mgmt exam 2 example questions

Netflix offers not only streaming entertainment but also a system of access for viewers, including features such as recommendations and ratings. Which of the following could be viewed as part of Netflix's supply chain management system? Check all that apply.

-Acquisition of shows offered for streaming -Recruitment and retention of computer programmers -Purchasing of rights to stories

Customers at the Silver Spoon restaurant can order their meals and pay the check using the server's iPad. Which of the following best states why Silver Spoon's management chose this system?

Automation such as this can reduce errors both for the kitchen staff and accounting staff and reduce the need for wait staff.

There are several types of_______ , including manufacturing that relies on computer networks, those that use information systems, those that use robotic work units, and more.

computer-assisted manufacturing

When you decide how to invest resources in your organization's operations, including its ability to make different quantities of different products and where it will make them, your most important consideration will be the organization's________.

strategy

As manager of Hair's Why, you frequently hear customers ask for other services beyond what you provide. Hair's Why focuses on color and cuts, but customers sometimes request waxing and tanning. As you consider the requests, what kind of decision are you making?

a product service mix decision

Another word for inventory control is______because inventory refers to physical goods, which may be used as inputs that are transformed into outputs or finished goods.

materials control

When Hewlett Packard buys electronic components and assembles them into computers, the activities that guide this process are known as________.

operations management

Bogle Vineyards, near Sacramento, makes 2.5 million cases of wine a year using grapes grown on its own 1,800 acres as well as grapes from around California. All the wines follow a similar path through the manufacturing process. Since Bogle makes nothing but wine, it should consider using a________ layout for its configuration.

product

Layouts may be based on the equipment in use or may be based on the type of______

product

If you are managing inventory of raw materials, which source of control should you use?

puchasing models and systems

Hair's Why transforms clients aesthetically, but it doesn't create a tangible outcome such as a good. What kind of operations takes place at Hair's Why?

service operations

When companies such as Hatteras Hammocks design their operations systems, they make several types of decisions, including those that deal with_______ , capacity, and facilities.

the product-service mix