MGMT 343: Ch. 9

A

Rational mental models that are characterized as broad cultural dimensions include: a. All of the above Correct b. High/low context c. Independence-interdependence d. Individualism-collectivism

F

When people are "out of sync" in their nonverbal gestures as a result of diversity in relational mental models, it can decrease levels of anxiety and can actually improve one's performance in the situation.

T

In task-focused cultures it is better to manage conflict directly vs. the normative relational style is to maintain a dual focus on the task and social-emotional concerns

Relational Mental Models

Influence our perceptions and the way we communicate and relate to others:

D) Social-emotional mental models

This mental model focuses attention and effort on emotional and interpersonal concerns. A) Relational mental models B) Task-focused mental models C) Cultural mental models D) Social-emotional mental models

B) Task-focused mental model

This mental model is focused exclusive on elements of the situation directly related to the task, such as whether progress on the agenda is being made. A) Social-emotional mental model B) Task-focused mental model C) Cultural mental model D) Relational mental model