MGT 363 CH 4

An Assumption of Malcolm Knowles's model of adult learning

Adults need to know the reason behind learning something

The Steps involved in the process of self-management theory in the order they should be followed in.

1. Ascertaining the degree of positive and negative reactions of implementing the newly learned capabilities. 2. determining goals and implementing newly acquired capabilities. 3. implementing newly acquired capabilities on the job. 4. observing the application of acquired capabilities to the job 5. Pursuing self-reinforcement

________ _______ training is the process of providing trainees opportunities to commit errors during training

Error Management

The learning environment processes that facilitate learning are known as...

External conditions

Trainees' ability to apply apply general principles learned in training to the work situation even though the work situation is not identical to that of the training session is known as ______ _______

Far Transfer

Intellectual Skills

Includes the concepts and rules that are used to solve problems, create products, and serve customers

Metacognition

Individual's control over one's thought process

What can trainers do to enhance trainees' motivation to learn before practice?

Inform trainees about the process or strategy, furnishing advanced organizers to help trainees organize the information that will be emphasized by training

_______ refers to the manipulation of the environment by a trainer to facilitate learning among trainees

Instruction

Rehearsal

It emphasizes memorization

Elaboration

It expects trainees to associate their knowledge, skills, or behaviors with the training material

What activities are involved in training administration

Preparing training materials, enrolling employees in courses and programs, informing employees about courses and programs, making communication easy between trainer and trainee before and after training

In the context of employee training, ________ emphasizes that trainers should identify outcomes that learners find more positive (and negative) and then should link the outcomes to acquiring knowledge, skills, or changed behaviors of the learners.

Reinforcement Theory

Generalizing

The ability to apply learning to similar but not identical situations

Perception

The ability to organize the message from the environment so that it can be processed and acted upon

Gratifying

The feedback that a learner receives as a result of using learning content

Self-Regulation

The learners with the training material and checking their progress toward learning

Retrevial

The process of identifying learned material in long-term memory and using it to influence performance

Working Storage

The process that allows material to be coded for memory through rehearsal and repetition of information

The process of coordinating activities, before, during, and after a training program is known as...

Training Administration

In a training environment, employees are most likely to learn when ________ _________, the physical, intellectual, and emotional environment in which training occurs, is similar to the work environment.

Training Context

A learning outcome of effective training that is concerned with names, labels, facts, and bodies of knowledge

Verbal Information

Expectancy

belief that a particular level of effort will lead to a particular level of performance

Cognitive Strategies

determine the process of learning

Feedback in a training program should...

emphasize specific behaviors of trainees

In the context of reinforcement theory of motivation, the process of removing positive or negative reinforcers to do away with behavior is known as....

extinction

Motor Skills

include coordination of physical movements

Attitudes

includes the beliefs and feelings that causes and individual to behave in that particular manner

Social Learning Theory holds that....

individuals learn by observing the behavior of their role models

Organizing

it focuses in finding similarities and themes in the training content

_______ occur when employees continue applying previously learned, less effective, capabilities rather than using the newly acquired capabilities in a training program

lapses

The cognitive theory of transfer suggests that the transfer of training depends on the ability of trainees to ______

recall learned capabilities

groups of employees who work together, learn from each other, and develop a common understanding of how to get work done are known as ________ ________ _______

Communities of Practice (COPs)

Learning cycle in ascending order

Concrete Experience, Reflective Observation, Abstract Conceptualization, Active Experimentation

According to Goal Setting Theory, what is a correct statement about goals?

Goals affect individuals' behavior and motivate them to develop strategies for the attainment of goals

expectancy

Mental state that the learner brings to the instructional process

_______ is the practice in which a task or objective is carried out individually within a training program

Part Practice