MGT Chapter 14 Study Guide

Ethical leadership encourages which of the following? (Choose every correct answer.) Multiple select question. Job stress Job satisfaction Worker motivation Intention to quit

Job satisfaction Worker motivation

What type of leader excites passion, inspiring and empowering people to look beyond their own self-interest? Multiple choice question. Situational Transactional Transformational Servant

Transformational

Your belief in your ability to influence people who are unlike you in a global context is called a ______. Multiple choice question. coalition tactic dark triad global mind-set conceptual skill

global mind-set

What are some of the basic skills needed by leaders? (Choose every correct answer.) Multiple select question. Conceptual skills Cognitive abilities Business skills Soft skills Interpersonal skills Performance abilities

Conceptual skills Cognitive abilities Business skills Interpersonal skills

Which core influence tactic tends to work better than a legitimating tactic? Multiple choice question. Ingratiation Foundation Maturation Consultation

Consultation

Which of the following are among the nine most common influence tactics? (Choose every correct answer.) Multiple select question. Consultation Premack's principle Rational persuasion Nagging Inspirational appeals

Consultation Rational persuasion Inspirational appeals

Which approach to leadership asserts that a leader's effectiveness depends on the situation at hand? Multiple choice question. Servant Transactional Contingency Full-range

Contingency

Which approach to leadership asserts that a leader's effectiveness depends on the situation at hand? Multiple choice question. Transactional Servant Contingency Full-range

Contingency

Which of the following are aspects of considerate leader behavior? (Choose every correct answer.) Multiple select question. Creates mutual respect Positions the leader as the most important Promotes social interactions Emphasizes tasks over people Encourages identification with the team

Creates mutual respect Promotes social interactions Encourages identification with the team

What tends to increase as a person develops self-awareness? (Choose every correct answer.) Multiple select question. Creativity Job satisfaction Leadership effectiveness Leisure time

Creativity Job satisfaction Leadership effectiveness

In addition to emotional intelligence and agreeableness, what is a common positive interpersonal attribute of leaders? Multiple choice question. Extraversion Narcissism Machiavellianism Conscientiousness

Extraversion

True or false: House's revised path-goal theory has been tested enough to verify its overall conclusions. True false question. True False

False

True or false: Task-oriented leaders are best suited to handle all situations. True false question. True False

False

True or false: Women executives score lower than men on producing high-quality work. True false question. True False

False

What are some of the implications of transformational leadership for managers? (Choose every correct answer.) Multiple select question. It takes a shorter time to provide results. It can be used to train employees at any level. It can improve results for both individuals and groups. It requires ethical leadership.

It can be used to train employees at any level. It can improve results for both individuals and groups. It requires ethical leadership.

What are some of the implications of transformational leadership for managers? (Choose every correct answer.) Multiple select question. It can improve results for both individuals and groups. It takes a shorter time to provide results. It can be used to train employees at any level. It requires ethical leadership.

It can improve results for both individuals and groups. It can be used to train employees at any level. It requires ethical leadership.

Which implications are offered by House's revised path-goal theory? (Choose every correct answer.) Multiple select question. Leaders should modify their style to fit the employee characteristics and situational factors in the leadership situation. Leaders should develop one style of leadership and master it so that it can be used effectively in any situation. Effective leaders will possess and likely use more than one style of leadership. Leaders should help employees achieve their goals by clarifying the path to those goals and removing obstacles to achieving them.

Leaders should modify their style to fit the employee characteristics and situational factors in the leadership situation. Effective leaders will possess and likely use more than one style of leadership. Leaders should help employees achieve their goals by clarifying the path to those goals and removing obstacles to achieving them.

Natalie loves her work at the shoe production facility. She is inspired by the company because, for every pair of shoes someone buys, the company gives a pair of shoes to a child in need. What type of leadership is this company providing that empowers Natalie? Multiple choice question. Leading for competence Leading for self-determination Leading for meaningfulness Leading for progress

Leading for meaningfulness

What is defined as the process of influencing others to understand and agree about what needs to be done while facilitating individual and group efforts to accomplish those goals? Multiple choice question. Passive leadership Socialized power Psychological empowerment Managerial leadership

Managerial leadership

Which leadership model holds that an effective leader makes desirable rewards available to workers and increases workers' motivation by clearly outlining the behavior that will help them achieve those goals and rewards? Multiple choice question. Leader-member exchange (LMX) Contingency leadership Path-goal leadership Transformational leadership

Path-goal leadership

Which leadership model states that successful leaders help followers by tying meaningful rewards to goal accomplishment, reducing barriers to achieving those goals, and providing subordinates with support? Multiple choice question. Servant leadership Path-goal leadership Transformational leadership Contingency leadership

Path-goal leadership

Which leadership model states that successful leaders help followers by tying meaningful rewards to goal accomplishment, reducing barriers to achieving those goals, and providing subordinates with support? Multiple choice question. Transformational leadership Path-goal leadership Servant leadership Contingency leadership

Path-goal leadership

Which leadership approach focuses on providing increased service to others rather than to the leader? Multiple choice question. Charismatic Servant Transactional Leader-member exchange

Servant

What type of leader is described as a humble, giving person who wants nothing in return but to see other people succeed? Multiple choice question. Transformational leader Transactional leader Servant leader Charismatic leader

Servant leader

According to the behavioral approaches to leadership, how should companies create effective managers? Multiple choice question. Select them based on their traits. Train them on task and relationship management. Impose severe punishments for employee negligence. Create a culture of unquestioning loyalty and rules.

Train them on task and relationship management.

Morgan considers Jessica an effective leader because she is intelligent, has high energy, and displays self-confidence. Morgan is characterizing Jessica based on which approach to leadership? Multiple choice question. Situational Trait Transformational Market

Trait

Tyrone's management style could best be described as the "carrot or the stick" approach. If his subordinates perform to expectations, he will reward them; if their performance falls short of expectations, he will punish them. Which leadership style does this describe? Multiple choice question. Charismatic Transformational Cognitive Transactional

Transactional

Which are accurate statements concerning women and leadership? (Choose every correct answer.) Multiple select question. Women are more likely to use transformational leadership behaviors. Women generally use a more participative style than men. Women display more task leadership than men. Women are motivated more by self-interest than what they can do for the company.

Women are more likely to use transformational leadership behaviors. Women generally use a more participative style than men.

Conrad and his wife, Olivia, are both managers at different companies. While Conrad prefers to allow his team to make decisions and come up with their own processes for completing tasks, Olivia prefers to tell her staff how to approach a project and who should be responsible for what. Each has a unique style, and both are effective. They both demonstrate the ______ leadership approach. Multiple choice question. behavioral servant task transactional

behavioral

Leader behavior that is focused primarily on group members' needs and desires and is directed at creating mutual respect or trust is referred to as ______ leader behavior. Multiple choice question. initiating structure directive job centered consideration

consideration

Leader behavior that is focused primarily on group members' needs and desires and is directed at creating mutual respect or trust is referred to as ______ leader behavior. Multiple choice question. job centered initiating structure directive consideration

consideration

Fiedler's ______ leadership model is determined by whether a leader's style is task-oriented or relationship-oriented and if that style is effective for the situation at hand. Multiple choice question. transformational contingency transactional goal-setting

contingency

The situational approach to leadership is also known as the _____ approach. Multiple choice question. public behavioral personal contingency

contingency

Your belief in your ability to influence people who are unlike you in a global context is called a ______. Multiple choice question. global mind-set dark triad conceptual skill coalition tactic

global mind-set

Conscious efforts to affect and change behaviors in others are known as ______ tactics. Multiple choice question. change influence power behavioral

influence

The leadership aspect of managerial leaders is to ______, while the management part is to ______. Multiple choice question. facilitate; influence punish; coerce coerce; punish influence; facilitate

influence; facilitate

A manager who exhibits ______ leadership behavior will pay more attention to production costs than employee morale. Multiple choice question. charismatic transformational employee-centered initiating-structure

initiating-structure

Leaders who exhibit ______ leadership behavior focus on clarifying tasks and setting goals to maximize output and efficiency. Multiple choice question. initiating-structure value-based relationship-oriented consideration

initiating-structure

An organization's vision and strategic plan is created by ______ and then implemented by ______. Multiple choice question. managers; supervisors leaders; managers supervisors; nonsupervisory employees managers; leaders

leaders; managers

The ability to influence employees to voluntarily pursue organizational goals is referred to as ______. Multiple choice question. control power leadership management

leadership

Trisha works hard to maintain a friendly, supportive climate in her department. Her motto is "People first, production second." Trisha exhibits ______ leadership. Multiple choice question. transformational initiating-structure transactional relationship-oriented

relationship-oriented

Proponents of the ______ approach to leadership believe that the most effective leadership behavior depends on the circumstances at hand. Multiple choice question. servant transactional transformational situational

situational

Attempts to identify distinctive characteristics that account for the effectiveness of leaders are called the ______ approaches to leadership. Multiple choice question. behavioral full-range contingency trait

trait

The human resource director told James that, in his role as product supervisor, he would get the best work out of his staff by employing a reward system for a job done well. The human resource director is focused on ______ leadership. Multiple choice question. educational structure narcissistic transactional

transactional

What conclusions can we draw from trait theory? (Choose every correct answer.) Multiple select question. Confidence in one's ability to influence others is seen as a major deficit in leaders. Traits are either positive or negative, and good leaders should only have positive traits. A global mindset is an increasingly valued task-oriented trait. The positive and "dark triad" traits suggest the qualities you should cultivate and avoid. Organizations may want to consider personality and trait assessments in their selection and evaluation processes. The implications of leadership traits cannot be ignored.

A global mindset is an increasingly valued task-oriented trait. The positive and "dark triad" traits suggest the qualities you should cultivate and avoid. Organizations may want to consider personality and trait assessments in their selection and evaluation processes. The implications of leadership traits cannot be ignored.

Which approach to leadership attempts to determine the actions and behaviors that effective leaders engage in when interacting with others? Multiple choice question. Contingency Full-range Trait-centered Behavioral

Behavioral

Which characteristics are associated with leaders rather than with managers? (Choose every correct answer.) Multiple select question. Being conscientious Being a visionary Being charismatic Managing resources Inspiring others Putting customers first

Being a visionary Being charismatic Inspiring others

Which core influence tactic tends to work better than a legitimating tactic? Multiple choice question. Consultation Foundation Ingratiation Maturation

Consultation

Which of the following are common task-oriented traits of leaders? (Choose every correct answer.) Multiple select question. Emotional stability Conscientiousness Negative affect Intelligence

Emotional stability Conscientiousness Intelligence

Which of the following are common task-oriented traits of leaders? (Choose every correct answer.) Multiple select question. Negative affect Emotional stability Conscientiousness Intelligence

Emotional stability Conscientiousness Intelligence

Jason is an effective leader because he has created a climate in which employees have a strong belief in their own ability to control their work. Which type of leadership would best describe Jason's style? Multiple choice question. Empowering leadership Autocratic leadership Transactional leadership Directive leadership

Empowering leadership

What type of leadership represents normatively appropriate behavior that focuses on being a moral role model? Multiple choice question. Ethical Consideration Empowering Transactional

Ethical

According to research findings, followers seek and admire leaders who create which of these feelings? (Choose every correct answer.) Multiple select question. Excitement Community Uncertainty Significance

Excitement Community Significance

Which leadership approach asserts that leadership behavior varies across a wide number of leadership styles, ranging from take-no-responsibility leadership to transformational leadership? Multiple choice question. Full-range Overarching Top-down Short-range

Full-range

Which leadership approach suggests that leadership behaviors vary along a continuum of leadership styles, from passive through transactional to transformational? Multiple choice question. Path-goal Charismatic Full-range Servant

Full-range

What is the relatively stable trait that is grounded in the belief that something greater than the self exists? Multiple choice question. Leadership Humility Responsibility Piety

Humility

What are key behaviors for transformational leaders? (Choose every correct answer.) Multiple select question. Emphasis on authority Focus on productivity Individual consideration Intellectual stimulation Idealized influence Inspirational motivation

Individual consideration Intellectual stimulation Idealized influence Inspirational motivation

Which leadership model examines the quality of relationships between managers and subordinates and suggests that leaders have different relationships with different subordinates? Multiple choice question. House's path-goal model Transformational leadership Contingency model Leader-member exchange model

Leader-member exchange model

Research demonstrates that transformational leadership yields positive results in several areas, including which of the following? (Choose every correct answer.) Multiple select question. Measures of organizational effectiveness Leadership effectiveness and employee job satisfaction Levels of intrinsic motivation, group cohesion, and work engagement Employee individualism and enhanced workforce identification

Measures of organizational effectiveness Leadership effectiveness and employee job satisfaction Levels of intrinsic motivation, group cohesion, and work engagement

What conclusions can we draw from trait theory? (Choose every correct answer.) Multiple select question. Confidence in one's ability to influence others is seen as a major deficit in leaders. Organizations may want to consider personality and trait assessments in their selection and evaluation processes. The implications of leadership traits cannot be ignored. A global mindset is an increasingly valued task-oriented trait. The positive and "dark triad" traits suggest the qualities you should cultivate and avoid. Traits are either positive or negative, and good leaders should only have positive traits.

Organizations may want to consider personality and trait assessments in their selection and evaluation processes. The implications of leadership traits cannot be ignored. A global mindset is an increasingly valued task-oriented trait. The positive and "dark triad" traits suggest the qualities you should cultivate and avoid.

What is the term for power directed at helping yourself and furthering your own ends rather than those of others or the organization? Multiple choice question. Personalized power Authority Influence Socialized power

Personalized power

Which of the following are relationship-oriented leadership behaviors? (Choose every correct answer.) Multiple select question. Providing career advice Urging employees to produce as much as possible Empowering employees to make decisions Acting as a mentor

Providing career advice Empowering employees to make decisions Acting as a mentor

Select all that apply To be effective, a person employing influence tactics should do which of the following? (Choose every correct answer.) Multiple select question. Rely on the core. Be authentic. Legitimate rather than consult. Be subtle. Practice deception.

Rely on the core. Be authentic. Be subtle.

What term describes understanding who you are and what you stand for? Multiple choice question. Self-doubt Self-awareness Self-confidence Selfishness

Self-awareness

What behaviors are considered to be abusive supervision? (Choose every correct answer.) Multiple select question. Shouting and insults Ignoring subordinates Punishment for poor job performance Public humiliation

Shouting and insults Ignoring subordinates Public humiliation

True or false: According to the leader-member exchange model (LMX), a leader has different relationships with different subordinates. True false question. True False

True

In which ways do interpersonal skills help leaders in being effective? (Choose every correct answer.) Multiple select question. Organizing and planning Identifying systemic problems Working with diverse groups of people Influencing other

Working with diverse groups of people Influencing others

In which ways do interpersonal skills help leaders in being effective? (Choose every correct answer.) Multiple select question. Working with diverse groups of people Organizing and planning Influencing others Identifying systemic problems

Working with diverse groups of people Influencing others

Jordan enjoys working at his company because it has the philosophy that every employee is making an important contribution to achieve the company's goals. As a result, there is a mutual level of respect among all employees. In this situation, the company is creating a feeling of ______. Multiple choice question. groupthink excitement diplomacy community

community

Although some people view ______ as a weakness, it is actually the belief that something greater than oneself exists. Multiple choice question. authenticity bias humility mistrust

humility

Richard's use of power is directed toward helping himself rather than helping others. This is an example of ______ power. Multiple choice question. personalized contingent reward socialized

personalized

Leaders who focus on ______ leadership behaviors attempt to ensure that people, equipment, and other resources are used efficiently and effectively to accomplish the organization's mission. Multiple choice question. behavior-oriented task-oriented delegative participative

task-oriented

Nicole runs a "tight ship" in her department. She expects her staff to follow the rules and procedures and is hands-on when it comes to making sure that the organization's production and productivity goals are met. Nicole would best be described as displaying ______ behaviors. Multiple choice question. transformational relationship-oriented passive task-oriented

task-oriented