MGT 410 Exam 1

Fran, the head of exports management at a textile manufacturing firm, was asked in a formal meeting with the CEO why her department was unable to meet its quarterly target. During the meeting, Fran stayed calm and in control and put forth her reasons in an unambiguous manner. This exhibits that Fran is a _____ leader.

Self-Confident

Diane works as a sales manager at Timothy Inc., a manufacturer of consumer goods. Despite Diane's consistent contributions, dedication, and enthusiasm, the sales team performs poorly. After a few months of poor performance, Diane realizes that the team members are not working to the best of their abilities and are rather inefficient. What should Diane do to revive the sales performance?

She should be assertive in expressing demands, opinions, feelings, and attitudes in a forthright manner.

What is regarded as a useful tool for getting people to embrace change by capturing their attention?

Storytelling

Karen's team is assigned a new project that is stressful and dissatisfying. As a result, her group members are unsure of themselves and lose motivation. When she realizes this, Karen takes steps to boost their morale, as she is concerned about their well-being. According to the path-goal theory of leadership effectiveness, which style of leadership should Karen assume?

Supportive

According to Jay A. Conger, which of the following has replaced the era of managing by dictate?

The era of leadership by inspiration

What is a rationale for referring to conceptual thinkers as systems thinkers?

They understand how the external environment influences an organization

According to Jim Collins, which of the following elements is most likely to contribute to the creation of an inspirational vision statement?

Timeless core values

T/F: According to Fiedler's Contingency Theory of Leadership Effectiveness, leadership style is a relatively permanent aspect of behavior that is difficult to change.

True

Frederick, a new manager, is faced with the task of estimating the timeline for completion of a project. Which action should he take if he decides to follow the evidence-based leadership approach?

Use the methods that have proven to be effective in similar situations

According to the path-goal theory of leadership effectiveness, in which situations would an achievement-oriented style be most appropriate?

When leading team members who are working on ambiguous and nonrepetitive tasks, When team members are motivated to succeed and assume responsibility

What is a disadvantage of displaying an in-your-face attitude?

It could bring many detractors.

What is a means by which a leader can instill a desire for customer service and quality and foster feelings of proprietorship and involvement in group members?

Emphasis on ethical leadership

Joey wants his entry-level employees to feel that they can act independently and make decisions to help in the firm's growth. However, Joey is aware that some empowering activities can actually create dysfunction. Which of the following activities should Joey allow his entry-level employees to engage in independently?

He should provide ample work-related information to all his employees.

_____ includes behaviors directed at enhancing one's image by drawing attention to oneself.

Impression management

What is a consequence of attribution of charisma to leaders?

It leads to other behavioral outcomes in group members.

Jacob, the sales head of LyfCare Inc., a life insurance provider, is considered to be a very organized and disciplined leader by his employees, thereby scoring high on the scale of initiating structure. This impression likely stems from which of Jacob's workplace behaviors?

Jacob ensures that team members are utilized to the best of their abilities.

Michael quits his job to start his own venture. He believes that he has all the qualities required to be a successful entrepreneur. However, his employees are unhappy with the way the organization functions and feel that he lacks the abilities to be a successful entrepreneur.Which behavior would you suggest Michael incorporate in order to be a successful entrepreneur?

Possess a keen eye for future deals and business opportunities

Team manager Sara considers her subordinate Ethan a member of her in-group. Weyland, another member of Sara's team, does not have high quality exchanges with Sara. Ethan and Weyland are equally good at their job, and their objective performances are equal. Given this information, according to the conclusions of the leader-member exchange theory, how will Sara most likely rate the performance of Ethan and Weyland?

Rate Ethan higher than Weyland

When Timothy A. Judge and Ronald F. Piccolo evaluated the impact of three styles of leadership based on six criteria, including job satisfaction and job performance of both leaders and followers, _____ leadership showed the highest overall relationships.

transformational

Lowell is an operations supervisor at a manufacturing plant. A major fire at the plant halted operations for two weeks. When the plant became operational again, Lowell encouraged workers to return to their normal schedules to restore purpose to their lives. In this scenario, which crisis leadership attribute is displayed by Lowell?

Reestablishing the usual work routine

Which behaviors are typical of a servant leader?

Is willing to help out wherever needed, Displays honest and ethical behavior

Francis, a customer service executive, always greets his customers courteously and tries to make them as comfortable as possible. Which ethical leadership behavior is Francis exhibiting?

Respect for an individual

Jeremy is an effective leader who is capable of helping his subordinates complete their tasks. However, he is considered intimidating by some of his team members and is often unable to boost the group's morale. Jeremy feels that since his strengths are task oriented, management should place him as the leader of team members who need task-related guidance. Jeremy is a strong believer of which leadership theory or approach?

Fiedler's contingency theory of leadership effectiveness

Tom is considered to be skilled at adopting task-related attitudes and behaviors to effectively manage his team. Which of his behaviors is most likely the reason for this impression by his team?

He adapts to any situation as required by circumstances.

Adrian, the owner of a food product export company, must rebuild the image of the company because of unethical practices by some senior employees. These activities resulted in huge layoffs and loss of customers for the company. The trust of shareholders also deteriorated. Which action should Adrian avoid if he wants to make his company ethically and socially responsible?

Impose penalties on whistle-blowers

Michelle, an auditor, firmly believes in honesty and always presents the real findings of auditing processes assigned to her. She continues to be honest despite pressures from her superiors to manipulate results. Which ethical characteristic does Michelle possess?

Integrity

What is an advantage of the trait approach?

It can help people prepare for leadership responsibility and all of the issues that accompany it.

Sadie hires a new manager. In a couple of weeks, she receives reports that the new manager often plays favorites and does not act in a trustworthy manner. However, since Sadie was the one to hire the new manager, she overlooks these flaws because acknowledging them would reflect that she made a hiring mistake. In this scenario, Sadie's behavior reflects which concept?

Motivated blindness

In order to reduce cell phone usage in the office, a manager plans to send out a memo to all the employees. What statement should the manager use in the memo in order to be considered politically correct?

"We request our employees to refrain from using cell phones on the work floor."

Edward, an executive of a global retail store, often takes deliberate steps to create a strong, favorable effect on his group members. He is always professionally dressed and works hard to build positive visions for his team members. This is an example of:

successful impression management.

Charismatic leaders deliberately engage in impression management because they believe _____.

that the perceptions of constituents determine whether they function as charismatic leaders

Audrey is the CEO of a technology firm. She prefers an affluent lifestyle and craves more prestige and power. She spends her money extravagantly, throwing big lavish parties every month. Which motive best describes Audrey's characteristic?

Personalized power motive

When deadlines are nearer, Roger assigns tasks and methods to accomplish them to his subordinates rather than giving them authority to choose on their own. He does this because he has found that when timelines are short, empowerment is less effective than delegation. In this scenario, Roger is practicing which type of leadership?

Evidence-based

T/F: Leaders will build strong relationships with their team by being consistent in their leadership style and approaching all employees in an equal manner.

False

Alex, the regional head of a tractor manufacturing company, is unhappy with the sales performance in the previous quarter. Alex says to his employees, "The company's performance has been declining over the previous two quarters. We must work together to raise our performance levels and achieve better targets in the coming quarter." Which trait best describes Alex's stance?

Assertiveness

Maxwell, a CEO, is known for his spontaneous style of leadership. Every week, he takes time off from his work schedule to personally meet the employees of the company to hear their ideas and opinions. Which trait best describes Maxwell's approach?

Authenticity

Eric, the operations head of an investment bank, decides to shift the country headquarters of his organization from New York to Chicago. He implements his decision and starts working toward it by taking his board members' consent for granted. In this scenario, Eric portrays what style of leadership?

Autocratic

What does Julian Barling's research indicate about the relationship heredity and environment in leadership potential?

Both environmental and genetic factors contribute to leadership emergence and leadership behavior.

Carlos prides himself on being able to hire skilled team members and then letting them take initiative and responsibility for their tasks. He sets high standards for each of his employees. John has been on Carlos's team for 6 months and feels that he is not competent enough and, therefore, becomes less motivated. According to the path-goal theory of leadership effectiveness, what would be the best course of action in helping John?

Carlos should listen to and encourage John and also coach John to accomplish tasks.

Grace is a finance manager at her firm. She wants to make a decision based on the inputs of her group members and their agreement. Which participative leadership style should Grace use?

Consensus

Which type of leadership is based on the belief that leaders are most effective when they make their behavior dependent on situational forces, including group member characteristics?

Contingency approach to leadership

George, a senior manager in a company, appears to be fair and reasonable when deciding on salary increases and bonuses for his employees. He tries to create an impression of being a good leader who cares for his employees. Which level of moral development is shown by George in the given example?

Conventional level

Craig, a businessman, obtains confidential information on one of his rival companies. The information, if misused, could possibly destroy his rivals. Craig considers what he would advise his son to do if he was in a similar situation. In the given scenario, Craig demonstrates which ethical principle or concept?

Deontological principle of reversibility

Which behavior or attitude is considered task-oriented?

Direction setting

A management trainee at an organization with a pyramid structure is unhappy with the way he is treated by his immediate supervisor. Instead of discussing this privately with his supervisor, he complains directly to the senior manager. What is the type of political blunder committed here?

bypassing the boss

After suffering a loss in revenue, the accounting department of a large firm gains importance in determining critical financial policies for the upcoming year. This is best classified as power stemming from

capitalizing on opportunity

_____ is the ability to control one's emotions, for example, by not shouting even when one is angry.

Self-management

____ is the most likely factor that explains why some people who attain power act out of self-interest, whereas others with power act in the interest of others.

moral identity

Which attitude or behavior is recommended to successfully lead a business through crisis?

A leader should provide employees with opportunities to talk about what happened, such as holding group meetings to discuss the crisis or arranging for grief counseling.

Amy, a team leader at a consumer goods industry, gives her team members optimistic and constructive feedback and acknowledges individual contributions. In this scenario, Amy is encouraging group member development by _____.

providing supportive leadership

Michelle is the marketing manager at an automobile manufacturing firm. When the marketing team faced criticism for poor performance, she felt that her complacent nature was responsible for the poor results. Which trait of core self-evaluations is being captured in this scenario?

Locus of control

Andrew, the regional head of a dairy processing firm, is anticipating an increase in demand from retailers who plan to expand their stores. Therefore he decides to increase the production target by 40 percent for the current financial year. This shows that Andrew is _____.

Proactive

Tilsiter Inc., a highly profitable industrial group with a large number of businesses, decides to start wastewater treatment plants in various locations as part of its social responsibility initiatives. The firm's management feels that this initiative would be highly profitable and also generate many employment opportunities. Which concept is illustrated in this scenario?

Virtuous circle

Fill in the blanks with the most appropriate leadership style. The organizational culture influences which leadership style will be tolerated and effective. A friendly, collaborative culture calls for more of a(n)______ style of leadership. In contrast, in a perform-or-perish culture, a more ________ leadership style will be effective.

consensus, directive

A former government official is hired as the Chief Operating Officer by a private company that has considerable government dealings. In this case, the government official hired has considerable power because he:

controls vital information.

Joshua, the head of a technology firm, decides to announce bonuses for his staff members following an increase in the firm's profit margins. The predetermined date of the bonus announcement coincides with a deadly storm rendering several people homeless and starving. Joshua understands that the time is not appropriate for making such an announcement given the grave situation. In this scenario, Joshua's decision exhibits _____.

Practical Intelligence

Grayson is a renowned investigative journalist who had uncovered several scams and corruption cases in the past. Known for his candid and liberal opinions, he had a huge fan base as well as pockets of detractors across the country. Grayson is:

experiencing leadership polarity.

Janet works for a nonprofit organization that provides educational resources to students from underprivileged backgrounds. She initiates a mentoring program as she believes it will improve the students' chances of graduating school. The dimension of empowerment highlighted in this scenario is:

internal commitment.

Roger is an executive of a multinational tractor manufacturing company. While representing the company at conferences and meetings, he employed an inspiring way of narrating how the company's product helped in mechanizing farms in developing countries and highlighted the benefits to farmers in those countries. This technique is called _____.

leadership by storytelling