MGMT CH. 8
In which of the following decision-making styles are decisions made based on the facts and evidence researched?
Analytic
All of the following are decision-making styles EXCEPT:
Diver
A person who follows the free spirit style of decision making wants minimal risk, needs buy-in from others, avoids interpersonal confrontation, is reluctant to change beliefs, and checks frequently for group agreement.
False
Optimizing is selecting the alternative that meets the minimal decision criteria.
False
Supervisors can easily formulate a simple to-do checklist that applies to every situation the same way.
False
The cause-and-effect approach to consider the potential interrelatedness of problem causes in decision making is known as grapevine.
False
Which of the following is the final step of the decision-making process?
Following up
Appreciative inquiry involves the art and practice of asking questions that strengthen an organization's capacity to anticipate and heighten positive potential.
True
Decision criteria are standards or measures for evaluating alternatives; they are typically statements of what supervisors want to accomplish with the decisions.
True
During brainstorming, judgment of all ideas is suspended.
True
Most problems do not require immediate answers.
True
Quantitative decision-making techniques are sophisticated statistical and mathematical approaches that usually involve computers.
True
Step one of the decision-making process is defining the problem.
True
Which of the following questions would probably NOT be asked when attempting to define a problem?
Why did you bring this problem to me?
Brainstorming usually takes place when:
developing alternatives
All of the following are closely associated with appreciative inquiry EXCEPT:
encouragement
When analyzing a problem, it is important to:
gather facts and information
When selecting from alternatives, a supervisor should:
solicit advice from others
When the follow-up and appraisal indicate that something has gone wrong or that the results have not been as anticipated, the supervisor should:
start the decision-making process over again
The process whereby group members write down their ideas and their alternatives to a problem is known as:
the nominal group technique
