MGT Chapter 13

Which of the following is an example of a formal group? A) people who assemble in the company library to read B) a group of employees attending a colleague's wedding C) a functional department in an organization D) a group of employees who meet after work to play basketball

functional department in an organization

stage of the group development process is one in which close relationships develop and the group becomes cohesive. A) norming B) forming C) storming D) performing

norming

The acceptable standards or expectations that are shared by a group's members are referred to as ________. A) affiliations B) norms C) criteria D) morals

norms

Which of the following types of conflict is most likely to be dysfunctional? A) status conflict B) relationship conflict C) process conflict D) task conflict

relationship conflict

Behavior patterns expected of someone occupying a given position in a social unit is called a ________. A) role B) status C) norm D) persona

role

Stacey was invited to become a member of the class project team because the other members knew she had a high GPA and worked hard on all her individual assignments. Although the other members worked diligently to complete their parts, Stacey was not giving her best effort to this team. Which of the following is a possible explanation for Stacey's behavior? A) social loafing B) status incongruence C) role ambiguity D) group cohesiveness

social loafing

This group really clicked. They got along well both professionally and socially. While at work they focused on work. This group is likely to experience ________ in productivity. A) strong increase B) moderate increase C) decrease D) no change

strong increase

David supervises a group of employees who work towards achieving organizational goals. This group can be called a ________. A) self-managed team B) task group C) command group D) cross-functional team

command group

Students often complain that having to work with assigned teammates results in a poorer group project. They are complaining about a(n) ________. A) external condition B) internal condition C) group member resource D) group task

external condition

Which of the following stages in group development involves defining the group's structure and leadership? A) norming B) storming C) performing D) forming

forming