational commitment - job involvement

organizational commitment

Daphne has a desire to influence others, be responsible for them, and have authority over them. In this scenario, Daphne can be described as having which of the following? - a need for power - a need for achievement - a need for affiliation - a need for relatedness

a need for power

___ is used to explain the consistency of an individual's behavior - personality - attitude - efficacy - virtue

personality

Which theory places an emphasis on behavior and its consequences - Equity - ERG - Need hierarchy - two-factor - reinforcement

reinforcement

An executive who prioritizes the organization's mission and the needs and goals of subordinates, rather than ego gratification and personal success, can be described as a ________ - interactive leader - authoritarian leader - servant leader - Machiavellian leader

a servant leader

Which of the following is NOT a human resource management support activity: - job analysis - HR planning - legal environment - selection

selection

A manager increases ____ by seeking feedback and reflecting on how her personality affects her behavior and impacts other people. - self-confidence - intuition - Machiavellianism - self-awareness

self-awareness

Leadership involves which of the following: - a process - accomplishing a common goal - influence

all of these options

Organization's resources include the following: -financial - physical - intangible

all of these options

Which core leadership theory leads to above average performance levels? - transformational leaders - transactional leaders - laissez-faire leaders

transformational leaders

TRUE OR FALSE: Employee engagement means that people enjoy their jobs and are satisfied with their work conditions, contribute enthusiastically to meeting team and organizational goals, and feel a sense of belonging and commitment to the organization

true

TRUE OR FALSE: Equity theory is a process theory that focuses on individuals' perception of how fairly they are treated in comparison with other people

true

TRUE OR FALSE: From an attributions viewpoint, if you judge a person to be careless and lazy, you are making an internal attribution about them.

true

TRUE OR FALSE: Fundamental attribution error involves overestimating the influence of internal factors when evaluating the behavior of others

true

Which of the following is defined as the altering of jobs to improve both the quality of employees' work experience and their productivity - job enrichment - feedback - work redesign - skill variety - job design

work redesign

Abigail does not feel that the company is paying her enough money to live on, despite the fact that she works hard. The quality of this _____ will make her dissatisfied with her work, according to Frederick Herzberg. - lack of power - motivator - hygiene factor - lack of belongingness

hygiene factor

Employees form unions to improve which of the following: - working conditions - compensation - work hours - none of these options - all of these options

all of these options

A content theory that proposes that people are motivated by five categories of needs "physiological, safety, belongingness, esteem, and self-actualization" that exist in a hierarchical order is called - equity theory - hierarchy of needs theory - goal setting theory - ERG theory _ expectancy theory

hierarchy of needs theory

Megan is a manager at Botell International. She is very friendly and extremely respectful of her subordinates' welfare. Megan can best be described as - a team leader - low in initiating structure - high in consideration - high in initiating structure - a task-oriented manager

high in consideration

Which level of trust can lead to effective relationships: - moderate levels - low levels - high levels of trust only - moderate to high levels of trust

high levels of trust only

Positive attitude toward one's job is a factor in which of the following: - organizational happiness - job satisfaction - organizational commitment - career fulfillment - occupation approval

job satisfaction

A person with low growth-need strength will be ____ likely to be motivated by increased feedback and autonomy. - more - less

less

Which of the following have the greatest impact, according to Hertzberg, on job satisfaction? - dissatisfiers - reinforcers - motivatiors - hygiene factors

motivators

James is an agreeable and emotionally stable person. A ____ leader , he inspires his employees to believe in the changes he wants to make to the organization. - transactional - transformational

transformational

TRUE OR FALSE: Factors that influence job satisfaction based on fulfillment of high-level needs such as achievement, recognition, and opportunity for growth are called motivators

true

TRUE OR FALSE: Incorrect or biased perceptions can result poor outcomes and lower job performance

true

TRUE OR FALSE: Moderate levels of trust can lead to negative work relationships

true

TRUE OR FALSE: The implementation of a pleasant and rewarding consequence following a desired behavior is positive reinforcement

true

In routine jobs where workers have little flexibility, the relationship between job satisfaction and work performance is: - Generally small and influenced by other factors - Generally negative and erratic - Generally large and positive - Curvilinear and evolving

Generally small and influenced by other factors

Managing one's time can lead to the following: - prioritizing goals - sense of well-being - positive feeling

all of these options

___ is when people deny individuals or groups of people equality of treatment - projecting - stereotyping - hacking - discrimination

discrimination

TRUE OR FALSE: The job characteristic of autonomy influences the worker's experiencing meaningfulness of work

false

TRUE OR FALSE: The purpose of the MBTI is the assessment of your interests and focus.

false

TRUE OR FALSE: Transactional leaders primarily focus on the follower's personal development and interests

false

Beth knows that to be a better manager, she needs to understand herself better. Which of the following would help her gain insight into herself? - Note every day whether she is proud of the work she's accomplished. - Use 360-degree feedback to understand how others perceive her behavior. - Model her behavior as a manager on that of another very successful manager. - Administer a personality test to her employees.

Use 360-degree feedback to understand how others perceive her behavior.

In terms of goals set by the leader, which of the following is true: - they should be meaningful for both managers and employees - employees should see the value of the goals - goals should be clearly communicated to employees

all of these options

Self-awareness involves being familiar with the following about oneself: - personality - preferences - motivations - feelings

all of these options

The Fair Labor Standards Act of 1938 covers the following: - overtime requirement - hours worked - minimum wage paid

all of these options

The MBTI dichotomy includes which of the following pairs: - deciding - contemplating - extraversion - introversion - thinking - feeling - sensing - intuition - judging - perceiving

all of these options

The job analysis is important implications for which of the following: - writing the job posting - developing recruiting material - job worth - choosing selection instruments

all of these options

The servant leader involves the following: - wants to help others - build lasting relationships - demonstrate personal integrity - desire to serve

all of these options

L'Oréal USA utilizes its diverse workforce to help develop new products such as makeup for non-Caucasian women and their True Texture line of hair care products for women of color. - increased quality of team problem solving - enhanced breadth of understanding in leadership position - better use of employee talent

better use of employee talent

When Mike failed his certification exam, he blamed the testing service. This is an example of what type of attribution - internal - external - self-serving - lasting

self-serving bias

Which of the following describes whether putting effort into a task will lead to high performance? - O > V expectancy - A > Z expectancy - P > O expectancy - E > P expectancy - V > P expectancy

E > P expectancy

Leilani is the best employee Ailani has ever had. Ailani regularly recognizes Leilani's work, and gives her higher status than the other team members. According to Maslow, what should Ailani do now to motivate Leilani? - Let Leilani know she has complete job security. - Give Leilani opportunities to be promoted and more autonomy over her work. - Put Leilani in a work group with people she likes and enjoys working with. - Increase Leilani's responsibilities.

Give Leilani opportunities to be promoted and more autonomy over her work.

The satisfaction received in the process of performing an action is also known as - extrinsic reward - intrinsic reward - hygiene factor - dissatisfier - punishment

intrinsic reward

If Denise wants to know how much the jobs in her gym are worth in comparison to each other, she should do: - job evaluation - job description analysis - job specification analysis - wages and salary survey

job evaluation

According to the Interactionist view, it is imperative to understand which of the following: - the follower - the relationship between follower and leader - the leader

the relationship between follower and leader

TRUE OR FALSE: Human Resource Planning involves forecasting current and future labor needs.

true

TRUE OR FALSE: The organization needs to minimize both voluntarily or involuntarily turnover.

true

TRUE OR FALSE: The process used to gather, organize, and interpret information is known as perceptions

true

TRUE OR FALSE: Transactional leadership focuses on the relationship between the leader and the follower

true

TRUE OR FALSE: Research shows that realistic job previews lower employee satisfaction and increase turnover.

false

TRUE OR FALSE: Stress management is only important for managers and not important to other stakeholders

false

TRUE OR FALSE: The expectancy theory attempts to define specific types of needs or rewards to establish that they exist and may be similar to other individuals

false

TRUE OR FALSE: The extent to which a leader is mindful of subordinates, respects their ideas and feelings, and establishes mutual trust is known as initiating structure

false

A modification of the needs hierarchy theory that proposes three categories of needs "existence, relatedness, and growth" is called the - hierarchy of needs theory - ERG theory - expectancy theory - goal setting theory - equity theory

ERG theory

Yale University uses _____ to correct discrimination that has occurred in the past. They have prevented Asian-American and Caucasian students from attending the university while favoring African-American and Hispanic students. - wages - performance reviews - benefits - affirmative action

affirmative action

According to the situational leadership theory, the following steps are important in the situational leadership model: - assess follower readiness to perform that specific task - choose the appropriate leadership style identify the specific work task that needs to be completed

all of these options

Autentic leaders: - have a genuine desire to serve others - have self-discipline - purpose driven

all of these options

Authentic leaders involves which of the following: - internalized moral perspective - self-awareness - relational transparency - balanced processing

all of these options

The ___ demonstrates that individuals tend to decide that a behavior is caused by a particular characteristic or event - expectancy theory - attribution theory - equity theory - two-factor theory

attribution theory

TRUE OR FALSE: Process theories emphasize the needs that motivate people

false

The ranking performance appraisal system tries to improve performance ratings by forcing managers to: - rate employees based on intuition - include information from a wide variety of sources in their reviews - compare employees - rate employees based on their actions, not their traits

compare employees

A manager demonstrates ____ when he listens carefully to his subordinates and works to build trusting relationships. - task-oriented behavior - initiating structure - consideration - job-centered leadership

consideration

Airbnb, Bain and Company, and Guidewire ranked one, two, and three, respectively, on Glassdoor's 2016 Employees' Choice Awards list as the best large companies to work for. A firm that seeks to be recognized as a great place to work is building its - social contract - employer brand - contingent workforce - matching model

employer brand

TRUE OR FALSE: Alderfer suggested that the needs are arranged in a hierarchy with a clear beginning need

false

TRUE OR FALSE: An extrinsic reward refers to the satisfaction a person receives in the process of performing a particular action

false

TRUE OR FALSE: antecedents of servant leadership include context, leader attributes, and follower receptivity

true

TRUE OR FALSE: Goal specificity, in goal setting theory, refers to the difficulty level of goals

false

TRUE OR FALSE: In Maslow's hierarchy of needs theory, freedom from violence is an example of a physiological need

false

TRUE OR FALSE: Influence means that the relationship among people is passive

false

TRUE OR FALSE: Laissez-faire leadership involves delegating authority

false

The California State Firefighter's Association is most concerned with maintaining their workforce — they want to be sure that trained firefighters stay with the organization as long as they possibly can. Which of the following areas of HR should the California State Firefighter's Association focus on? - training and development - selection - wages and salary - HRM planning

wages and salary

According to modern trait theory, all are considered important traits, EXCEPT - motivation - doesnt desire power - personality - ability

doesnt desire power

In regards to employee performance evaluations and feedback, all of the following are true, EXCEPT - organizations provide employee performance evaluations, in part, because it can have a positive effect on their financial position - pay may be directly related to an employee's job performance - develop a plan of action to improve deficient areas - organizations don't conduct employee performance evaluations because it doesn't impact their financial position - identify an employee's performance level

organizations don't conduct employee performance evaluations because it doesn't impact their financial position

Which of the following statement is NOT true of personality traits: - personality traits are enduring characteristics and they do not change frequently - personality traits describe who people are - personality traits are not known to the individual - personality traits describe one's attitudes and behaviors - personality traits in an individual are formed in part, from their environment

personality traits are not known to the individual